Lifetime Platinum Premiers: is your status showing up everywhere?
Aug 24, 2018, 8:56 am
#31
FlyerTalk Evangelist
Join Date: May 2001
Location: South Bend, IN
Programs: AA EXP 3 MM; Marriott Bonvoy Lifetime Titanium Elite
Posts: 18,562
I was able to merge my accounts with no issue and the correct points total is showing. I opted to keep the Marriott number as opposed to the Starwood number, even though I am legacy Starwood. Today, under my activity, I see 750 nights, on the iPhone app, 13 years as Platinum, but the years Platinum is not showing on the website. Neither is showing Lifetime Platinum Premier, but they may not be doing that yet for Starwood people coming over.
Aug 24, 2018, 11:47 am
#32
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Same here now - Lifetime status now shows - all looks good.
Another issue I have had since the merged sites, is that at the top of the overview for you account, it says:
Is this your mobile phone number: +1-XXXXXXXXXX
Choose Yes, or No, update phone number.
If I choose Yes - it texts me with a code, when I type it in I get a message on the overview screen of:
If I say no, and just re-save the number, I get same result.
Another issue I have had since the merged sites, is that at the top of the overview for you account, it says:
Is this your mobile phone number: +1-XXXXXXXXXX
Choose Yes, or No, update phone number.
If I choose Yes - it texts me with a code, when I type it in I get a message on the overview screen of:
Please correct the following and try again.
Phone country code is missing
But Clearly the +1 country code is correct for USA.Phone country code is missing
If I say no, and just re-save the number, I get same result.
Aug 24, 2018, 11:52 am
#33
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
Mine got messed up overnight. As a legacy MR LTP, my lifetime status had been showing as LTPP on both the MR and SPG websites, but this morning I'm only LTP on SPG (which is what my lifetime status had been in the SPG program).
Today I'm only PP on the SPG side but correctly PPwithAmb on MR. Yesterday it was correct and consistent.
Today I'm only PP on the SPG side but correctly PPwithAmb on MR. Yesterday it was correct and consistent.
Aug 24, 2018, 12:56 pm
#34
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,574
Same here now - Lifetime status now shows - all looks good.
Another issue I have had since the merged sites, is that at the top of the overview for you account, it says:
Is this your mobile phone number: +1-XXXXXXXXXX
Choose Yes, or No, update phone number.
If I choose Yes - it texts me with a code, when I type it in I get a message on the overview screen of:
If I say no, and just re-save the number, I get same result.
Another issue I have had since the merged sites, is that at the top of the overview for you account, it says:
Is this your mobile phone number: +1-XXXXXXXXXX
Choose Yes, or No, update phone number.
If I choose Yes - it texts me with a code, when I type it in I get a message on the overview screen of:
Please correct the following and try again.
Phone country code is missing
But Clearly the +1 country code is correct for USA.Phone country code is missing
If I say no, and just re-save the number, I get same result.
Aug 24, 2018, 7:27 pm
#36
Join Date: Oct 2003
Location: DCA
Programs: UA LT 1K, AA EXP, Bonvoy LT Titan, Avis PC, Hilton Gold
Posts: 9,658
Aug 24, 2018, 9:12 pm
#37
Join Date: Jan 2010
Location: NAPA
Programs: MARRIOTT LIFETIME TITANIUM ELITE, HYATT LIFETIME GLOBALIST, UAL SILVER, AA EXECUTIVE PLATINUM
Posts: 476
Verbage on how Lifetime status will be determined
Does anyone have the verbage claryfing how Lifetime ststus will be determined? Their email that went out a few months ago made me believe that I would be Lifetime Plat Premier with 860+ nights and 13 or so years as Platinum but I am only showing as regular Plat.
Did things change of late in determining lifetime status?
Did things change of late in determining lifetime status?
Aug 24, 2018, 9:16 pm
#38
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
Does anyone have the verbage claryfing how Lifetime ststus will be determined? Their email that went out a few months ago made me believe that I would be Lifetime Plat Premier with 860+ nights and 13 or so years as Platinum but I am only showing as regular Plat.
Did things change of late in determining lifetime status?
Did things change of late in determining lifetime status?
