Sep 12, 2014, 8:20 am
Last edit by: MDtR-Chicago
Direct Retention number is following.... 1-800-452-3945 (better success in getting a bonus points)
SPG Personal
---------------
9/12 - 3K points offered with no spending-rubu
9/14 - 7k points $110k annual spend
10/3/14 - 7k points $40k spend
10/6 - $50 statement credit (had $27k of YTD spend)
10/8/14 - 3K points or $25 with very little spend. Took points.
10/27/14 no offer except to close.
10/28/14 - 3K points to keep open ($24k spend)
1/15 - 7k points. This in addition to the 7k points I recived in Aug, so 14k points within 5months. Just asked.
1/27/15 - 7k points or $50 statement credit (~$30k spend)
2/8/15 - 7k points or $50 statement credit
2/10/15- 1k points + 500 if I charge $1000 in next month. Canceled.
2/11/15 - 7k points (~$60k spend)
2/15/15 - 3k points ($20k spend)
2/23/15 - 1K points + 500 if I charge $1000 in next month
2/24/15 - 7k points or $50 statement credit (~$90k spend)
3/6/15 - 3k points
3/12/15 - 3k points...yawn. Might cancel
3/16/15- 7k points or $100 statement credit (over $300K spend)
4/3/15 - 1.5k points or $50 statement credit (less than $2k spent YTD)
5/1/15 - no offer
5/2/15 - $100 statement credit or 7K points. ~50K spend.
5/4/15 - 3k points (>100k spend)
5/5/15 - $50 or 100 points with 1K points w/ $1K spend... lol no thx ($65K spent last year)
5/11/15 - $50 or 500 points + 1K points w/ $1K spend (~$90k spend)
5/26/15 - $50 or 500 points + 1K points w/ $1K spend in 90 days (~$30k spend)
5/30/15 - $100 statement credit or 7K points. ~10K spend. Took $100.
6/16/15 - Nada. Was told that an offer is only given every other year. I got 7K last year. (~40k spend)
7/8/15 - $10+K spend last year, offers $25 credit or 500 points + 1K points w/ $1k spend. Will HUCA.
7/13/15 - $9K spend in 1st year; offered and took 7K points, still at $65 AF for the year ahead.
8/20/15 - Offered 10K points or $100...chose the points. 250K annual spend.
9/3/15- Offered 7K points or $50 credit, accepted credit, 30K annual spend
9/26/15 - Offered 10K points took it; 3rd year card member; ~40K spend, 3K retention offers previous years
10/17/15 - Offered 10k points or $100. Chose the points. ~30-40k spend. Have had the card for 3 yrs, first time asking for retention. 15yr amex customer.
1/10/16 - Offered 500 points for $1k spend or $25 credit. Took $25 credit. 12 year amex customer, 1st year of SPG card.
2/1/16 - Offered 10k points to keep the card open, no minimum spending requirements ^ $11000 YTD spending in 2015. Accepted 7k points for retention in Oct 2014.
2/18/16 Offered 10k points to keep the card open, no minimum spending requirements. $100k spending in 2015
3/22/16 - Offered $25. $5k spend last year. Did not accept.
4/3/16 - Offered $25 or 7K points. $25K spend last year. Took points. Same as last year as well
5/25/16 - Offered $25 without any spend, or 1.5k points after $1k spend. Took the $25. About $13k of spend in the last year, but only $900 2016 year to date.
6/14 - offered 500 points now and another 1000 after $1k spend. Took the offer. $5k spend last year.
6/14/2016 - Offered $25 or 500 SPG points. Asked for Supervisor - Increased offer to $25 plus 3,000 SPG points with no addl. spend.
6/22/16 - Offered $25 or 1500 points (500 immediate + 1000 additional after spending $1K on the card). Didn't want to deal with supervisor so just took the $25. ~$20K spend on the card in 2015
7/4/16 - Called in January and offered nothing. Called again in July offered 7,000 SPG points on $125k spend
7/7/16- Offered $100 or 10000 points on 140K spend. Took the points.
7/13/16 - Offered $50 or 7,000 SPG points, took the points.
8/3/16 - Offered $50 or 7,000 SPG points on 50K spend, took the points.
8/14/16 - nothing on first call; second call offered 2000 SPG points.
8/16/16 - Offered $50 or 7,000 SPG points, $48K spend, took the points.
