The Gwen, Luxury Collection, Chicago USA [Master Thread]
#121
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
I haven't, but if you figure out which restaurants are on the Tock system and you are committed to going, that's a good way to buy your "tickets" to a hot & interesting place
#122
Join Date: Jul 2004
Location: In the sky.
Programs: AA- EXP 3mm, Marriott Titanium(Lifetime), *wood Plat, Hertz Pres. Circle, *bucks Gold, Joan Ranger
Posts: 781
Check-out Folio tells me me book next stay @ Sheraton.com???
Just checked my e-mail w/ Folio attached & it reads at bottom of PDF letterhead:
When you stay with us, we Go Beyond so you can too with thoughtful service, exceptional experiences and everything you seek when traveling. Book
your next stay at Sheraton.com
My guess it's a typo. How many brands could this property be in 18 years
When you stay with us, we Go Beyond so you can too with thoughtful service, exceptional experiences and everything you seek when traveling. Book
your next stay at Sheraton.com
My guess it's a typo. How many brands could this property be in 18 years
#124
Join Date: Mar 2010
Location: Sunshine State
Programs: Avis Trump. Costco Exec. SPG PLAT PREM-90. WN A+/CP. AA SLV. Nat EE..
Posts: 456
Just checked my e-mail w/ Folio attached & it reads at bottom of PDF letterhead:
When you stay with us, we Go Beyond so you can too with thoughtful service, exceptional experiences and everything you seek when traveling. Book
your next stay at Sheraton.com
My guess it's a typo. How many brands could this property be in 18 years
When you stay with us, we Go Beyond so you can too with thoughtful service, exceptional experiences and everything you seek when traveling. Book
your next stay at Sheraton.com
My guess it's a typo. How many brands could this property be in 18 years
#125
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
Curious how others think it compares to the JW or RC if anyone has done all three. JW location sub-optimal for weekend fun...I was considering RC for my fall trip, but that was before they officially said "piss off" to program loyalty so back to the Gwen for me
#126
Join Date: Jan 2017
Location: NYC
Posts: 427
Just finished a stay there over 4th of July weekend to celebrate my bday. A+ experience all around! Got upgraded 2 categories even though I'm just a lowly Gold. Dining service even sent over a tray of sweets on the day of my bday. Very friendly and attentive service at the front desk, bar, and rooftop lounge. The only recommendation I have, if you're going to get breakfast at the hotel, is to get the room service breakfast vs. going down to the restaurant. The food appeared to come from 2 different kitchens (maybe), and tasted vastly different; we much preferred the room service breakfast quality.
#127
Join Date: Jan 2007
Programs: AA EXP, DL Gold
Posts: 147
Just finished a stay there over 4th of July weekend to celebrate my bday. A+ experience all around! Got upgraded 2 categories even though I'm just a lowly Gold. Dining service even sent over a tray of sweets on the day of my bday. Very friendly and attentive service at the front desk, bar, and rooftop lounge. The only recommendation I have, if you're going to get breakfast at the hotel, is to get the room service breakfast vs. going down to the restaurant. The food appeared to come from 2 different kitchens (maybe), and tasted vastly different; we much preferred the room service breakfast quality.
#128
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
Just finished a stay there over 4th of July weekend to celebrate my bday. A+ experience all around! Got upgraded 2 categories even though I'm just a lowly Gold. Dining service even sent over a tray of sweets on the day of my bday. Very friendly and attentive service at the front desk, bar, and rooftop lounge. The only recommendation I have, if you're going to get breakfast at the hotel, is to get the room service breakfast vs. going down to the restaurant. The food appeared to come from 2 different kitchens (maybe), and tasted vastly different; we much preferred the room service breakfast quality.
#129
Join Date: Jan 2017
Location: NYC
Posts: 427
I'm not a plat so I paid for both breakfasts. But I did see ppl using breakfast vouchers ($14 I think) at the restaurant, I remember thinking it only covers a couple of very basic options on the menu, not enough to also pay for a coffee/juice. I assume the same credit would apply towards room service as well? The per item prices were actually similar, but yes you do have the added delivery fee.
Last edited by jbeans; Jul 17, 2018 at 12:39 pm
#130
Join Date: Jan 2007
Programs: AA EXP, DL Gold
Posts: 147
Just checked in here on a 3 night stay with Cash+Points. I had booked the cheapest room, they upgraded to a Superior Room with a very nice view of Michigan Avenue and I can see the water from my room as well. I checked in early ~ 930am as well.
Platinum breakfast is a voucher and they have a Continental Breakfast. I'll be trying this tomorrow as I hope I can just use to voucher for something and pay the difference. The bathroom is really nice and the sink is huge. Common space is very modern and the roof deck terrace looks nice. As mentioned earlier, they are lacking plugs near the side of the bed. I'll have some pictures when I roam around
Platinum breakfast is a voucher and they have a Continental Breakfast. I'll be trying this tomorrow as I hope I can just use to voucher for something and pay the difference. The bathroom is really nice and the sink is huge. Common space is very modern and the roof deck terrace looks nice. As mentioned earlier, they are lacking plugs near the side of the bed. I'll have some pictures when I roam around
#131
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
Just checked in here on a 3 night stay with Cash+Points. I had booked the cheapest room, they upgraded to a Superior Room with a very nice view of Michigan Avenue and I can see the water from my room as well. I checked in early ~ 930am as well.
