Should be upgraded within 24 hours according to the Marriott agent I spoke to. Did you get the free breakfast?

My nights were posted exactly 30 hours after check-out and I noticed all my different stays in SE Asia were posted exactly at 3pm local time. I checked-in exactly at 3pm and received my Platinum benefits.

I had a Taste of Platinum challenge on my account running until the end of February (corporate offer through my company). The double elite night credits from the current promotion did not count towards the nights required and my status was downgraded.

Hello petter2,

I am sorry for your frustration with this and would like to help. Please share in a private message, your full name, Bonvoy account number, confirmation number where the double elite nights were not credited, your company name (who offered the Taste of Platinum challenge), and your contact email. This will be researched and you will be followed up on, regarding your concerns.

unless you had a very specific corporate offer, the Taste of Platinum challenge requires XX “paid” nights… double elite night credits would not fall into that category.

I'm in Canada and hold both the Amex Business Platinum which gives me Marriott Gold Status and the Marriott Bonvoy Amex which gives me 15 Night Credits and gold status upon spending $30,000/year on the card.

Charging $30,000/year to this card gives me no real benefit as nothing changes as I already have gold status from the Amex Platinum. After charging $30,000 to the card I don't receive the additional night credits awarded for gold status to give me a boost in getting to platinum. In the past, reaching $30,000/year in spend on this same card awarded me an extra free night award which made a lot more sense.

It's disappointing seeing that members in USA get to stack cards and are able to receive 15 and 25 night credits per card for a total of 40 nights each year just for holding 2 cards, while us Canadians are limited to only being able to earn 15 night credits regardless of the cards we hold. It would be ideal to go back to the card system present while the Chase Visa existed in Canada where 1 elite night credit was awarded for every $3000 charged to the card or simply allow Canadians to stack the nights from multiple cards as members in the USA.

Marriott Bonvoy Lurker Marriott Bonvoy

Hi tessy143,

Thank you for your feedback.

Marriott is always evaluating its products to provide the best experience for Marriott Bonvoy® Members.

Best Regards,

Christina Z
Specialist, Social Media Care
Marriott International

[email protected]

You could be even more angry that you're only getting gold status with your Canadian Bonvoy card when folks in US get the nights plus Plat status.

dupe dupe

The above is from the T&R of the challenge. How should I interpret this?

Does it mean to the end of my qualification period (Jan-dec) or for 12 months?

When does Prepaid Stay Count for Challenge?
 

If I book a prepaid stay, when would I get the 'credit' for the night - when I pay, or when I stay?

For example, I start the challenge on May 1. On May 10, I book 18 nights from July 1-19 under a prepayment, non-cancellable rate.

When do I pass the challenge - on May 10, or July 19?

Hi FOFT,

The stay will only be counted after you check out and it is posted to your account.

Best Regards,

Christina Z
Specialist, Social Media Care
Marriott International

[email protected]

What is the reason for Platinum challenge when you can get there by a credit card?

1) The credit cards are not available in all countries.
2) Many people pick up paid night on company dime.

Does the Platinum Challenge show up on your account? If not, how do I check if I'm actually registered.

Thanks