What benefit(s) would you suggest for Bonvoy Titanium?
#32
Join Date: Jan 2003
Location: San Francisco, CA
Posts: 1,394
Why will it never happen? Hyatt offers free parking for Globalists (60 nights) on award stays and comps the resort fee for all stays. Matching this policy would be a great start for differentiating Tit and Plat. Others would be a no-BS breakfast benefit everywhere and moving to the old SPG "if you can buy a standard room with cash you can book it on points" policy. If they can't get the legacy marriott hotel owners to do it for everyone, maybe they can do it just for a small subset of customers.
#33
Dining in the restaurant tonight I was thinking a bigger discount than 20%. 10% silver, 15% gold, 20% plat 25% titan 30% ambassador.
I was also thinking all soft drinks in the restaurant ordered by the person with status to should be free. They are free in the lounge, but go downstairs and you are paying $4-10 for a coke. That's a bit much.
I was also thinking all soft drinks in the restaurant ordered by the person with status to should be free. They are free in the lounge, but go downstairs and you are paying $4-10 for a coke. That's a bit much.
#35
Join Date: Feb 2019
Location: EWR
Programs: United GS Marriott Bonvoy Titanium
Posts: 9
A tough question
This is a tough question and Marriott has to get it right.
The trade off on the titanium benefits must be a balance between a business travel benefit and a vacation benefit.
When I am on business I want all the points I can take. I will pay the parking fee, the resort fee, the breakfast, every thing gets rolled into the expence report. Then I pay for everything on my marriott Chase card.
When I’m on vacation I don’t want to pay for any of these fees. Plus use all those points to not pay for the suite with the balcony overlooking the ocean. Everything on points.
I do do want an upgrade on my room in both cases.
So maybe a choice of when you get to pick a free fee and breaksest stay. Let’s say 5 stays per year you get guaranteed upgrade stay and pay no fees and free breakfast for everyone in your room.
That would differentiate between titanium and platinum. And you would be incentivized to keep spending on the majority of the business trips. This is really where marriott makes their money and where the relationship starts.
You have ave to make sure the titanium road warriors get that special vacation every year. Other wise there will be no more loyalty in he industry and it will just come down to the lowest cost for both business and personal travel. Sounds very boring.
The trade off on the titanium benefits must be a balance between a business travel benefit and a vacation benefit.
When I am on business I want all the points I can take. I will pay the parking fee, the resort fee, the breakfast, every thing gets rolled into the expence report. Then I pay for everything on my marriott Chase card.
When I’m on vacation I don’t want to pay for any of these fees. Plus use all those points to not pay for the suite with the balcony overlooking the ocean. Everything on points.
I do do want an upgrade on my room in both cases.
So maybe a choice of when you get to pick a free fee and breaksest stay. Let’s say 5 stays per year you get guaranteed upgrade stay and pay no fees and free breakfast for everyone in your room.
That would differentiate between titanium and platinum. And you would be incentivized to keep spending on the majority of the business trips. This is really where marriott makes their money and where the relationship starts.
You have ave to make sure the titanium road warriors get that special vacation every year. Other wise there will be no more loyalty in he industry and it will just come down to the lowest cost for both business and personal travel. Sounds very boring.
#36
Join Date: Mar 2004
Location: California
Programs: Marriott: Titanium, SQ: Gold, UA: Silver, Hilton: Diamond, Wyndham - Diamond, TR - Diamond
Posts: 233
Do folks put a value on the complimentary (silver) United status that Titanium will have?
I assume a lot of folks traveling that much will already have status on the airline of their choice - but as someone who doesn't have United status, if I was close to 75 nights, it's enough to sweeten the deal to have a backup airline option for me to stay a couple extra nights at Marriott/Bonvoy properties.
(Also I don't see how an early check in can be necessarily a guaranteed benefit - in the fall I showed up to a hotel around noon or 1pm and was told that the hotel was completely booked the night before and the room I booked wouldn't be ready for a while due to plats and PPs using their 4pm checkout!)
