Do Marriott points expire?
#16
FlyerTalk Evangelist



Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,314
I emailed the question to Marriott, as I have had no activity in my Marriott account since 8/02 (though for some reason, unbeknownst to me, I'm silver).
This was their reply:
So the email says a stay is required every 24 months. Wow. If that's true, I'd better either stay or redeem my points pretty quickly.
Anyone have better info?
This was their reply:
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Thank you for contacting Marriott Rewards.
Marriott Rewards points may expire if you do not make a Marriott Hotel
stay every 24 months. As long as you make a paid stay at a Marriott
hotel every 24 months, your account and points remain active.
We are always happy to assist you with you Marriott Rewards account.</font>
Marriott Rewards points may expire if you do not make a Marriott Hotel
stay every 24 months. As long as you make a paid stay at a Marriott
hotel every 24 months, your account and points remain active.
We are always happy to assist you with you Marriott Rewards account.</font>
Anyone have better info?
#17
FlyerTalk Evangelist




Join Date: May 2002
Location: Pittsburgh
Programs: MR LT Titanium, AA LT PLT, UA SLV, Avis PreferredPlus, HH Gold, Hertz PC, National Executive, etc.
Posts: 31,677
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by gleff:
This was their reply: Thank you for contacting Marriott Rewards.
Marriott Rewards points may expire if you do not make a Marriott Hotel
stay every 24 months. As long as you make a paid stay at a Marriott
hotel every 24 months, your account and points remain active.
We are always happy to assist you with you Marriott Rewards account.
So the email says a stay is required every 24 months. Wow. If that's true, I'd better either stay or redeem my points pretty quickly.
Anyone have better info?</font>
This was their reply: Thank you for contacting Marriott Rewards.
Marriott Rewards points may expire if you do not make a Marriott Hotel
stay every 24 months. As long as you make a paid stay at a Marriott
hotel every 24 months, your account and points remain active.
We are always happy to assist you with you Marriott Rewards account.
So the email says a stay is required every 24 months. Wow. If that's true, I'd better either stay or redeem my points pretty quickly.
Anyone have better info?</font>
Spend the $59 and check in to the TownePlace Suites in Falls Church tonight - you don't even have to stay there. I'd say that's worth protecting 250K points.
[This message has been edited by CPRich (edited Dec 29, 2003).]
#18
FlyerTalk Evangelist



Join Date: Apr 2001
Location: DCA
Programs: AMC MovieWatcher, Giant BonusCard, Petco PALS Card, Silver Diner Blue Plate Club
Posts: 22,314
Oh, I don't have 250k points. (That was a different poster.) Never done much with Marriott. Just have a small stray balance.
Seemed interesting that Marriott said that I *may* lose the points, so I was curious what really happens *in practice* (which is often different)
Also, Marriott referred to a STAY rather than just account activity -- but others have suggested that it doesn't need to be a stay, so I was wondering if PRACTICE again diverges from the official word.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by CPRich:
I would be seriously surprised if someone had better info that an answer directly from Marriott.</font>
I would be seriously surprised if someone had better info that an answer directly from Marriott.</font>
Also, Marriott referred to a STAY rather than just account activity -- but others have suggested that it doesn't need to be a stay, so I was wondering if PRACTICE again diverges from the official word.
#19
Join Date: Oct 2001
Location: Out West, USA
Posts: 30
[
Seemed interesting that Marriott said that I *may* lose the points, so I was curious what really happens *in practice* (which is often different)
Also, Marriott referred to a STAY rather than just account activity -- but others have suggested that it doesn't need to be a stay, so I was wondering if PRACTICE again diverges from the official word.[/B][/QUOTE]
Per the Terms and conditions, the verbiage is the account may be closed if there is no points "accrued" during a 24-month period. So Visa card activity, if you have one, or even a minimal transfer of Amex points would satisfy that condition.
However, in my observation, the phrase "may be closed" is in fact very relevant, as I have seen many accounts with no activity whatsoever for much more than 2 years still alive and kicking.
And yes, that comes from your friendly neighborhood and soon to be more active in-the-MR-office lurker. More to come later.
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by CPRich:
I would be seriously surprised if someone had better info that an answer directly from Marriott.</font>
I would be seriously surprised if someone had better info that an answer directly from Marriott.</font>
Also, Marriott referred to a STAY rather than just account activity -- but others have suggested that it doesn't need to be a stay, so I was wondering if PRACTICE again diverges from the official word.[/B][/QUOTE]
Per the Terms and conditions, the verbiage is the account may be closed if there is no points "accrued" during a 24-month period. So Visa card activity, if you have one, or even a minimal transfer of Amex points would satisfy that condition.
However, in my observation, the phrase "may be closed" is in fact very relevant, as I have seen many accounts with no activity whatsoever for much more than 2 years still alive and kicking.
And yes, that comes from your friendly neighborhood and soon to be more active in-the-MR-office lurker. More to come later.
#20
Join Date: Jan 2004
Location: Redmond, WA, USA
Posts: 1
I have not used the Marriott Rewards program in at least 3 years and just made a reservation for Kauai for next November with no problem.
#21