Platinum breakfast is a voucher and they have a Continental Breakfast. I'll be trying this tomorrow as I hope I can just use to voucher for something and pay the difference. The bathroom is really nice and the sink is huge. Common space is very modern and the roof deck terrace looks nice. As mentioned earlier, they are lacking plugs near the side of the bed. I'll have some pictures when I roam around
Platinum breakfast is a voucher and they have a Continental Breakfast. I'll be trying this tomorrow as I hope I can just use to voucher for something and pay the difference. The bathroom is really nice and the sink is huge. Common space is very modern and the roof deck terrace looks nice. As mentioned earlier, they are lacking plugs near the side of the bed. I'll have some pictures when I roam around
#132
Join Date: Jul 2009
Location: USA
Programs: AA EXP, UA GLD, Bonvoy Titan, HH Dia, WoH Exp
Posts: 2,673
I am considering a stay at The Gwen for an upcoming trip to Chicago. I have previously stayed at the Westin River North and had a pleasant stay and thought the Club Lounge was fairly nice. My other recent stay was at the Hyatt Regency Chicago and I didn't mind the size of the hotel and they have a decent Club lounge there as well.
I understand The Gwen does not have a lounge and Platinum breakfast is limited to $14 per person or continental. And you have to take two elevators to get to your room. At the same C+P rate as the Westin River North and comparable C+P rates at the Hyatt Regency, I am trying to decide between these three hotels. The Westin and Hyatt both have a good chance at getting an upgrade to a river view room from my limited experience. I am curious what kind of room upgrades are available at The Gwen. Also The Gwen is part of the Luxury Collection, but is it really that much nicer than the Westin River North?
I understand The Gwen does not have a lounge and Platinum breakfast is limited to $14 per person or continental. And you have to take two elevators to get to your room. At the same C+P rate as the Westin River North and comparable C+P rates at the Hyatt Regency, I am trying to decide between these three hotels. The Westin and Hyatt both have a good chance at getting an upgrade to a river view room from my limited experience. I am curious what kind of room upgrades are available at The Gwen. Also The Gwen is part of the Luxury Collection, but is it really that much nicer than the Westin River North?
#133
Join Date: Jul 2004
Location: SEA town
Programs: Alaska LTG, HHonors-Gld, IHG-Dia, LT MR Ti
Posts: 627
Best part about this hotel is attached restaurant. I'd suggest Westin over Gwen.
#134
FlyerTalk Evangelist
Join Date: Apr 2008
Location: LGA/JFK/EWR
Programs: UA 1K1.75MM, Hyatt Globalist, abandoned Marriott LTT (RIP SPG), Hertz PC
Posts: 21,170
It is the nicest Starwood in Chicago and IMO has a better location than the JW or RC. Won't be surprised if it goes up a category in a few years.
I am considering a stay at The Gwen for an upcoming trip to Chicago. I have previously stayed at the Westin River North and had a pleasant stay and thought the Club Lounge was fairly nice. My other recent stay was at the Hyatt Regency Chicago and I didn't mind the size of the hotel and they have a decent Club lounge there as well.
I understand The Gwen does not have a lounge and Platinum breakfast is limited to $14 per person or continental. And you have to take two elevators to get to your room. At the same C+P rate as the Westin River North and comparable C+P rates at the Hyatt Regency, I am trying to decide between these three hotels. The Westin and Hyatt both have a good chance at getting an upgrade to a river view room from my limited experience. I am curious what kind of room upgrades are available at The Gwen. Also The Gwen is part of the Luxury Collection, but is it really that much nicer than the Westin River North?
I understand The Gwen does not have a lounge and Platinum breakfast is limited to $14 per person or continental. And you have to take two elevators to get to your room. At the same C+P rate as the Westin River North and comparable C+P rates at the Hyatt Regency, I am trying to decide between these three hotels. The Westin and Hyatt both have a good chance at getting an upgrade to a river view room from my limited experience. I am curious what kind of room upgrades are available at The Gwen. Also The Gwen is part of the Luxury Collection, but is it really that much nicer than the Westin River North?
Yes there are two elevators, but IME it's not that big of a hotel and it's not a huge wait.
#135
Join Date: Apr 2015
Programs: Some
Posts: 5,252
Just wrapped up a quick stay here, nice to see this place hasn't been spoiled by the Marriott cost-cutting squad yet! Great welcome, great service, great room.
Platinum breakfast benefit is I think still a $14 voucher per person, which as a small criticism is starting to get a bit low given I think the menu prices have gone up slightly with inflation since I last stayed here! I stayed on a Luxury Privileges rate which included breakfast and it was the same voucher I was given for that (chose points as my Welcome Amenity, not sure if I could have had double the amount to spend at breakfast otherwise!). I do generally prefer a high quality a la carte menu to a breakfast buffet, so I'm happy with the breakfast set up.
Booked a Grand Deluxe Landmark room and was upgraded to a large suite with a large terrace (I think it was a Superior Suite with Terrace). Bottle of wine and cheese board waiting in the room as a welcome amenity. Location is great.
Overall, I struggle to see why you would stay anywhere else in Chicago if you are loyal to Marriott, unless you were will to pay nearly twice the price per night for the RC.
Platinum breakfast benefit is I think still a $14 voucher per person, which as a small criticism is starting to get a bit low given I think the menu prices have gone up slightly with inflation since I last stayed here! I stayed on a Luxury Privileges rate which included breakfast and it was the same voucher I was given for that (chose points as my Welcome Amenity, not sure if I could have had double the amount to spend at breakfast otherwise!). I do generally prefer a high quality a la carte menu to a breakfast buffet, so I'm happy with the breakfast set up.
Booked a Grand Deluxe Landmark room and was upgraded to a large suite with a large terrace (I think it was a Superior Suite with Terrace). Bottle of wine and cheese board waiting in the room as a welcome amenity. Location is great.
Overall, I struggle to see why you would stay anywhere else in Chicago if you are loyal to Marriott, unless you were will to pay nearly twice the price per night for the RC.