Tipping: Don't do what I did.
Oct 30, 2017, 12:28 pm
#1
Original Poster
Join Date: Nov 2011
Location: California
Programs: Hyatt Global, Marriot Lifetime Titanium
Posts: 2,282
Tipping: Don't do what I did.
To make a long story short, I had breakfast at a Marriott on a Platinum voucher. The service was great and both food and gratuity were covered. Nevertheless, I added a $5 tip to be charged to my room for a total of $5 after the voucher.
The $25 breakfast charge, plus tip, ended up being charged. After explaining to the FDA, the post-stay "correction" was to add a second $5 tip. End result: $35 for a $0 breakfast.
Lesson: Don't add a tip-only room charge because no good deed goes unpunished.
The $25 breakfast charge, plus tip, ended up being charged. After explaining to the FDA, the post-stay "correction" was to add a second $5 tip. End result: $35 for a $0 breakfast.
Lesson: Don't add a tip-only room charge because no good deed goes unpunished.
Oct 30, 2017, 2:23 pm
#4
Join Date: Mar 2015
Posts: 1,989
To make a long story short, I had breakfast at a Marriott on a Platinum voucher. The service was great and both food and gratuity were covered. Nevertheless, I added a $5 tip to be charged to my room for a total of $5 after the voucher.
The $25 breakfast charge, plus tip, ended up being charged. After explaining to the FDA, the post-stay "correction" was to add a second $5 tip. End result: $35 for a $0 breakfast.
Lesson: Don't add a tip-only room charge because no good deed goes unpunished.
The $25 breakfast charge, plus tip, ended up being charged. After explaining to the FDA, the post-stay "correction" was to add a second $5 tip. End result: $35 for a $0 breakfast.
Lesson: Don't add a tip-only room charge because no good deed goes unpunished.
Oct 30, 2017, 4:50 pm
#6
Join Date: Apr 2003
Location: SLC/HEL/Anywhere with a Beach
Programs: Marriott Ambassador; AA EXP 3MM; AS MVP, Hilton Gold, CH-47/UH-60/C-23/C-130 VET
Posts: 5,234
Cash is good but I rarely carry cash, particularly popping down for breakfast
I've never had the charge problem although sometimes in this situation, I will be given a bill for $25.00 (particularly with the SPG breakfast benefit) and then told it will be taken off. I'll then add the tip, write a comment that it is a plat breakfast, and put a total of $5.00
While its annoying, I've never seen it show up on my room bill.
I've never had the charge problem although sometimes in this situation, I will be given a bill for $25.00 (particularly with the SPG breakfast benefit) and then told it will be taken off. I'll then add the tip, write a comment that it is a plat breakfast, and put a total of $5.00
While its annoying, I've never seen it show up on my room bill.
Oct 30, 2017, 7:15 pm
#7
Join Date: Sep 2013
Location: IAH
Programs: Marriott Plat, Hyatt Globalist, DL Plat, UA Silver
Posts: 4,043
For me I always tip with the CC because it would most likely be company expense.
But yes cash is more convenient.
Bad hotel so simply leave them 1* reviews, 1* on the survey, and if you're that mad, write in to Marriott
But yes cash is more convenient.
Bad hotel so simply leave them 1* reviews, 1* on the survey, and if you're that mad, write in to Marriott
Oct 30, 2017, 11:11 pm
#10
Join Date: Mar 2008
Location: Fort Lauderdale, FL
Posts: 3,360
Your "lesson" seems to be based on the assumption that employees at every Marriott would make the same error. That's not a valid assumption, in my book.
Plus, it hurts the restaurant staff who aren't responsible for the problem described.
Plus, it hurts the restaurant staff who aren't responsible for the problem described.
Oct 31, 2017, 7:20 am
#11
Join Date: Dec 2016
Location: Saipan, MP
Programs: Marriott Ambassador, Hyatt Globalist, Hilton Diamond, Alaska 75K, United Platinum
Posts: 203
Oct 31, 2017, 8:29 am
#12
Join Date: Oct 2001
Programs: LTP, PP
Posts: 8,700
FWIW, for years I stayed at a midwestern FS where the breakfast buffet was included in our rate M-F. Every morning the ladies had our to-go styrofoam, utensils and bag at the ready and went off to get our choice of juice while we filled the container and good natured ribbing was exchanged. They would give us a bill for the full amount to sign daily and I'd add a few bucks for them and only that would end up on the room master. For years executed perfectly.
Isolated mistakes are going to happen, even if compounded here, hardly indicative of the entire system and this is hardly permanent...
Isolated mistakes are going to happen, even if compounded here, hardly indicative of the entire system and this is hardly permanent...
Oct 31, 2017, 10:14 am
#13
Join Date: Sep 2014
Location: TPA/DFW/K15
Programs: AA EXP, Mar AMB, HH LT DIA
Posts: 1,653
I never get MR points for the tip (other than the credit card add on). Just the pretax bill before tax.