Element Kuala Lumpur, Malaysia [Master Thread]
Jan 15, 2017, 7:09 pm
#1
Original Poster
Join Date: May 2014
Posts: 235
Element Kuala Lumpur, Malaysia [Master Thread]
Finally an Element brand in South East Asia.
Element Kuala Lumpur - Opening April 9, 2017
http://www.starwoodhotels.com/elemen...ropertyID=4561
Also a write up in chinese, saying it to be the highest hotel in Malaysia.
http://ufood.orientaldaily.com.my/article/177939
Element Kuala Lumpur - Opening April 9, 2017
http://www.starwoodhotels.com/elemen...ropertyID=4561
Also a write up in chinese, saying it to be the highest hotel in Malaysia.
http://ufood.orientaldaily.com.my/article/177939
Jan 15, 2017, 7:34 pm
#2
Join Date: Dec 2009
Location: COS
Programs: UA Gold/1.5MM (several years running now!), Marriott LTTE, Hertz Prez
Posts: 1,899
Looks pretty stylish. I am so far digging the Element brand (only experience thus far is a long(ish)-term stay at the Doral (MIA), FL location. According to the listing on my room key, the only other Asia property is Suzhou, CN.
Feb 15, 2017, 10:27 pm
#6
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Here are some interesting features about this property:
1) offers 360 degree uninterrupted view of the city skyline
2) Built green from ground up
3) NSF certified filtered tap water in room
Offer page
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
1) offers 360 degree uninterrupted view of the city skyline
2) Built green from ground up
3) NSF certified filtered tap water in room
Offer page
[email protected]
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Mar 28, 2017, 12:13 am
#7
Join Date: Dec 2015
Posts: 202
SPG Handling of Hotel Opening Delay
Hey guys,
I've booked into a property that was initially planned to open in April but just notice it has been extended to June.
I have a total of 2 reservations for 2 rooms that I need:
1) Points + Cash for 1 night
2) Flexi Rate for 2 nights
To date I did not receive any notification on the delay, how will SPG normally accommodate such cases of hotel opening delays? No idea what to expect. Currently SPG Plat.
Cheers
I've booked into a property that was initially planned to open in April but just notice it has been extended to June.
I have a total of 2 reservations for 2 rooms that I need:
1) Points + Cash for 1 night
2) Flexi Rate for 2 nights
To date I did not receive any notification on the delay, how will SPG normally accommodate such cases of hotel opening delays? No idea what to expect. Currently SPG Plat.
Cheers
Mar 28, 2017, 12:15 am
#8
A FlyerTalk Posting Legend
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,413
What hotel? Are there Starwoods nearby, or perhaps other hotels with the same ownership?
Mar 28, 2017, 12:34 am
#9
Join Date: Jul 2015
Location: SYD / TYO
Programs: QF Gold, OZ Dia, HH Dia, SPG Plat25, MR Plat, Hertz PC, Sixt Plat
Posts: 204
I believe it's the Element Kuala Lumpur and I'm in the same boat. Was hoping to get the Element ticked off my brand bonus this year (if it ever comes...)!
Mar 28, 2017, 3:27 am
#10
Join Date: Jul 2015
Location: Malaysia
Programs: Marriott Bonvoy Titanium Elite
Posts: 143
No official updates nor announcement about this yet but I am sure they would be happy to refund for any prepaid rate.
Mar 28, 2017, 8:42 am
#13
FlyerTalk Evangelist
Join Date: Jun 2001
Programs: DL 1 million, AA 1 mil, HH lapsed Diamond, Marriott Plat
Posts: 28,190
This isn't an SPG problem. The responsibility rests with the property - it holds your booking.
Mar 28, 2017, 6:33 pm
#14
Join Date: Nov 1999
Location: Malaysia
Programs: 2023 MH Enrich Gold (OWS), 2023 Marriott Titanium and Lifetime Gold
Posts: 2,001
Looking forward to stay on opening day, and good they have changed their dates from 1 Aug to earlier 15 Jun as if 1 Aug, it will clash with Sheraton PJ opening date but most probably postpone, knowingly hotels too optimistic on opening early but in actual fact still not ready like Le Meridien Putrajaya on postponing number of times but on opening day still struggle to have a number of services up, most probably getting the right staff to manage hotel as was being told they borrowed a number of staff from Four Points Puchong which is why not up to Le Meridien standards.
Mar 29, 2017, 3:00 am
#15
Company Representative - Starwood
Join Date: Apr 2005
Location: Singapore
Programs: SPG
Posts: 4,002
Dear members,
Update on Hotel Opening
Due to unforeseen circumstances, the hotel will not be opened as previously scheduled. We regret to inform you that the opening of Element Kuala Lumpur has been delayed. We apologize for any inconvenience this may cause. At this time the hotel is rescheduled to open in mid-June.
While the team is working tirelessly towards the completion of the Hotel, we have arranged for alternative accommodations for those who will be impacted by this delay. We apologize for the inconvenience caused and should you require further clarification, please feel free to contact us at [email protected].
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd
Update on Hotel Opening
Due to unforeseen circumstances, the hotel will not be opened as previously scheduled. We regret to inform you that the opening of Element Kuala Lumpur has been delayed. We apologize for any inconvenience this may cause. At this time the hotel is rescheduled to open in mid-June.
While the team is working tirelessly towards the completion of the Hotel, we have arranged for alternative accommodations for those who will be impacted by this delay. We apologize for the inconvenience caused and should you require further clarification, please feel free to contact us at [email protected].
Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd