Spitzinsee, Germany: Arabella Sheraton Alpenhotel [Master Thread]
#31
Join Date: Feb 2001
Location: NYC
Posts: 217
very nice
Was there last week on Cash & Points. I'm a gold and was given a lake view room on a lower floor. The room was nice and very large by European standards the bathroom was average sized but modern and equipped with a nice shower. Room still had a 1980s 7 inch or so tube tv but I didnt mind because the weather was perfect. The balcony and lake view were truly amazing. Very good service and a beautiful pool/spa area.
Breakfast was not included and quite expensive (20 euros pp) for what was offered.
I hope that they dont leave SPG.
Breakfast was not included and quite expensive (20 euros pp) for what was offered.
I hope that they dont leave SPG.
#36
Join Date: Jun 2007
Location: europe
Programs: EX-*wood platinum, EX-hyatt diamond, sixt platinum, hilton silver, leaders club, esselunga verde...
Posts: 2,048
#37
Suspended
Join Date: Oct 2011
Posts: 298
Sheaton Maldives blocks all the "standard rooms". Tried to use my free night vouchers now at the Alpenhotel and learn that this hotel is no longer part of SPG!
#38
Join Date: Jun 2007
Location: europe
Programs: EX-*wood platinum, EX-hyatt diamond, sixt platinum, hilton silver, leaders club, esselunga verde...
Posts: 2,048
Now official
Dear Forstbetrieb,
As a valued Starwood Preferred Guest member, we are contacting you to inform you of a change in the status of the ArabellaSheraton Alpenhotel. As of November 30th, the ArabellaSheraton Alpenhotel is no longer part of Starwood Hotels and Resorts Worldwide or Sheraton and will no longer participate in the Starwood Preferred Guest (SPG) program.
We see you are currently holding multiple upcoming reservations, the next one being confirmation number xxxxxxxxx, arriving on [ ... ] and departing on [ ... ]. We are pleased to advise you that the hotel will honor your reservations and room rates as originally confirmed. However, since the hotel will no longer be affiliated with the Starwood system, you will not earn Starpoints at this hotel for any eligible charges incurred, nor will you receive any of your Starwood Preferred Guest membership amenities or benefits.
Should you have any queries regarding your reservations, please contact our customer contact center on one of the following relevant national toll free numbers:
International: ++800-325-xxxxx
US: 1-888-625-xxxx
We appreciate your continued patronage of Starwood Hotels & Resorts Worldwide and we apologize for this unforeseen change and any inconvenience it may cause for you. We look forward to welcoming you to a Starwood Preferred Guest participating property in the near future.
Sincerely,
Aidan Murphy
Starwood Preferred Guest
**Please note that this e-mail has been sent from a non-response outbox. Any replies to this e-mail will not receive a response. For further information regarding your booking, please contact the relevant number listed above**
As a valued Starwood Preferred Guest member, we are contacting you to inform you of a change in the status of the ArabellaSheraton Alpenhotel. As of November 30th, the ArabellaSheraton Alpenhotel is no longer part of Starwood Hotels and Resorts Worldwide or Sheraton and will no longer participate in the Starwood Preferred Guest (SPG) program.
We see you are currently holding multiple upcoming reservations, the next one being confirmation number xxxxxxxxx, arriving on [ ... ] and departing on [ ... ]. We are pleased to advise you that the hotel will honor your reservations and room rates as originally confirmed. However, since the hotel will no longer be affiliated with the Starwood system, you will not earn Starpoints at this hotel for any eligible charges incurred, nor will you receive any of your Starwood Preferred Guest membership amenities or benefits.
Should you have any queries regarding your reservations, please contact our customer contact center on one of the following relevant national toll free numbers:
International: ++800-325-xxxxx
US: 1-888-625-xxxx
We appreciate your continued patronage of Starwood Hotels & Resorts Worldwide and we apologize for this unforeseen change and any inconvenience it may cause for you. We look forward to welcoming you to a Starwood Preferred Guest participating property in the near future.
Sincerely,
Aidan Murphy
Starwood Preferred Guest
**Please note that this e-mail has been sent from a non-response outbox. Any replies to this e-mail will not receive a response. For further information regarding your booking, please contact the relevant number listed above**
#39
This hotel has now rejoined as a Tribute Portfolio hotel.
Should we update this thread or start a new one and link the new one to this thread? I am not sure what the forum rules are for this.
I did note that so far they do not have any points redemption rates loaded, which made me wonder if the Tribute Portfolio has an exclusion for redemptions.
Should we update this thread or start a new one and link the new one to this thread? I am not sure what the forum rules are for this.
I did note that so far they do not have any points redemption rates loaded, which made me wonder if the Tribute Portfolio has an exclusion for redemptions.