Ritz-Carlton Cancun (Mexico) [Master Thread]
Aug 1, 2022, 10:38 am
#63
Join Date: Jan 2014
Posts: 687
very much a rumor and was posted in the FB Ambassador group. I would mentally prepare yourself to be moved, maybe the StR Rivera Maya will be open by the time of your trip and you can asked to be moved there. I have to imagine that property and location will be 10x better than the Ritz.
Aug 4, 2022, 12:15 pm
#64
Join Date: Feb 2006
Location: Cockeysville, MD
Programs: Marriott Rewards Lifetime Titanium, Amex Plat, Hertz Gold 5*, National Exec, AA Plat
Posts: 9,468
On Bonvoy FB page today--and I tried to make a booking in Dec/Jan. Unable.
Thanks to this group, I contacted Bonvoy today and confirmed that the Ritz Carlton Cancun has been sold to another hotel chain (they wouldn't tell me), and they are no longer accepting new reservations under bonvoy. My points reservation in November would not have been honored, although they said they would honor the reservation itself in cash (not quoted). The front desk of the hotel was confused why I hadn't been contacted yet.
I backed out of the RC reservation and switched to the JW.
Thanks to everyone here, for all your posts. They all help!
Thanks to this group, I contacted Bonvoy today and confirmed that the Ritz Carlton Cancun has been sold to another hotel chain (they wouldn't tell me), and they are no longer accepting new reservations under bonvoy. My points reservation in November would not have been honored, although they said they would honor the reservation itself in cash (not quoted). The front desk of the hotel was confused why I hadn't been contacted yet.
I backed out of the RC reservation and switched to the JW.
Thanks to everyone here, for all your posts. They all help!
Aug 4, 2022, 2:08 pm
#65
Join Date: Feb 2012
Posts: 371
Personally, I won't return to CUN - based on recent events including this one which we got caught up in
Chaos Erupts In Cancun Airport Amidst Reports Of Gunshots (msn.com)
Chaos Erupts In Cancun Airport Amidst Reports Of Gunshots (msn.com)
Aug 4, 2022, 3:51 pm
#66
Join Date: Mar 2019
Programs: AC 35K, Marriott Titanium/LT Gold, GHA Titanium, HH Gold, Centara Platinum
Posts: 496
"We can confirm that The Ritz-Carlton, Cancun will cease operating under The Ritz-Carlton brand flag as of August 31st, 2022. The owner company and Marriott International continue to discuss next steps"
- Taken from below
https://loyaltylobby.com/2022/08/04/...=MilesFeed.com
Aug 10, 2022, 11:22 am
#67
Join Date: Jan 2015
Location: Kuwait (KW)
Programs: Qatar Airways, Hyatt, Hilton, Marriott, IHG
Posts: 2,716
This hotel is joining Kempinski from September 1st, representing an expansion of the brand in North America. It will operate as Grand Hotel Cancun - Managed by Kempinski while it undergoes a series of upgrades before a full rebranding as Kempinski Hotel Cancun by the end of 2022.
khabah
khabah
Aug 10, 2022, 2:04 pm
#68
Join Date: Jul 2003
Location: CT/ Germany - Ich spreche deutsch
Programs: UA 1K, Bonvoy LTTE, HH Dia, HY Expl
Posts: 4,657
This hotel is joining Kempinski from September 1st, representing an expansion of the brand in North America. It will operate as Grand Hotel Cancun - Managed by Kempinski while it undergoes a series of upgrades before a full rebranding as Kempinski Hotel Cancun by the end of 2022.
khabah
khabah