I'm not sure that the "regular" (non-Executive) rooms even have coffeemakers! Have a stay booked next week at the Everett Courtyard, so will post a comparison review, hopefully.

On a related note, I booked the Airport Crowne Plaza after a late flight once. Warm night where I was "upgraded" to a suite. However... the cold air vent blew directly onto the armoire blocking any further progress into the bedroom area. Chilly wooden surface while I was rather toasty myself.

I had a recent stay here. Hotel appears to be new and I like the modern design. Received a nice 1 bedroom 2 room Suite (see below). Useful notes: none of the suites are located on the top floor, the hospitality suite is located on the ground floor is normally given for special events like wedding, The suites have a microwave but the standard rooms do not. Overall very good stay and I will try to find more Deltas to stay at.

The one thing was very disappointing to see was the way they handled the suite upgrades for status members. I stayed here on 2 separate and this happened on both of them. During checkin I was not proactively offered a suite upgrade was told I had been given a room on the Executive floor with lounge access. I said am a seeing an an available suite room and I asked if it was available to me as an upgrade. She said that they had been instructed to not upgrade any status members to any of the suite rooms. I politely asked to speak to a manager as this when against the upgrade rules. She went into the back and when you she came back she told me the manager had approved it. Management appears to have deliberately trained the front desk agents to not follow the corporate Marriott rules for suite upgrades if available. Starwood Lurker if you see this can you look into this as this hotel does not appear to be following the rules?

Hi flyguy6,

May we ask you to provide your reservation details to us via private mail here or by email below? We will look into the room upgrade benefit issue with the appropriate team.

Best Regards,

Christina Zhou
Specialist, Social Media
Marriott International

[email protected]

PM sent.

Bonvoy Lurker,

Also staying at this hotel and had a similar experience if I could trouble you to also investigate.

I booked a 2 night stay with confirmed SNAs then a separate reservation for one day early as needed to fly into Everett a day earlier. I arrived well after hours and there was still suite inventory being sold and was denied an upgrade and told that I could change rooms in 6 hours into the suite for my second reservation...

The very helpful/kind front desk attendant explicitly stated that the General Manager forbids anyone from being upgraded into a suite as a rule and his direct approval is required for every upgrade. Worse yet, given the suspension of elite benefits guarantees they have been instructed to not offer welcome gifts (points or $10 credit for the now open restaurant) / suggested I speak to someone in the morning as though would like to help is unable to given GM.

Happy to share additional color via PM as tone seemed to indicate retaliation towards employee was a real concern

Thanks!

Hello drakbig2,

Please share your reservation details such as confirmation number, stay dates, full name on the reservation and email address via PM or email at [email protected] and we'll be happy to assist you further.

My friend and I recently booked separate one-night reservations at the Delta Hotels by Marriott Seattle Everett which is located in Everett Washington, a suburb of Seattle. The reason for the stay is we have an early morning Amtrak trip to Vancouver BC to catch so wanted to be near the station. I telephoned the hotel to ask whether we could leave my car there one extra night beyond our stay since we would be staying in Vancouver one night. I told them if not we would have to cancel the reservation and find somewhere else. I also mentioned we were both Titanium Elites for Life (for whatever that is worth, which as it turns out is not much at that hotel) and I offered to pay any additional parking charges for the extra day.

The person who answered the phone, who confirmed the two reservations, said she would get back to me after consulting her manager. She later left a voice message stating we could not leave the car at the hotel a single extra day.

I then telephoned another hotel a few blocks away that is in about the same class as the Delta Hotels Seattle Everett. I have no status with the other chain but nonetheless the person who answered the phone said there would absolutely be no problem leaving the car there one day beyond our stay.
Am I being unreasonable in being upset with the Delta Hotels by Marriott Seattle Everett about this? In any event my friend and I will be cancelling our two reservations there soon but we will wait two or three days to see whether someone from Marriott sees this and convinces the hotel to extend what to me seems from the hotel's perspective a minor courtesy.