I assume a lot of folks traveling that much will already have status on the airline of their choice - but as someone who doesn't have United status, if I was close to 75 nights, it's enough to sweeten the deal to have a backup airline option for me to stay a couple extra nights at Marriott/Bonvoy properties.
(Also I don't see how an early check in can be necessarily a guaranteed benefit - in the fall I showed up to a hotel around noon or 1pm and was told that the hotel was completely booked the night before and the room I booked wouldn't be ready for a while due to plats and PPs using their 4pm checkout!)
Loving the 4 pm check out, but yes on occasion we might have to accept no early check in and more like 5 pm if we want the nicer room upgrades. I've done pretty well with upgrades in China/Thailand recently, but I did do some changing after 5 or 6 pm sometimes.
FREE parking for Titanium would be the one add I'd like to see.
#37
Join Date: Jan 2009
Location: TUL
Programs: AA EXP 2MM; Marriott Titanium; Hilton Diamond; Hyatt Explorist; Vistana 5* Elite; Nat'l Exec Elite
Posts: 6,177
Dining in the restaurant tonight I was thinking a bigger discount than 20%. 10% silver, 15% gold, 20% plat 25% titan 30% ambassador.
I was also thinking all soft drinks in the restaurant ordered by the person with status to should be free. They are free in the lounge, but go downstairs and you are paying $4-10 for a coke. That's a bit much.
I was also thinking all soft drinks in the restaurant ordered by the person with status to should be free. They are free in the lounge, but go downstairs and you are paying $4-10 for a coke. That's a bit much.
You wish!
#38
Join Date: Feb 2013
Location: DCA
Posts: 7,769
Since this has now predictably (and understandably) evolved into the "dream elite benefits" thread, I'll go ahead and put mine out there. The one that would gain win my allegiance on the spot would be a laundry benefit. I'm not talking about delicately cleaning priceless royal garments or whatever; I just want to not have to choose between paying $25 for two items or washing out clothing in the sink with tubes of off-brand shower goo. If some chain would give me X number of generic mesh laundry bags per year to throw in the commercial-scale washing operation, I'd be ecstatic.
#39
Join Date: Jun 2006
Location: BOS
Programs: Hyatt Diamond, Mosaic
Posts: 1,050
Since this has now predictably (and understandably) evolved into the "dream elite benefits" thread, I'll go ahead and put mine out there. The one that would gain win my allegiance on the spot would be a laundry benefit. I'm not talking about delicately cleaning priceless royal garments or whatever; I just want to not have to choose between paying $25 for two items or washing out clothing in the sink with tubes of off-brand shower goo. If some chain would give me X number of generic mesh laundry bags per year to throw in the commercial-scale washing operation, I'd be ecstatic.
#41
Original Poster
Join Date: Aug 2018
Location: NC
Programs: AA, Marriott/SPG, AMEX
Posts: 272
Since this has now predictably (and understandably) evolved into the "dream elite benefits" thread, I'll go ahead and put mine out there. The one that would gain win my allegiance on the spot would be a laundry benefit. I'm not talking about delicately cleaning priceless royal garments or whatever; I just want to not have to choose between paying $25 for two items or washing out clothing in the sink with tubes of off-brand shower goo. If some chain would give me X number of generic mesh laundry bags per year to throw in the commercial-scale washing operation, I'd be ecstatic.
And yes, this was meant as a "dream elite benefits" thread
#43
Join Date: Jun 2004
Programs: Marriott/Starwood Lifetime Titanium, Hilton HHonors Diamond, IHG Spire, United Premier Silver
Posts: 707
I was unaware this has been posted and debunked. I am glad to hear it was debunked. I was surprised to hear it from someone at the Ambassador line. Thanks for posting this info.
#44
Join Date: Mar 2014
Location: SJC/BUR
Programs: Hyatt Diamond, IHG Platinum, Hilton Gold, Club Carlson Gold, Starwood Gold
Posts: 1,089
Simplest to me would be a full frontal assault on Hyatt's competencies — giving guaranteed, but rationed, suite upgrades at booking, upgrading breakfast from continental to full in the Ts/Cs, and waiving resort fees/parking fees on some/all stays...