Aug 25, 2018, 12:37 am
#39
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
If it doesn't matter for any in-property benefits right now (points can be corrected later), I'd just watch and wait. It's not worth fighting Starriott right now unless you clearly stand to gain in the interim if you win and they make corrections instantly.
Aug 25, 2018, 8:45 am
#40
Join Date: Oct 2005
Location: United Arab Emirates & Arizona, USA
Programs: UA MM/1P, EK Au, QR, TK, Marriott Life Ti, Hilton Dia, IC Dia, Hyatt Glob, Accor Pt, Shangri-La
Posts: 4,526
Question:
IF I WILL NOT BE GRANDFATHERED INTO LIFETIME PLATINUM PREMIER ELITE, WILL I HAVE THE ABILITY TO EARN INTO THIS LEVEL IN 2018?
Yes, members can earn Lifetime Platinum Premier Elite in 2018 if they achieve 750 Lifetime nights and 10 years at Platinum Elite status. This requirement is only for 2018 and will not be continued in future years. Members will receive notice of this Lifetime achievement in January 2019.
But apparently members who are already SPG LTP and have over 750 combined nights but not Marriott LTP status also have to wait until January. Right? The only caveat would be if 750 in the FAQ answer referred to legacy SPG nights rather than combined nights, but that can't be the case, can it?
This is the case with me -- I have over 1,000 combined nights and was SPG LTP but Marriott LT Silver. I wonder why they didn't just make people like me LTPP instantly if they were intending to do so? Easier perhaps to capture people who achieve it in the next four months and do a single sweep? Makes me a bit nervous that the verbiage isn't quite reflecting what they intended.
Aug 27, 2018, 12:19 pm
#41
A FlyerTalk Posting Legend
Join Date: Jul 2002
Location: MCI
Programs: AA Gold 1MM, AS MVP, UA Silver, WN A-List, Marriott LT Titanium, HH Diamond
Posts: 52,574
Aug 27, 2018, 2:38 pm
#42
Join Date: Nov 2010
Location: BWI, PHL, IAD
Programs: Marriott LT Titanium; Mileage Plus 1K, 1 MM; Global Entry
Posts: 1,516
Status correctly shows as LTPPE and current PPE everywhere I can find it on website and mobile app. Only glitch I find is that linking to benefits from the app still points to Plat benefits.
I have also gotten the missing country code error all three times I have tried to verify my mobile phone number since 8/18. Latest one this morning.
I have also gotten the missing country code error all three times I have tried to verify my mobile phone number since 8/18. Latest one this morning.
Aug 27, 2018, 2:44 pm
#43
Join Date: Dec 2004
Location: PHL
Programs: Marriott LTT, Amtrak Select, Hertz 5*, AA Gold, IHG Plat, National Exec
Posts: 1,312
same here. Everything else on website and app correctly shows LTPP.
Aug 27, 2018, 3:11 pm
#44
FlyerTalk Evangelist
Join Date: Feb 2004
Location: YVR
Programs: AC SE 2MM; UA MP Premier Silver; Marriott Bonvoy LT Titanium Elite; Radisson; Avis PC
Posts: 35,255
Although Marriott stated that the SPGLPT10+750+ will be grandfathered at the end of the year, "imagine" if they reneged and yanked the LPPE grandfathering from the SPG side... 
(How dare I even say such a thing!)
(How dare I even say such a thing!)
Aug 27, 2018, 3:31 pm
#45
Join Date: Apr 2004
Programs: AA plt 2 mm, Marriott LTT, HH dia
Posts: 1,215
My status still shows as LTP when it should read LTPP. An agent filed a work order for IT to manually go in and adjust my status to LTPP. He said it should take a couple of weeks. My guess is that it could take longer. But he did verify that my account shows that I did have over 750 MR nights and 2 million legacy MR points. The fact he verified that makes me feel a bit better.
Because of this, I finally went ahead and merged my MR and SPG accounts. It went smoothly. After the accounts merged, my lifetime status is still wrong. But if IT is going to manually change my lifetime status, this means they only have to change the merged account now.
Because of this, I finally went ahead and merged my MR and SPG accounts. It went smoothly. After the accounts merged, my lifetime status is still wrong. But if IT is going to manually change my lifetime status, this means they only have to change the merged account now.