Vacations by Marriott
Aug 24, 2018, 2:08 pm
#31
Join Date: Apr 2005
Location: Fresno, CA
Programs: AA-EXP
Posts: 304
Just completed a stay at Marriott Reforma in Mexico City on August 20 booked through Vacations by Marriott. AAdvantage miles posted and got Marriott elite benefits, night and point credits just like with a usual stay. Once a reservation is made, it will show up as an upcoming stay within a few days. One downside is that it doesn't show that bed type preference is guaranteed like it would with a usual reservation.
Feb 4, 2019, 3:01 pm
#32
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
Just completed a stay at Marriott Reforma in Mexico City on August 20 booked through Vacations by Marriott. AAdvantage miles posted and got Marriott elite benefits, night and point credits just like with a usual stay. Once a reservation is made, it will show up as an upcoming stay within a few days. One downside is that it doesn't show that bed type preference is guaranteed like it would with a usual reservation.
Feb 4, 2019, 10:46 pm
#33
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
vacation by marriot claim that cosmo use different system hence the stay wont show in my account.
however, the stay was great, plt status recognised straight away and plt benefit extended (point as welcome amenity and no breakfast as it was extensively discussed in cosmo master thread)
night credit and points was posted w/o issue.
(Some delays in my case due to merging issue but as the points n nights post together with my other non vacation by marriott stays, I would assume the credit time frame is similar with vanilla booking through marriott apps)
Feb 5, 2019, 7:25 am
#34
Join Date: Apr 1999
Location: Montréal, Canada
Posts: 1,610
From personal experience, on the two occasions where I booked through Vacations by Marriott, I received my elite perks, but no stay credits or points based on spend. I did receive points due to a promotion at the time.
Apr 13, 2019, 12:58 am
#35
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
1) if an Elite Bonvoy member, booking a package on Vacations by Marriott (flight+hotel), has full Elite benefits delivered (e.g. breakfast for Platinum and above)during the stay?
2) Points and Elite credit nights posted as usual?
That would be a lot appreciated.
Thanks!
Apr 13, 2019, 1:52 am
#36
Join Date: Apr 1999
Location: Montréal, Canada
Posts: 1,610
Upon using Vacations by Marriott at the Renaissance properties in BKK and KUL, my wife and I received all our elite perks, Executive Lounge access, breakfast, etc. What we did not receive were stay credits and points relating to stay expenditure. Before booking, I called the Platinum line and was assured that the VbyM bookings would qualify for stay credit. Unfortunately, this was not the case as VbyM reservations are not booked through Marriott, but through a third party tour consolidator.
Apr 13, 2019, 3:24 am
#37
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
Upon using Vacations by Marriott at the Renaissance properties in BKK and KUL, my wife and I received all our elite perks, Executive Lounge access, breakfast, etc. What we did not receive were stay credits and points relating to stay expenditure. Before booking, I called the Platinum line and was assured that the VbyM bookings would qualify for stay credit. Unfortunately, this was not the case as VbyM reservations are not booked through Marriott, but through a third party tour consolidator.
Apr 13, 2019, 5:23 am
#38
Join Date: Apr 1999
Location: Montréal, Canada
Posts: 1,610
I did, and they grudgingly gave me one stay credit and 10,000 MRI points for the two bookings. I really don't see any advantage to using VbyM unless there's a phenomenal deal.
Apr 15, 2019, 2:36 am
#39
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,088
Could please our fantastic Bonvoy Lurkers clarify the matter, since T&C on the Vacations by Marriott website are not so clear:
1) if an Elite Bonvoy member, booking a package on Vacations by Marriott (flight+hotel), has full Elite benefits delivered (e.g. breakfast for Platinum and above)during the stay?
2) Points and Elite credit nights posted as usual?
That would be a lot appreciated.
Thanks!
1) if an Elite Bonvoy member, booking a package on Vacations by Marriott (flight+hotel), has full Elite benefits delivered (e.g. breakfast for Platinum and above)during the stay?
2) Points and Elite credit nights posted as usual?
That would be a lot appreciated.