It's as simple as Delta Hotels by Marriott Seattle Everett not wanting your business and the other hotel wanting it. No need to be upset, they told you their business policy. Time to go to the hotel that is more accommodating.

I wouldn't waste another second waiting for Marriott International to swoop in and give you parking at a hotel they don't own. Cancel now before they charge no show fees on both rooms.

JayK,

There are Marriott Lurkers who monitor this forum, but their assistance typically involves brand standards, elite benefits, reservation issues, and failures to follow the Loyalty Program Terms & Conditions. Delta Hotels Seattle Everett is doing nothing wrong in any of these regards. I would not expect proactive corporate intervention for a local hotel parking matter.

It seems like poor business to turn away guests who want to pay for hotel nights plus pay for one additional night of parking. It's possible that the person who answered the phone misunderstood your request. You could ask to speak to directly to a manager.

The official webpage for Delta Hotels Seattle Everett includes parking rates:You could just point to the rates and tell them (not ask them) that one car will be parked an additional night at the published rate.

I am quite certain the person who answered my phone call and said she was going to talk to her manager understood the situation well. She confirmed there were two reservations and knew well my request was for one extra day of parking that I was willing to pay for. And so forth. But I suppose if her manager was not a good listener it is possible there was some sort of miscommunication between the person I spoke with and the manager. In any event I managed to contact Bonvoy's customer care department via Facebook and we will see whether their promise to follow up with the hotel about this yields anything, or whether instead they will replicate the type of experiences I endured with SPG, particularly with their so-called ambassadors who drove me to boycott the chain for a few years despite my (at that time) lifetime platinum status.

And responding to another post here, my friend and I have some time to cancel our two reservations without penalty so I'll give it a few more days even though I told the customer care rep I was going to cancel in two or three days if the hotel didn't reverse itself and got the response they will get back to me in about five business days. Not encouraging at all.

Just to note some closure on this: it turns out the Bonvoy Customer Care rep (contacted through their link from the Facebook Bonvoy InsIders group) came through, The Delta hotel is now going to let me park my car at the hotel for one day beyond my checkout day. It seems this is being allowed owing to my Titanium Elite status along with that held by my friend who has a reservation for another room at the same time. Therefore anyone who is considering doing the same, i.e., leaving their vehicle beyond the check out date, as some taking short trips from the area on Amtrak might want to do, should note as a general rule the Delta Hotel does not allow this. But it makes my life easier that in this one instance they are allowing it.

Thoughts on this property vs. the Hotel Indigo Everett?

Glad I didn't stay in the Hotel Indigo Everett! Stayed at the Delta Everett last week and absolutely loved it! Thought the pantry/lack of an executive lounge would be a liability but the pantry ended up being the highlight of our stay! Although breakfast is not included, the buffet was a very reasonable $18 and high quality. Will definitely stay again if I'm in the area.

PROS:
- Exceedingly comfortable beds
- Super fantastic shower water pressure (maybe the best of any hotel I've stayed at in the past year)
- Pantry was great (executive lounge was not missed)
- High quality and reasonably priced buffet breakfast
- Hotel lot parking fee is waived for Platinum +
- King suites include side-by-side freezer/refrigerator
- Hydration stations on each floor for refilling water bottles
- Rooms, hotel grounds were very clean
- Futon/sofa bed in the king suite was very comfortable

CONS:
- Shower design is "Euro style" and leaks water onto the floor
- I couldn't stay longer

The pantry was a lot better stocked than in previous photos. Saw quite a few people microwaving the burritos from the pantry freezer. Appreciated that a number of quality, healthy snacks were included too. The giant snickerdoodle cookies were popular!

Breakfast buffet was $18 ($1 less than noted up-thread). A la carte portions were large and reasonably priced. Waitstaff were very friendly. Scrambled eggs on the buffet line were *not* made from powder.