![]() |
Originally Posted by tinystarr
(Post 21278874)
I have not been able to contact customer service so far. Wait time to talk to a representative is 30 mins and being at work, I can't do that.
Cheers. |
Originally Posted by tinystarr
(Post 21278874)
I have not been able to contact customer service so far. Wait time to talk to a representative is 30 mins and being at work, I can't do that.
|
Email sent to Customer Support
Originally Posted by Twickenham
(Post 21279660)
Send an e-mail thru the form on their website. They usually answer within 24 hours.
|
So far NO Reply from Marriott Rewards!!!
|
Twickenham said they usually get back within 24 hours, not a guarantee they'll get back within 24 hours. MRCS is closed on the weekends so the earliest you'll hear back is Monday.
Since your points aren't due to expire (and they won't) for another month, I wouldn't worry. FWIW - my guess is MRCS will just quote the T&Cs. Again, if you're that concerned, spend the $12.50, get the 1,000 points (which adds to your balance), and move on. I do know from experience that the points show up very quickly in your account when purchased. Cheers. |
I didnt think their points expired. If i was in your shoes i would just apply for Marriott Rewards CC. That will solve the problem.
|
Originally Posted by sanfran8080
(Post 21290255)
I didnt think their points expired. If i was in your shoes i would just apply for Marriott Rewards CC. That will solve the problem.
Honestly, I've stayed a few times at Marriott here and there over the past 20 years and have certainly had more than a 2 year gap in stays. My points have never expired. |
Points expiring
Hi all
I have 3,236 points that are expiring in the next 2 months. Do you think I can use them to redeem for any night stays? If not, what is the best usage of these points from a transfer perspective? thanks Parag |
Points expiring
not enough for a free night :-)
|
While Marriott technically has a policy that points expire, from what they've said they don't enforce it. Having said that, you just need some activity in your account. You can buy 1,000 points for $12.50 on the Marriott website to keep the account alive.
Cheers. |
Originally Posted by paragbmehta
(Post 22347087)
I have 3,236 points
|
i have hundreds of thousands of points that i've been hoarding for a rainy day.. i know that they beome "devalued" as time goes on-- but how can i find out if/when they expire? Is there a place on the Marriott website that shows this?
|
Originally Posted by GoSaints
(Post 22349800)
i have hundreds of thousands of points that i've been hoarding for a rainy day.. i know that they beome "devalued" as time goes on-- but how can i find out if/when they expire? Is there a place on the Marriott website that shows this?
However, if you're worried about them & haven't stayed at a Marriott brand in a year, you can spend $12.50 to buy 1,000 points, stay at an inexpensive property, or buy something cheap through the Marriott mall. Cheers. |
Originally Posted by SkiAdcock
(Post 22353519)
Technically they expire after 12 months of no activity. However, Marriott has stated in the past they don't really enforce it.
However, if you're worried about them & haven't stayed at a Marriott brand in a year, you can spend $12.50 to buy 1,000 points, stay at an inexpensive property, or buy something cheap through the Marriott mall. Cheers. So if it isn't too much hassle, I'd suggest trying to get some type of activity on your account at least once a year (just to play it safe.) Also, if you don't have one of the Marriott CC's, those can be a very easy way to keep your account active (and get some nice bonus points in the process.) |
thanks guys.... I think it makes sense to make some quick purchase of points and save them :)
|
| All times are GMT -6. The time now is 8:03 pm. |
This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2026 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.