May 30, 2019, 8:55 am
Last edit by: bhrubin
Expert Review (posted to Luxury Forum) from Oct 2017:
https://www.flyertalk.com/hotel-revi...enovation-2197
https://www.flyertalk.com/hotel-revi...enovation-2197
St Regis Grand Rome, Italy [Master Thread]
Aug 19, 2013, 6:29 pm
#136
Original Poster
Join Date: Sep 1999
Location: Charlotte, NC USA
Programs: AA EXP; Marriott Lifetime / Annual Titanium; Massively Missing Starwood
Posts: 5,344
Aug 19, 2013, 8:21 pm
#137
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
Aug 19, 2013, 8:40 pm
#138
Join Date: Dec 2012
Location: Dallas, TX
Programs: SPG Plat 100, Marriott Plat
Posts: 267
Aug 19, 2013, 11:17 pm
#139
Join Date: Aug 2011
Location: ECP
Programs: DL Diamond
Posts: 1,658
It's not listed in the rate details, though the confirmation email is signed:
"Sincerely,
St. Regis Butler Service. Allow Me.
The St. Regis Rome"
Aug 20, 2013, 3:54 am
#140
Company Representative - Starwood
Join Date: Jan 2011
Location: Guangzhou
Programs: SPG
Posts: 1,021
If you have any concern about the charge, you may contact Corporate Customer Service via email at [email protected], they can send a file to the property asking them to explain.
Best Regards,
Christina Zhou
Social Media Specialist
Starwood Hotels & Resorts Worldwide
[email protected]
Aug 22, 2013, 6:09 am
#142
Join Date: May 2004
Programs: SPG PLAT/Delta PM/Marriot Gold
Posts: 230
After 3 Stellar stays at the Westin Excelsior, I gave the Grand a try. Big Mistake. I will not go into all the particulars but the one thing I will comment on is they are VERY stingy when it comes to upgrades.. The hotel had every room category available when I checked in.. confirmed this online/and called SPG, yet I only got the standard award room I booked.. I have been an SPG Platinum member since the inception of the program, and do not feel it was worth all the points it requires to stay there. JMO!
Aug 22, 2013, 2:28 pm
#144
Join Date: May 2004
Programs: SPG PLAT/Delta PM/Marriot Gold
Posts: 230
Still would NOT return...
Sep 26, 2013, 7:04 am
#145
Join Date: Mar 2007
Location: GA
Programs: SPG Gold
Posts: 186
we got a very nice treatment (Gold)... I am not positive if we got the upgraded room, but the room was excellent... big, renovated, huge bath, etc.
We got 3 'gifts' - welcome fruit basket, a bottle of prosecco, and a bottle of chianti.
(we were celebrting anniversary, so maybe gifts were part of it, but I didnt expect 3 different ones
)
Location was fine, walkable to many places, close to Metro, Termini, and some buses.
We got 3 'gifts' - welcome fruit basket, a bottle of prosecco, and a bottle of chianti.
(we were celebrting anniversary, so maybe gifts were part of it, but I didnt expect 3 different ones
)Location was fine, walkable to many places, close to Metro, Termini, and some buses.
Oct 29, 2013, 6:11 pm
#146
FlyerTalk Evangelist
Join Date: Nov 2002
Location: BOS, MHT
Programs: AA ltg, B6, DL, UA, AS, SPG/Marriott Plt, HH, Hyatt
Posts: 10,052
We are reserved for next july 9-11 at both hotels and cant decide which.
We usually do this when all of us travel:
Mom and one kiddo in one bed
Dad and one kiddo in the other.
Or, as will be the case in westin or regis, as confirmed by both hotels already by email:
One king w one parent and the two kiddos
A free roll away with the other parent.
Fine for us as they are going to be 6&8 and we are only in the room to sleep/rest/shower and get ready for the visit.
Westin seems nice as it has a pool
But regis appears closer to all the things
And regis looks like a cool place for little kids what love castles and stuff
Both are same 20k pts a night and we are gold--for now
We expect little but hope its nice
We wish there were free brekky but thats probably not doable so we will find options in Rome.
Which one is easier to get to and from FCO and who knows what options there are the best options for that?
Thanks!!
mm
We usually do this when all of us travel:
Mom and one kiddo in one bed
Dad and one kiddo in the other.
Or, as will be the case in westin or regis, as confirmed by both hotels already by email:
One king w one parent and the two kiddos
A free roll away with the other parent.
Fine for us as they are going to be 6&8 and we are only in the room to sleep/rest/shower and get ready for the visit.
Westin seems nice as it has a pool
But regis appears closer to all the things
And regis looks like a cool place for little kids what love castles and stuff
Both are same 20k pts a night and we are gold--for now
We expect little but hope its nice
We wish there were free brekky but thats probably not doable so we will find options in Rome.
Which one is easier to get to and from FCO and who knows what options there are the best options for that?
Thanks!!
mm
Dec 13, 2013, 10:53 am
#147
Join Date: May 2002
Location: St Louis, MO
Programs: AA L.T. PLT
Posts: 3,327
After 3 Stellar stays at the Westin Excelsior, I gave the Grand a try. Big Mistake. I will not go into all the particulars but the one thing I will comment on is they are VERY stingy when it comes to upgrades.. The hotel had every room category available when I checked in.. confirmed this online/and called SPG, yet I only got the standard award room I booked.. I have been an SPG Platinum member since the inception of the program, and do not feel it was worth all the points it requires to stay there. JMO!
Trying to decide between the Westin and the St Regis. Both will cost me 25,000. 1 or 2 night stay in Rome before we head home.
Suggestions?
Thanks!
Dec 16, 2013, 8:32 pm
#148
Join Date: Feb 2005
Location: YYZ/NYC/LHR/MEL
Programs: Marriott -Lifetime Platinum. A3 Gold (ex-Aeroplan-E50), Skymiles Gold, Hertz Gold, HH Gold
Posts: 309
I've stayed at both and imho its not even close - the Westin is superior in every way. Location, room size, generosity with the upgrades and outstanding service.
Jan 10, 2014, 10:27 am
#149
Join Date: Apr 2009
Location: SFO
Posts: 225
Is the consensus still that the Westin is superior to the St. Regis? I am Gold and won't be expecting any upgrades or amenities, but would like a more spacious room, as we have 3 adults. Location is important too.
Westin or St. Regis?
Thanks!
Westin or St. Regis?
Thanks!
Jan 16, 2014, 5:14 pm
#150
Join Date: Jul 2003
Location: West Palm Beach FL, USA
Programs: Delta Platinum Medallion, Hyatt GLobalist
Posts: 138
Slightly off topic, but was wondering if anyone can offer an opinion of the St Regis Rome vs the Waldorf Astoria Cavalieri? I'm booked this June at the St Regis via Chase Luxury Hotels (very similar to Amex FHR ie breakfast incl for 2, one category upgrade etc). I can get the same amenities at the Waldorf for about $100 less per night but am partial to the St Regis given my prior experience at other St Regis locations.
Thanks!
Thanks!