8/17/2016- 15 yr customer with typical balances ranging from 20-30K, this year about 7K to date. "Nothing to offer you on yr account" Cancelled
8/25/2016 - No offer. Had card for one year, $3.5k spend.
8/29/16 - 3rd year of the card. $25 credit or 500 Starpoints now and 1000 points after $1k spend in 90 days. Took the points offer and kept the card.
9/7/16 - since 2006, $30-40K spend. $95 annual fee. Offered $100 credit. Took it.
10/17/16 - Roughly $15K annual spend for several years. $95 annual fee. Offered $50 credit or 7K SPG points. Took the points.
10/14/16 - $50k annual spend. $95 fee, offered $100 or 7K SPG points. Took the points
10/27/16 - $10K annual spend. With much difficulty, was eventually offered 1500 pts for spending $1000 in 3 mths. (Had been offered 1000 pts by the Indian call centre a few weeks ago which I was dissatisfied with.)
11/03/16 - $200k spend (MS) - $95 fee. Originally offered $50 but didn't jump on it. Offered $100. Took the money.
12/10/16 - third time calling, offered same deal of either 25 towards fee or 1500 SPG points - 500 now, 1k after spending 1k in 3 months. Took the points option. 20k spend YTD, had retention offer 2 years ago
12/23/2016: ~2.5k spend YTD (mostly AMEX Offers). Offers were $25 or 500 pts now and 1k pts after $1k spend in 3 months. The AF was charged several months ago.
1/22/17- $15K spend. Called retention and offered either $80 statement credit or 7,000 SPG points. Took 2nd option. Amex member since 2012.
4/22/17 - ~60K spend. $100 statement credit or 10K SPG points. Took the points.
4/23/2017 - 10K spend. Called the retention number and they offered 100 or 10K. I took 10K and many thx to all of u here!
5/3/2017 - 53k spend. Offered 10K points and took it
5/11/17 - $100 statement credit or 10k points. Took the points.
5/18/2017 ~30000 spend, offered 100 statement credit or 10000 points
5/18/17 - Nada, $0, zilch for an offer. ~$4k spend in past year and first anniversary.
5/22/17 - ~30k Spend. Offered $100 Statement Credit or 10k Points. Took the Points
6/08/2017 - $15k spend annually and was offered either $100 statement credit or 10k points. Took the points
6/13/2017 - Had card for 14 years. Low spend due to using Chase Reserve. No offers told me pay or cancel. No product change available. UPDATE: Called for past 2 days. Nada. Cancelled. bye bye AmEx, Hello CSR.
6/30/2017 - First anniversary, little spend on the card but a significant portfolio of Amex cards. 10k points.
7/14/17 - spent 20k, got 7k points with $1500 spend in 3 months required. Accepted. Last year got nada but had spent very little.
7/21/17 - Spouse's card; <$3,000 spend in 3rd year; she called in to cancel, they offered $100 credit (no strings); she is keeping the card
8/24/17 - Little spend, usually on Amex offers only. Most spend goes to Biz version. No offers available. Kept the card since I make up for the AF on Amex offers.
9/16/2017 - $20K per year; $50 credit or 10,000 points for $2K spend in 3 months - took latter
9/16/2017 - $6k/yr. 7 yrs holding card. $100 credit no strings. Accepted. Calendar reminder set to cancel next year.
9/18/2017 30 year Amex history, $34K spend, offered and took $95 credit
10/1/2017 13 years with this card, min annual spend for last 2 years, no offer so moved cl to DL Plat AMEX and closed SPG.
10/3/2017 12 year amex history, probably 6 with SPG card, $15-20K annual spend. Annual fee hit account back in June but forgot to call until today. Offered 7K bonus points for $1000 in spend over 90 days. Accepted
10/10/2017 Offered 10K SPG points for $3k spend over 3 months. Offer accepted!
10/13/2017 Offered 10K SPG points for $3k spend over 3 months. Original offer by SPG and Accepted. Took me less than 5 minutes.
10/26/17 Offered $100 credit for $2500 spend in next three months and declined! Fee isn't until early January so didn't have much leverage. Said if you offer me a point deal I'd commit to the spend, but no dice. Will call back when annual fee hits.
12/22/17 30-year member. $10k spend. Offered $100 credit for $2k spend in 3 months or 10k SPG points for $3k spend in 3 months.
1/17/18: Personal Card. Offered 7000 SPG points for $1,500 spend in 3 months. Took offer.