Join Date: Jan 2004
Location: NYC
Programs: UA *G; Delta Diamond; AA EXP; Marriott LT Plat; Hyatt Globalist
Posts: 491
Do Marriott Points expire due to inactivity?
I tried to find this in the T&C's of the Marriott Rewards program, but could not find this information. Do Marriott Reward points expire due to inactivity? If so, how many months/years?
#22


Join Date: Feb 2004
Location: Perth, WA, Australia
Programs: QF Gold, VA Plat, IHG Plat Amb, LCAH Gold, Hilton Diamond
Posts: 3,934
I am only aware of the clause that closes the account after two years of inactivity.
#23
Join Date: Jan 2002
Location: Seattle, WA
Programs: AS MVPG, Hyatt Discoverist, Hilton Gold
Posts: 3,399
Here's from the T&Cs....
An account may be closed at Marriott's discretion if no points are accrued during a 24-month period. All points in the account will be forfeited at that time.
I'm guessing that if you have the Marriott Rewards Visa card and had credit card activity but no stays, it would keep your account in the active status mode.
An account may be closed at Marriott's discretion if no points are accrued during a 24-month period. All points in the account will be forfeited at that time.
I'm guessing that if you have the Marriott Rewards Visa card and had credit card activity but no stays, it would keep your account in the active status mode.
#24




Join Date: Aug 2001
Location: BOS
Posts: 827
Is Mypoints an activity to prevent expiration?
I have not been at a Marriott property in awhile. I believe that one must have activity in their account every two years or the accumulated points will expire. Looking ahead I would like to do the Mypoints conversion to Marriott. Would this Mypoint conversion count as an activity to keep my account open another two years?
Thanks-Michael
Thanks-Michael
#25
Original Member
Join Date: May 1998
Location: San Antonio, Texas
Programs: AA- Lifetime Platinum; Marriott - Lifetime Platinum: Starwood - Gold; IHG - Platinum
Posts: 2,201
I think mypoints would qualify. I called MR CS to ask about a second accnt in our family that we never use. They suggested keeping it alive by doing an award booking and then canceling. The agent did it for me all in the same call. I trust she gave good advice.
#26
Join Date: Dec 2003
Location: Pasadena,Ca.,US.
Programs: AA, Delta, United, SPG plat, Hyatt dia
Posts: 7,140
I am trying to get enough mypoints for a 3,ooo point MR cert.It is taking a lonnnnnnng time!
Be aware that(and this is going by what they say on the mypoints site)that you will get a cert for the points-you then have to send it to Marriott for them to post onto your account.Sure seems like a lot of work-and a lot of chances for something to screw-up.
After I do this I am through with the mypoints scheme forever.
Be aware that(and this is going by what they say on the mypoints site)that you will get a cert for the points-you then have to send it to Marriott for them to post onto your account.Sure seems like a lot of work-and a lot of chances for something to screw-up.
After I do this I am through with the mypoints scheme forever.
#27




Join Date: Dec 2004
Location: PHL
Programs: Marriott LTT, Amtrak Select, Hertz 5*, AA Gold, IHG Plat, National Exec
Posts: 1,314
Originally Posted by bigguyinpasadena
I am trying to get enough mypoints for a 3,ooo point MR cert.It is taking a lonnnnnnng time!
Be aware that(and this is going by what they say on the mypoints site)that you will get a cert for the points-you then have to send it to Marriott for them to post onto your account.Sure seems like a lot of work-and a lot of chances for something to screw-up.
After I do this I am through with the mypoints scheme forever.
Be aware that(and this is going by what they say on the mypoints site)that you will get a cert for the points-you then have to send it to Marriott for them to post onto your account.Sure seems like a lot of work-and a lot of chances for something to screw-up.
After I do this I am through with the mypoints scheme forever.
#28
Join Date: Jun 2003
Posts: 145
Originally Posted by bigguyinpasadena
After I do this I am through with the mypoints scheme forever.
#29



Join Date: Mar 2004
Location: London
Posts: 2,102
Do MR points expire?
I just had some Sofitel points expire which made me wonder whether my Marriott Rewards points would expire after some time. Does anyone have the answer?
#30

Join Date: Jul 1999
Location: Land of 10,000 Upgrades
Posts: 9,459
Amazingly, you can find the answer at marriott.com:
http://marriott.com/rewards/terms/default.mi
See #7.
http://marriott.com/rewards/terms/default.mi
See #7.

