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Old May 29, 2017 | 7:54 pm
  #1  
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How to email Marriott

Hey guys,
Aside from the telephone is there an email address I can send my enquiries?

The web contact form doesn't work for me and I kept getting this error:

Access Denied

You don't have permission to access "http://www.marriott.com/suggest/response.mi" on this server.
Reference #18.6e556acb.1496108903.2a9234e2
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Old May 29, 2017 | 9:38 pm
  #2  
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[email protected]
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Old Apr 19, 2018 | 10:44 am
  #3  
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Originally Posted by CO-PLAT
I used that several times in the past but it's no longer working. Is there a new email address?
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Old Apr 19, 2018 | 2:34 pm
  #4  
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[email protected]
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Old Apr 19, 2018 | 6:29 pm
  #5  
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Originally Posted by alc
they are not responding
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Old Apr 20, 2018 | 2:21 am
  #6  
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I've used this one recently : [email protected]
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Old Apr 20, 2018 | 6:54 am
  #7  
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It does appear that responsiveness to inquiries is quite slow . I have tried email with no response . On social media , I received an answer after 3 days and it simply gave me a link to the website description of the new program and did not address the specific issues that I raised . Other posts in this forum have indicated that it is difficult to get through via phone .
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Old Apr 20, 2018 | 7:01 am
  #8  
alc
 
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Originally Posted by chix


they are not responding
did you rec'd an automatic reply? I usually get the actual respond from the agent within 48 hours.
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Old Apr 20, 2018 | 4:00 pm
  #9  
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Originally Posted by alc
did you rec'd an automatic reply? I usually get the actual respond from the agent within 48 hours.
Yes, it has been four days and no reply
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Old Apr 20, 2018 | 8:59 pm
  #10  
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I suspect they're kind of busy right now....
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Old May 30, 2018 | 5:02 am
  #11  
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Is there a platinum email address?
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Old May 31, 2018 | 10:04 am
  #12  
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Originally Posted by helvetic
Is there a platinum email address?
I used to use [email protected] but nobody replies anymore. I find the Platinum telephone number to be frustrating and useless.
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Old Jul 28, 2019 | 5:38 am
  #13  
 
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Any updates on this? SPG had a very responsive platinum concierge email service. It's frustrating that Marriott has nothing similar.
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Old Jul 31, 2019 | 10:45 am
  #14  
 
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Originally Posted by greggillum
Any updates on this? SPG had a very responsive platinum concierge email service. It's frustrating that Marriott has nothing similar.
I allways contact them via facebook message and they respond very quickly and do whatever I need.
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Old Jul 31, 2019 | 10:47 am
  #15  
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I predict this is going to be a long thread.

Unfortunately there doesnt seem to be any real way of finding which email addresses are still managed, so Id always try to speak to someone over the phone or via fax first. Its like the decline of the Roman Empire at the moment.
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Last edited by EuropeanPete; Jul 31, 2019 at 10:41 pm
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