Thanks!
Marriott Bonvoy members will earn points and elite night credit in accordance with the terms and conditions of the Marriott Bonvoy program for Vacations by Marriott package.
Please let us know if you need further assistance.
Best Regards,
Abbey Liu
Specialist, Social Media
Marriott International
[email protected]
Apr 16, 2019, 2:49 pm
#40
Join Date: Feb 2018
Programs: Bonvoy :Ambassador , ALL :Diamond, Skywards :Silver, Krisflyer :Silver
Posts: 2,808
If I book a package that include stays at ... say ... The Ritz Carlton Singapore(a non participating property), will I get the point and night credit? or just point only based on the package price (additional spending at the hotel excluded)?
Apr 16, 2019, 3:07 pm
#41
Join Date: Jan 2018
Location: Milano (Italy)
Programs: Marriott TITANIUM, BWR Dia, IHG, Millemiglia Alitalia
Posts: 486
Marriott Bonvoy members will earn points and elite night credit in accordance with the terms and conditions of the Marriott Bonvoy program for Vacations by Marriott package.
Please let us know if you need further assistance.
Best Regards,
Abbey Liu
Specialist, Social Media
Marriott International
[email protected]
Please let us know if you need further assistance.
Best Regards,
Abbey Liu
Specialist, Social Media
Marriott International
[email protected]
Apr 18, 2019, 2:03 pm
#42
Join Date: Apr 1999
Location: Montréal, Canada
Posts: 1,610
Marriott Bonvoy members will earn points and elite night credit in accordance with the terms and conditions of the Marriott Bonvoy program for Vacations by Marriott package.
Please let us know if you need further assistance.
Best Regards,
Abbey Liu
Specialist, Social Media
Marriott International
[email protected]
Please let us know if you need further assistance.
Best Regards,
Abbey Liu
Specialist, Social Media
Marriott International
[email protected]
Apr 18, 2019, 8:49 pm
#43
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,088
Where does one find the specific T & C relating to point stays and credit for Vacations by Marriott? Be aware that V by M is powered by Expedia, and not Marriott. I have been down this garden path before where I have been told by Marriott reps that stay credit and points would be awarded...and then they were not.
You may find the t&c relating to Vacations by Marriott below.
2.10.e. Vacations by Marriott.Vacations by Marriott is administered by a third-party travel partner on behalf of the Loyalty Program. Points and Elite Night Credit are earned in accordance with the Loyalty Program Rules. Members cannot use Points or Miles to purchase Vacations by Marriott packages. Members are subject to the Loyalty Program Rules as well as the terms and conditions of Vacations by Marriott program. More information can be found on www.vacationsbymarriott.com.
You may send a copy of your hotel folio to [email protected] for any missing credit.
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International
Apr 19, 2019, 1:03 am
#45
Join Date: Apr 1999
Location: Montréal, Canada
Posts: 1,610
Hi there,
You may find the t&c relating to Vacations by Marriott below.
2.10.e. Vacations by Marriott.Vacations by Marriott is administered by a third-party travel partner on behalf of the Loyalty Program. Points and Elite Night Credit are earned in accordance with the Loyalty Program Rules. Members cannot use Points or Miles to purchase Vacations by Marriott packages. Members are subject to the Loyalty Program Rules as well as the terms and conditions of Vacations by Marriott program. More information can be found on www.vacationsbymarriott.com.
You may send a copy of your hotel folio to [email protected] for any missing credit.
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International
You may find the t&c relating to Vacations by Marriott below.
2.10.e. Vacations by Marriott.Vacations by Marriott is administered by a third-party travel partner on behalf of the Loyalty Program. Points and Elite Night Credit are earned in accordance with the Loyalty Program Rules. Members cannot use Points or Miles to purchase Vacations by Marriott packages. Members are subject to the Loyalty Program Rules as well as the terms and conditions of Vacations by Marriott program. More information can be found on www.vacationsbymarriott.com.
You may send a copy of your hotel folio to [email protected] for any missing credit.
Best Regards,
Christina Zhou
Specialist, Social Media
Marriott International