Element Kuala Lumpur, Malaysia [Master Thread]
 

Finally an Element brand in South East Asia.

Element Kuala Lumpur - Opening April 9, 2017
http://www.starwoodhotels.com/elemen...ropertyID=4561

Also a write up in chinese, saying it to be the highest hotel in Malaysia.
http://ufood.orientaldaily.com.my/article/177939

Looks pretty stylish. I am so far digging the Element brand (only experience thus far is a long(ish)-term stay at the Doral (MIA), FL location. According to the listing on my room key, the only other Asia property is Suzhou, CN.

Date was .

Now available for booking - good free night redemption rate too.

WoW Cat 2 only!
good for points redemption

Here are some interesting features about this property:

1) offers 360 degree uninterrupted view of the city skyline
2) Built green from ground up
3) NSF certified filtered tap water in room

Offer page

[email protected]

Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd

SPG Handling of Hotel Opening Delay
 

Hey guys,

I've booked into a property that was initially planned to open in April but just notice it has been extended to June.

I have a total of 2 reservations for 2 rooms that I need:

1) Points + Cash for 1 night
2) Flexi Rate for 2 nights

To date I did not receive any notification on the delay, how will SPG normally accommodate such cases of hotel opening delays? No idea what to expect. Currently SPG Plat.

Cheers

What hotel? Are there Starwoods nearby, or perhaps other hotels with the same ownership?

I believe it's the Element Kuala Lumpur and I'm in the same boat. Was hoping to get the Element ticked off my brand bonus this year (if it ever comes...)!

Element Kuala Lumpur actually has been postponed to 1st August from the initial April 2017.

No official updates nor announcement about this yet but I am sure they would be happy to refund for any prepaid rate.

It looks like they have again updated to June 2017

I made a 3 night booking from 18-21 July on cash+points. Anyone going there for the opening weekend too?

This isn't an SPG problem. The responsibility rests with the property - it holds your booking.

Looking forward to stay on opening day, and good they have changed their dates from 1 Aug to earlier 15 Jun as if 1 Aug, it will clash with Sheraton PJ opening date but most probably postpone, knowingly hotels too optimistic on opening early but in actual fact still not ready like Le Meridien Putrajaya on postponing number of times but on opening day still struggle to have a number of services up, most probably getting the right staff to manage hotel as was being told they borrowed a number of staff from Four Points Puchong which is why not up to Le Meridien standards.

Dear members,

Update on Hotel Opening

Due to unforeseen circumstances, the hotel will not be opened as previously scheduled. We regret to inform you that the opening of Element Kuala Lumpur has been delayed. We apologize for any inconvenience this may cause. At this time the hotel is rescheduled to open in mid-June.

While the team is working tirelessly towards the completion of the Hotel, we have arranged for alternative accommodations for those who will be impacted by this delay. We apologize for the inconvenience caused and should you require further clarification, please feel free to contact us at [email protected].

Thyetus Lee | Social Media Specialist
Starwood Customer Contact Centre (AP) Pte Ltd