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-   -   Annual fee retention bonus for Starwood Amex Card (Pre-May, 2019) (https://www.flyertalk.com/forum/marriott-marriott-bonvoy/1214916-annual-fee-retention-bonus-starwood-amex-card-pre-may-2019-a.html)

Superorb Sep 11, 2014 10:40 am

For the Biz SPG card, when can you churn it? Is it 12 months after you close the card or 12 months after you were approved for the card?

woow14610 Sep 11, 2014 11:24 am


Originally Posted by JBauer (Post 23434296)
Have had an account for 11 years. Spend $40k+

Did online chat. They refused. Said I wasn't due anything. Contacted manager. Said nothing. Called and offered 7k spg points. I didn't even threaten to cancel. Don't like doing that.

Just for my understanding. Once you have a card for this long you cancelling account effect your credit history more. So isn't it your best interest to keep this card?

raygromer Sep 11, 2014 12:19 pm

Called to today to cancel my personal SPG AMEX card. Very little spend in the last year, no credit or points offered, so I canceled.

DC777Fan Sep 11, 2014 12:23 pm


Originally Posted by woow14610 (Post 23510850)
Just for my understanding. Once you have a card for this long you cancelling account effect your credit history more. So isn't it your best interest to keep this card?

The account stays on your credit report long after being cancelled (5-7 years). Once it falls off in several years, the effect COULD be to lower your average age of accounts, but that, of course, depends a lot upon what that age is, other cards you have, and what you do in the mean time. If you have 10 cards, each has been open for 30 years, and you close one, in 7 years (avg = 30), now you've got 9 cards each of which have been open 37 years (avg = 37), so your AAoA is higher. If you open 10 new cards in the mean time, it'll be lower.

missxmelon Sep 11, 2014 12:30 pm


Originally Posted by woow14610 (Post 23510850)
Just for my understanding. Once you have a card for this long you cancelling account effect your credit history more. So isn't it your best interest to keep this card?

In his post, JBauer said he wasn't planning on cancelling though. He merely asked for a nice gesture to compensate for the fee.

woow14610 Sep 11, 2014 1:52 pm


Originally Posted by DC777Fan (Post 23511162)
The account stays on your credit report long after being cancelled (5-7 years). Once it falls off in several years, the effect COULD be to lower your average age of accounts, but that, of course, depends a lot upon what that age is, other cards you have, and what you do in the mean time. If you have 10 cards, each has been open for 30 years, and you close one, in 7 years (avg = 30), now you've got 9 cards each of which have been open 37 years (avg = 37), so your AAoA is higher. If you open 10 new cards in the mean time, it'll be lower.

why do everyone advice not to close your oldest card?

woow14610 Sep 11, 2014 2:05 pm

I called to see if there are retention offers. I called and mentioned anual charge is there if they could do anything about it. The agent said nothing but could check for other cards. I said not interested and she was ready to cancel. Aren't they suppose to transfer to retention? I did lot of purchases using this card and not only MS

roki Sep 11, 2014 2:05 pm

12-month spend from 9/1/13 to 9/1/14 was just shy of $6K. It's hard for me to want to keep this card for the fee, since I rarely stay at Starwood properties. However:

Your savings on this Card are $240.00
Your savings on this Card are $135.00

Is on my and my AU's card. I don't really want to cancel. AF just posted, so I guess I'll give them a ring!

DC777Fan Sep 11, 2014 2:14 pm


Originally Posted by woow14610 (Post 23511640)
why do everyone advice not to close your oldest card?

Because it is, by definition, always going to be pulling your AAoA upward. However, if you're 60 years old and you have 4 accounts each 30 years old, closing the one that's 36 years old isn't going to make a huge impact. OTOH if you're 24 and you've had 1 card since you were 18 and 2 cards since you were 23, then closing the oldest one will have a significant impact on your AAoA when it falls off.

kxc262 Sep 11, 2014 5:04 pm

Personal card. Annual fee coming up soon. This would be year 2
Offered 7k points. About 32k spending

tialfred Sep 11, 2014 8:56 pm

Personal SPG
 
Personal SPG, Called around 4 times and was offered only 1500 SPG points for $1000 spend in 60 days. Since it is my first year took it. Will apply for Business SPG and cancel personal card later next year.

woow14610 Sep 12, 2014 8:22 am

I added wiki post with 1-800-452-3945 retention #. Called 3 agents in normal customer service and they were ready to cancel. Called the retention line was offered 3K with no spending to keep the card.

Is the SPG personal card churnable?

controller1 Sep 12, 2014 10:05 am


Originally Posted by woow14610 (Post 23515289)
. . .

Is the SPG personal card churnable?

No.

blakemsf Sep 12, 2014 10:37 am

Called retention number in Wiki area, offered the 1000 points plus 500 upon $1000 spend in 60 days offer. Have had about $10,000 worth of spend year to date.

roki Sep 12, 2014 11:40 am


Originally Posted by roki (Post 23511714)
12-month spend from 9/1/13 to 9/1/14 was just shy of $6K. It's hard for me to want to keep this card for the fee, since I rarely stay at Starwood properties. However:

Your savings on this Card are $240.00
Your savings on this Card are $135.00

Is on my and my AU's card. I don't really want to cancel. AF just posted, so I guess I'll give them a ring!

Called retention, spoke to a very nice rep but no offer. Cited specifically spending under $6K for the last year and said that very often they have incentive offers to hold the card, and if there were any on my account he would have been glad to offer them. He recommended setting up utilities, groceries, gas, etc on the card, so they definitely want to see cross-categorical charges. He said it's fairly likely if I used my card for more types of charges, next year there would be an offer.

I didn't close it, since the statement credits more than pay for the card.


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