AmEx Bonvoy Brilliant Luxury Card [General Discussion Thread]
Sep 7, 2018, 7:46 pm
#243
FlyerTalk Evangelist
Join Date: Jan 2014
Location: San Diego, CA
Programs: GE, Marriott Platinum
Posts: 15,508
I also got this letter today. Sounds like I may not be missing much considering what others have gotten but we'll see what happens in a couple of months.
Sep 7, 2018, 8:42 pm
#244
Join Date: Dec 2017
Location: SFO/YYZ
Programs: AC 25K, AS MVP Gold, BA Bronze, UA Silver, Marriott Titanium, Hilton Diamond, Hyatt Globalist
Posts: 2,470
Looks like my 100k/5k upgrade offer with an Oct 31 expiry got downgraded to 50k/2.5k. I probably would have had to do some trickery to hit the 5k MSR so it's not so bad, but I do wonder why they changed the offer on me. I was hoping to do it near the end of October.
Sep 7, 2018, 11:52 pm
#246
Join Date: Jan 2017
Programs: Marriott Lifetime Titanium, Hyatt Globalist
Posts: 2,200
They were willing to send you overseas? Amex too me no...
I just for my $300 credit back too... A mix of eating in restaurants when not staying in a property and a pre-paid booking.
If this credit is based of renewal date and pro-rated rather thank calendar years... Then they upgrade deal is really good, esp if your renewal date soon
I just for my $300 credit back too... A mix of eating in restaurants when not staying in a property and a pre-paid booking.
If this credit is based of renewal date and pro-rated rather thank calendar years... Then they upgrade deal is really good, esp if your renewal date soon
Sep 8, 2018, 2:03 am
#247
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,066
o.k., now Amex is offering 100k to upgrade after I didn't bite on the 15k. Guess they figured 15k was such a horrendous offer that nobody would take ... especially if the customer already has a Plat card. Now it is worth considering ...
Sep 8, 2018, 5:48 am
#248
Join Date: Apr 2015
Posts: 25
Did you just happen to log in and see the offer changed or did they email you? Mine is still crappy 15k offer.
Sep 8, 2018, 9:17 am
#249
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,066
Sep 8, 2018, 10:28 am
#250
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Sep 8, 2018, 11:37 am
#251
FlyerTalk Evangelist
Join Date: Aug 2005
Location: BOS/EAP
Programs: UA 1K, MR LTT, HH Dia, Amex Plat
Posts: 32,066
In my online Amex account in the SPG card tab. There was a message on top that they now offer 100k till 10/31. Same when I clicked on the link in the account options on the main screen (there is an upgrade card link).
Sep 8, 2018, 3:19 pm
#252
Join Date: Jun 2003
Location: La Jolla, CA
Programs: Marriott Ambassador, Lifetime Titanium, Delta Plat, Hilton Diamond , Hyatt Globalist
Posts: 2,615
Amex Luxury card agents need to go back to training. First I was told that it is necessary to call them and specify that you want the $300 credit applied. From everything I read online that is ridiculous—-people are seeing it post automatically. Then when I just called now the rep told me my charge isn’t eligible “because it’s at Westin and it must be Marriott or SPG” 🙄
After I explained that Westin is part of Marriott she told me I should see the credit in 8-12 weeks. It is actually days, right?
After I explained that Westin is part of Marriott she told me I should see the credit in 8-12 weeks. It is actually days, right?
Sep 8, 2018, 3:23 pm
#253
A FlyerTalk Posting Legend
Join Date: Apr 2013
Location: PHX
Programs: AS 75K; UA 1MM; Hyatt Globalist; Marriott LTP; Hilton Diamond (Aspire)
Posts: 56,467
Sep 8, 2018, 3:24 pm
#254
Join Date: Jan 2006
Location: LAX
Programs: AA EXPPLT, United 1K, *wood PLT, Delta Gold, Hyatt Diamond, Southwest A-list
Posts: 392
Amex Luxury card agents need to go back to training. First I was told that it is necessary to call them and specify that you want the $300 credit applied. From everything I read online that is ridiculous—-people are seeing it post automatically. Then when I just called now the rep told me my charge isn’t eligible “because it’s at Westin and it must be Marriott or SPG” 🙄
After I explained that Westin is part of Marriott she told me I should see the credit in 8-12 weeks. It is actually days, right?
After I explained that Westin is part of Marriott she told me I should see the credit in 8-12 weeks. It is actually days, right?
Sep 8, 2018, 6:55 pm
#255
Join Date: Feb 2015
Programs: Marriott: Platinum/LT Silver, AS: MVP
Posts: 67
I keep hoping that something like this will happen to me. I got a 15k offer via email, and that seems to be all they want to offer me - nothing shows up when I look in my account. No way I'm gonna upgrade when I'm already Plat Premier for next year for only 15k points.