Dec 3, 2019, 8:50 pm
Bangkok Marriott Hotel The Surawongse, Thailand [Master Thread]
Nov 27, 2022, 5:02 pm
#166
Join Date: Dec 2014
Location: Bangkok
Programs: Marriott Bonvoy Titanium, BAEC Silver, TK Miles & Smiles Elite
Posts: 2,210
If your SNAs were earned this year, during 2022, and expire on 31 December 2023 then the message you're getting means you're out of luck. Possible reasons: (a) the hotel hasn't allocated any rooms to the SNA pool; (b) the SNA quota is already taken. Either way, it doesn't hurt to to keep checking to see if the situation changes.
Jan 30, 2023, 3:04 pm
#168
Original Poster
Join Date: May 2010
Location: Earth ... for now
Programs: UA 2MM * Marriott Ambassador LT Titanium * IHG Diamond Ambassador * Hilton Diamond *
Posts: 1,787
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https://www.facebook.com/marriottsurawongse/
https://www.facebook.com/prayakitchenbangkok/
https://www.instagram.com/marriottsurawongse/?hl=en
https://www.facebook.com/marriottsurawongse/
https://www.facebook.com/prayakitchenbangkok/
https://www.instagram.com/marriottsurawongse/?hl=en
Last edited by UASPG; Jan 30, 2023 at 5:59 pm
Jan 30, 2023, 3:40 pm
#169
Join Date: Dec 2013
Location: Homeless
Programs: Hyatt Glob; Hilton Dia; Marriott AMB; Accor Dia; IHG Dia Amb; GHA Tit
Posts: 4,840
Feb 27, 2023, 2:30 am
#171
Join Date: Jan 2009
Location: YVR
Programs: AC35K, Marriott Bonvoy Platinum
Posts: 99
The FD Agent was very nice when I told her that at end of January, I emailed the FD and they confirmed that you still got a choice of where to have breakfast at that time so they waived the fee. It sounded like it was a recent change. Maybe it's due to occupancy since they did say they were running at 90%+ the whole week.
May 26, 2023, 1:15 am
#172
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,175
I'm not sure if I came into the Surawongse Marriott with overly high expectations - while it was nice, the property felt imperfect, especially for a recent build (maybe I'm only into old hotels - hah!). The lounge breakfast restriction is especially a bummer. Here are my pros, cons, and photos:
Pros:
Photos:
Pros:
- Upgraded a few days before my stay to a M Suite, which was a full suite with separation
- Nice view towards the King Power skyscraper
- The room is attractive - maybe a bit generic - very similar to the JW
- Bed was comfortable - plush pillows, just-right slightly plush mattress, good cover thickness
- Shower pressure from the rainfall head was fantastic
- Furniture was generally comfortable
- The pool on the 18th floor is beautiful
- Tasty Mai Tai at evening service in the lounge
- Breakfast made to order lounge omelet was good
- Offered 4 PM late checkout proactively
- Brought a welcome gift of coconuts and salty snacks - a bit surprised there weren't any sweets - not a fan of coconut water or salty snacks - but the thought counts
- No option to take restaurant breakfast offered - not a fan of the selection at lounge breakfast, and the croissant had a bad flavor
- Not a fan of the dessert quality at lounge evening service
- No Internet steaming options on the TVs
- WiFi was flaky and poor performing, especially on my iPhone
- Lobby smelled kind of bad - like a bad smell masked by too much scent
Photos:
May 26, 2023, 1:33 am
#173
Join Date: Apr 2015
Programs: Some
Posts: 5,254
It’s funny how most of the things you view as a weakness I view as a strength! Has been a while since I stayed here but this is one of my favourite evening lounge spreads precisely because it includes loads of marinated vegetables, dried fruits, nut varieties etc rather than the usual cakes and fried food. Same with being given a welcome gift that is not macarons! The gym is also very good. Lack of restaurant breakfast I agree is unfortunate.
I agree this hotel feels pretty similar to the JW, which is ironic as the JW is theoretically supposed to be a cut above. I do think quality dropped a couple of years ago after the manager changed, though.
I agree this hotel feels pretty similar to the JW, which is ironic as the JW is theoretically supposed to be a cut above. I do think quality dropped a couple of years ago after the manager changed, though.
May 26, 2023, 1:50 am
#174
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,175
It’s funny how most of the things you view as a weakness I view as a strength! Has been a while since I stayed here but this is one of my favourite evening lounge spreads precisely because it includes loads of marinated vegetables, dried fruits, nut varieties etc rather than the usual cakes and fried food. Same with being given a welcome gift that is not macarons! The gym is also very good. Lack of restaurant breakfast I agree is unfortunate.
I agree this hotel feels pretty similar to the JW, which is ironic as the JW is theoretically supposed to be a cut above. I do think quality dropped a couple of years ago after the manager changed, though.
I agree this hotel feels pretty similar to the JW, which is ironic as the JW is theoretically supposed to be a cut above. I do think quality dropped a couple of years ago after the manager changed, though.
May 27, 2023, 8:58 am
#176
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,175
Unsure how the breakfast offering or evening service offering would have changed had I stayed multiple nights.
May 27, 2023, 3:59 pm
#177
Join Date: Jan 2014
Posts: 573
You're showing a lot of ignorance in that statement. The most important thing is that regardless of the number of days you stay, TV app streaming will not change.
May 27, 2023, 5:03 pm
#178
FlyerTalk Evangelist
Join Date: Jun 2010
Location: TOA
Programs: HH Diamond, Marriott LTPP/Platinum Premier, Hyatt Lame-ist, UA !K
Posts: 20,061
David
May 27, 2023, 6:50 pm
#179
Join Date: Feb 2020
Location: USA
Programs: MB Ambassador, WOH Globalist, HH Diamond (Aspire), AA Gold, UA (*G) Gold
Posts: 5,175
Thank you, David - I'm also unclear how staying a different number of nights would have made my review "not skewed" - was I supposed to have more time to reflect on the lack of TV app streaming? Hah!
May 27, 2023, 6:51 pm
#180
Join Date: Apr 2021
Location: Manhattan, Palm Beach Island, San Francisco, Boston, & Hong Kong
Programs: Lifetime United Global Services, Delta Plat, Hyatt Globalist, Marriott Ambassador, & Hilton Diamond
Posts: 3,165
Seems pointless to get upset over someone just sharing their experience. Nowhere does he claim that this a typical experience at the hotel (an impossible claim to make), just his experience.
Also, different people obviously value different things. EE clearly values things like hotel breakfast and lounge quality whereas other people may value other factors like gym and spa quality more highly. The rankings are so subjective. It’s silly to get hard pressed over someone else’s hotel preferences.
Also, different people obviously value different things. EE clearly values things like hotel breakfast and lounge quality whereas other people may value other factors like gym and spa quality more highly. The rankings are so subjective. It’s silly to get hard pressed over someone else’s hotel preferences.