Originally Posted by eracerblue
(Post 30129567)
Someone probably has a more accurate number on this, but I suspect the average total cost of cleaning a room is about $20 - people for the room as well as laundry, supplies, electricity etc. The $5 value given per voucher is mediocre. I rarely see these tags hung on doors. If they actually do want to create change they should make a splash on the top end. All $15-20 (or equiv points), and increase property participation (for brand image), and then slowly ratchet down over time. Likely back to $5 in like 5-10 years, but now with considerable more buy-in, and actual net effect. If they actually give a rip, that is. |
This is crap. I say we all make a concerted effort to take the daily housekeeping in lieu of the MAGC points. I haven't taken housekeeping in 9 months, but I sure as hell will going forward with this devaluation. Maybe, just maybe, Marriott corporate will see the light and pull its head out of its arse when they realize their devaluation backfired and jack it back up to 1500 MR points a night if they start to feel the pinch economically.
In the words of the immortal Bluto (from Animal House, circa 1980 for you millenials), "What? Over? Did you say "over"? Nothing is over until we decide it is! Was it over when the Germans bombed Pearl Harbor? Hell no! And it ain't over now!" |
I typically declined housekeeping on business trips for the 500 SPG points, but I don't think I will decline housekeeping anymore for just 500 MR points. When it was 500 SPG (1500 MR) it was the equivalent of (per TPG's valuation of 0.9 cents per MR point) of about $13.50. Now it is the equivalent of $4.50 which is not quite worth it. Maybe if enough people don't participate they will up the points :).
I always thought that SPG was forward thinking to share the cost savings with the guest by offering a reasonable amount of points for declining housekeeping, but this is an unfortunate devaluation. That being said, I think here is where they are coming from:
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I would bet these 500 Marriott points cost the hotels something like $2-3, and the cost of serving the rooms is significantly higher than that - particularly in North America, Europe and NE Asia. Were I the GM of a LSPG property, I'd be keeping a close eye on changes in housekeeping demand and provide feedback to Marriott corporate as required - as it'd likely be better for my bottom line to pay for the 1,500 points than hire and pay for additional staff. a
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And another poster mentioned not getting the option to change bed linens, in a Ritz Carlton of all places. I bet he did not get points for that!
http://www.flyertalk.com/forum/marriott-starwood-ritz-carlton-new-consolidated-program/1927298-remind-me-why-i-should-stay-ritz-carlton-now.html#post30131069 Perhaps it will strike a nerve if lots of guests start to request housekeeping when they skipped more often than not in the past. That is bound to create short term workload issues during the adjustment period. |
Daily full bed linen change vs daily housekeeping is quite different.
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I really hope people don't unnecessarily cause all the waste in water and electricity (and released chemicals into our environment) just to make a point with Marriott....
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Originally Posted by username
(Post 30131763)
I really hope people don't unnecessarily cause all the waste in water and electricity (and released chemicals into our environment) just to make a point with Marriott....
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Originally Posted by eracerblue
(Post 30129567)
The $5 value given per voucher is mediocre. I rarely see these tags hung on doors. |
Originally Posted by username
(Post 30131763)
I really hope people don't unnecessarily cause all the waste in water and electricity (and released chemicals into our environment) just to make a point with Marriott....
Once the merger issues die down, I will write to Marriott about this change expressing my disappointment. I would encourage others to do the same. This has a better chance of getting a point heard than trying to make a show of it that won't be noticed. |
Originally Posted by itsaboutthejourney
(Post 30131858)
No, that is caused by Marriott's tacky new room service concept
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Originally Posted by Antarius
(Post 30132002)
Good lord that is awful.
It’s exactly what I think of them. |
Originally Posted by username
(Post 30131763)
I really hope people don't unnecessarily cause all the waste in water and electricity (and released chemicals into our environment) just to make a point with Marriott....
If Marriott actually wants to brand themselves as being environmentally responsible, they need to step it up, including making the MAGC points more commensurate with the potential inconvenience, and actually demonstrate some leadership elsewhere, instead of going backwards by using more disposable utensils and dishes to avoid hiring dishwashers. I wouldn't be so quick to put this on customers - Marriott needs to offer a reasonable incentive for people to decline housekeeping, and cutting back the compensation by ~67% is a step backwards in encouraging more sustainable behaviour. |
Originally Posted by itsaboutthejourney
(Post 30131858)
No, that is caused by Marriott's tacky new room service concept:Marriott Room Service
On the main issue of Green Choice, if many people uses more room cleaning, that creates more employment in the long term. More frequent room cleaning means cleaner rooms in the long run. Those who are green at heart will decline room cleaning even when the incentives are lowered. Those aren't really green at heart can just keep using room cleaning and more people get hired. If Marriott is going green, they can also use more expensive environmentally friendly cleaning agents. |
Originally Posted by yeunganson
(Post 30133049)
Those who are green at heart will decline room cleaning even when the incentives are lowered.
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