SPG Personal
---------------
9/12 - 3K points offered with no spending-rubu
9/14 - 7k points $110k annual spend
10/3/14 - 7k points $40k spend
10/6 - $50 statement credit (had $27k of YTD spend)
10/8/14 - 3K points or $25 with very little spend. Took points.
10/27/14 no offer except to close.
10/28/14 - 3K points to keep open ($24k spend)
1/15 - 7k points. This in addition to the 7k points I recived in Aug, so 14k points within 5months. Just asked.
1/27/15 - 7k points or $50 statement credit (~$30k spend)
2/8/15 - 7k points or $50 statement credit
2/10/15- 1k points + 500 if I charge $1000 in next month. Canceled.
2/11/15 - 7k points (~$60k spend)
2/15/15 - 3k points ($20k spend)
2/23/15 - 1K points + 500 if I charge $1000 in next month
2/24/15 - 7k points or $50 statement credit (~$90k spend)
3/6/15 - 3k points
3/12/15 - 3k points...yawn. Might cancel
3/16/15- 7k points or $100 statement credit (over $300K spend)
4/3/15 - 1.5k points or $50 statement credit (less than $2k spent YTD)
5/1/15 - no offer
5/2/15 - $100 statement credit or 7K points. ~50K spend.
5/4/15 - 3k points (>100k spend)
5/5/15 - $50 or 100 points with 1K points w/ $1K spend... lol no thx ($65K spent last year)
5/11/15 - $50 or 500 points + 1K points w/ $1K spend (~$90k spend)
5/26/15 - $50 or 500 points + 1K points w/ $1K spend in 90 days (~$30k spend)
5/30/15 - $100 statement credit or 7K points. ~10K spend. Took $100.
6/16/15 - Nada. Was told that an offer is only given every other year. I got 7K last year. (~40k spend)
7/8/15 - $10+K spend last year, offers $25 credit or 500 points + 1K points w/ $1k spend. Will HUCA.
7/13/15 - $9K spend in 1st year; offered and took 7K points, still at $65 AF for the year ahead.
8/20/15 - Offered 10K points or $100...chose the points. 250K annual spend.
9/3/15- Offered 7K points or $50 credit, accepted credit, 30K annual spend
9/26/15 - Offered 10K points took it; 3rd year card member; ~40K spend, 3K retention offers previous years
10/17/15 - Offered 10k points or $100. Chose the points. ~30-40k spend. Have had the card for 3 yrs, first time asking for retention. 15yr amex customer.
1/10/16 - Offered 500 points for $1k spend or $25 credit. Took $25 credit. 12 year amex customer, 1st year of SPG card.
2/1/16 - Offered 10k points to keep the card open, no minimum spending requirements ^ $11000 YTD spending in 2015. Accepted 7k points for retention in Oct 2014.
2/18/16 Offered 10k points to keep the card open, no minimum spending requirements. $100k spending in 2015
3/22/16 - Offered $25. $5k spend last year. Did not accept.
4/3/16 - Offered $25 or 7K points. $25K spend last year. Took points. Same as last year as well
5/25/16 - Offered $25 without any spend, or 1.5k points after $1k spend. Took the $25. About $13k of spend in the last year, but only $900 2016 year to date.
6/14 - offered 500 points now and another 1000 after $1k spend. Took the offer. $5k spend last year.
6/14/2016 - Offered $25 or 500 SPG points. Asked for Supervisor - Increased offer to $25 plus 3,000 SPG points with no addl. spend.
6/22/16 - Offered $25 or 1500 points (500 immediate + 1000 additional after spending $1K on the card). Didn't want to deal with supervisor so just took the $25. ~$20K spend on the card in 2015
7/4/16 - Called in January and offered nothing. Called again in July offered 7,000 SPG points on $125k spend
7/7/16- Offered $100 or 10000 points on 140K spend. Took the points.
7/13/16 - Offered $50 or 7,000 SPG points, took the points.
8/3/16 - Offered $50 or 7,000 SPG points on 50K spend, took the points.
8/14/16 - nothing on first call; second call offered 2000 SPG points.
8/16/16 - Offered $50 or 7,000 SPG points, $48K spend, took the points.
8/17/2016- 15 yr customer with typical balances ranging from 20-30K, this year about 7K to date. "Nothing to offer you on yr account" Cancelled
8/25/2016 - No offer. Had card for one year, $3.5k spend.
