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Reservations missing in merge

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Old Aug 23, 2018 | 3:15 pm
  #1  
beginnerflyer
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Join Date: Jun 2002
Location: Dana Point CA
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Reservations missing in merge
Made 4 C&P reservations through SPG in Japan for April 2019 - made these reservations almost 4 months ago - just merged my two accounts and they do not show up on my "new" Marriott combined account. It was stated this should occur instantly. I called SPG and they did show up there, so I'm confident they will turn up, hopefully, sooner than later. Anyone else have this problem?
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Old Aug 23, 2018 | 3:25 pm
  #2  
Antarius
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Originally Posted by beginnerflyer
Made 4 C&P reservations through SPG in Japan for April 2019 - made these reservations almost 4 months ago - just merged my two accounts and they do not show up on my "new" Marriott combined account. It was stated this should occur instantly. I called SPG and they did show up there, so I'm confident they will turn up, hopefully, sooner than later. Anyone else have this problem?
Try the app?

I believe this is a known issue (it happened to me and there was a popup that said reservations may be missing online but are still there). I am able to see mine on the app however
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Old Aug 23, 2018 | 3:43 pm
  #3  
estedman
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Mine were gone for a short time then they came back. Just give it some time.
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Old Aug 23, 2018 | 10:41 pm
  #4  
FrontOfTheCurtain
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Originally Posted by beginnerflyer
Made 4 C&P reservations through SPG in Japan for April 2019 - made these reservations almost 4 months ago - just merged my two accounts and they do not show up on my "new" Marriott combined account. It was stated this should occur instantly. I called SPG and they did show up there, so I'm confident they will turn up, hopefully, sooner than later. Anyone else have this problem?
I would check the app as the app seems to have better real-time merge info than the web-site.
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Old Aug 23, 2018 | 11:19 pm
  #5  
kaizen7
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Did the merge last night (not a smart move)

the night/spend counter get updated after few hours (now showing correct details

future reservation still not listed ... i will give marriott more time for this.
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