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Standard Award Certificate from Marriott by mail

Standard Award Certificate from Marriott by mail

Old Jul 9, 19, 5:14 am
  #1  
Original Poster
 
Join Date: Nov 2013
Posts: 2
Standard Award Certificate from Marriott by mail

I received in a mail paper Standard Award Certificate. I am little bit confused, cause certificate is for the same hotel where i stayed just a week ago and for the same amount of days. Also, on certificate there is a certificate number and confirmation number. confirmation number match to my previous reservation/booking, but certificate itself expires in 2020. My question is, if this certificate I can use for new booking or is it for an old one? If for the old one, why did they send it to me after my stay since I paid for my stay already? I can';t get clear answer from Marriott when I called last night.Did anyone receive and used this certificate? I hate to book and get to the hotel and they will not accept it. For some reason i can't attach and post it.
thompson4654 is offline  
Old Jul 26, 19, 6:39 pm
  #2  
 
Join Date: Aug 2014
Posts: 66
You described my situation exactly.

The back page states "the Award Certificate may be returned for Point credit to the Membership Account Number on the Certificate for a processing fee.". Just curious, did you try returning it for the points?
gatzdon is offline  

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