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FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Marriott | Marriott Bonvoy (https://www.flyertalk.com/forum/marriott-marriott-bonvoy-766/)
-   -   Annual fee retention bonus for Starwood Amex Card (Pre-May, 2019) (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1214916-annual-fee-retention-bonus-starwood-amex-card-pre-may-2019-a.html)

briansee Oct 1, 2014 5:40 pm
Offered 3k points on personal card after annual fee was charged. 23k spent last year.

Chantier Oct 1, 2014 10:00 pm
Offered 1000 points immediately and 500 after $1k spend in 3 months. Decided to take it. First annual fee, ~$8k spend last year.

jibi Oct 1, 2014 10:33 pm
Originally Posted by Eujeanie (Post 23604479)
Not sure what "asked about what AF was for" means? It's the annual fee you agreed to start paying with the second year when you signed up for the card. What am I missing? Not to say that I, too, will not be trying to get it waived/extra miles when mine comes due, but I think I'll keep the card even if I get nothing - as someone pointed out, I, too, have used so many of the Amex Bonus offers that I feel it's already been paid for.
I think they were simply asking the CSR what was included in the $65 annual fee. He/she didn't have to ask, of course, as they should have flooded him/her with that information regardless of any questions asked. The most valuable thing to me is the nights/stay credits ... definitely worth $65 each card annually (although getting a 7,000 point bonus here and there isn't a bad thing, either).

Filler03 Oct 2, 2014 2:16 pm
Data point: Amex SPG business...offered $50 statement credit to keep account open. Spend was less than $6k

GH83 Oct 2, 2014 5:30 pm
Offered 1000 points + 500 after $1000 spend in 60 days. 12k spend last year. Took it.

DnvTrvlr Oct 2, 2014 8:08 pm
Offered 3K points or $25 statement credit. Was hoping to get the 7K point offer some have mentioned recently. Around $10,000 spend last 12 months. HU will CA tomorrow.

Update: tried a second time, got the same offer. Rep claimed if he could offer more he would have led with that offer. Cancelled card.

trouble747 Oct 3, 2014 8:09 am
Is there a general discussion thread for this card?

*edit*

My search was failing for some reason. It's here for anyone wondering: http://www.flyertalk.com/forum/starw...er-thread.html

Namaste1 Oct 3, 2014 9:38 am
Tried chat first and was shut down. Five days later, called the retention line and was immediately offered 7000 points. I took it and did the happy dance :D Spend was $40k+

travelallot Oct 4, 2014 10:52 am
1000 points and additional 500 after $1k spend in 60 days. 4k spend YTD

beachfan Oct 4, 2014 11:13 am
$0 spend, 0 retention offer on business card, tried twice. Both reps said no bonus points on business card.

Kept it just for the stay credit towards my SPG status. If I would Small Business Saturday, I can get the fee back.

beltway Oct 4, 2014 2:26 pm
Just called to cancel business card. CSR asked a lot of questions about expected future spend. (Spend over first year of card was mostly the $5K needed to earn the signup bonus plus perhaps $500-1000 more.) CSR offered a $100 credit to stay on, which I accepted.

mahasamatman Oct 4, 2014 11:19 pm
Originally Posted by beachfan (Post 23625962)
$0 spend, 0 retention offer on business card, tried twice. Both reps said no bonus points on business card.
More likely it's no bonus points for customers who don't contribute to their bottom line (which makes total sense). As you can see above, many people have gotten offers on business cards that are actually used.

yoshapman Oct 4, 2014 11:52 pm
When they give you points, does anyone know how long they usually take to post?

missxmelon Oct 5, 2014 10:00 am
Originally Posted by yoshapman (Post 23628105)
When they give you points, does anyone know how long they usually take to post?
Mine posted in a couple of days, but the rep will tell you it could take several weeks.

jdhnyc Oct 5, 2014 10:14 am
Originally Posted by missxmelon (Post 23629336)
Mine posted in a couple of days, but the rep will tell you it could take several weeks.
My rep told me 24-48 hours. When that didn't happen, another rep told me 24-48 hours from the second request. Now that didn't happen either. Good thing I don't need them for a few months!


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