8/29/16 - 3rd year of the card. $25 credit or 500 Starpoints now and 1000 points after $1k spend in 90 days. Took the points offer and kept the card.
9/7/16 - since 2006, $30-40K spend. $95 annual fee. Offered $100 credit. Took it.
10/17/16 - Roughly $15K annual spend for several years. $95 annual fee. Offered $50 credit or 7K SPG points. Took the points.
10/14/16 - $50k annual spend. $95 fee, offered $100 or 7K SPG points. Took the points
10/27/16 - $10K annual spend. With much difficulty, was eventually offered 1500 pts for spending $1000 in 3 mths. (Had been offered 1000 pts by the Indian call centre a few weeks ago which I was dissatisfied with.)
11/03/16 - $200k spend (MS) - $95 fee. Originally offered $50 but didn't jump on it. Offered $100. Took the money.
12/10/16 - third time calling, offered same deal of either 25 towards fee or 1500 SPG points - 500 now, 1k after spending 1k in 3 months. Took the points option. 20k spend YTD, had retention offer 2 years ago
12/23/2016: ~2.5k spend YTD (mostly AMEX Offers). Offers were $25 or 500 pts now and 1k pts after $1k spend in 3 months. The AF was charged several months ago.
1/22/17- $15K spend. Called retention and offered either $80 statement credit or 7,000 SPG points. Took 2nd option. Amex member since 2012.
4/22/17 - ~60K spend. $100 statement credit or 10K SPG points. Took the points.
4/23/2017 - 10K spend. Called the retention number and they offered 100 or 10K. I took 10K and many thx to all of u here!
5/3/2017 - 53k spend. Offered 10K points and took it
5/11/17 - $100 statement credit or 10k points. Took the points.
5/18/2017 ~30000 spend, offered 100 statement credit or 10000 points
5/18/17 - Nada, $0, zilch for an offer. ~$4k spend in past year and first anniversary.
5/22/17 - ~30k Spend. Offered $100 Statement Credit or 10k Points. Took the Points
6/08/2017 - $15k spend annually and was offered either $100 statement credit or 10k points. Took the points
6/13/2017 - Had card for 14 years. Low spend due to using Chase Reserve. No offers told me pay or cancel. No product change available. UPDATE: Called for past 2 days. Nada. Cancelled. bye bye AmEx, Hello CSR.
6/30/2017 - First anniversary, little spend on the card but a significant portfolio of Amex cards. 10k points.
7/14/17 - spent 20k, got 7k points with $1500 spend in 3 months required. Accepted. Last year got nada but had spent very little.
7/21/17 - Spouse's card; <$3,000 spend in 3rd year; she called in to cancel, they offered $100 credit (no strings); she is keeping the card
8/24/17 - Little spend, usually on Amex offers only. Most spend goes to Biz version. No offers available. Kept the card since I make up for the AF on Amex offers.
9/16/2017 - $20K per year; $50 credit or 10,000 points for $2K spend in 3 months - took latter
9/16/2017 - $6k/yr. 7 yrs holding card. $100 credit no strings. Accepted. Calendar reminder set to cancel next year.
9/18/2017 30 year Amex history, $34K spend, offered and took $95 credit
10/1/2017 13 years with this card, min annual spend for last 2 years, no offer so moved cl to DL Plat AMEX and closed SPG.
10/3/2017 12 year amex history, probably 6 with SPG card, $15-20K annual spend. Annual fee hit account back in June but forgot to call until today. Offered 7K bonus points for $1000 in spend over 90 days. Accepted
10/10/2017 Offered 10K SPG points for $3k spend over 3 months. Offer accepted!
10/13/2017 Offered 10K SPG points for $3k spend over 3 months. Original offer by SPG and Accepted. Took me less than 5 minutes.
10/26/17 Offered $100 credit for $2500 spend in next three months and declined! Fee isn't until early January so didn't have much leverage. Said if you offer me a point deal I'd commit to the spend, but no dice. Will call back when annual fee hits.
12/22/17 30-year member. $10k spend. Offered $100 credit for $2k spend in 3 months or 10k SPG points for $3k spend in 3 months.
1/17/18: Personal Card. Offered 7000 SPG points for $1,500 spend in 3 months. Took offer.
2/23/2018: 7k points for 1k spend in 90 days. 7.5k annual spend
3/27/2018: 7k points for 1k spend in 90 days. Took offer.
3/30/2018: no retention offer. Got 10k last year, minimal spend since then. Would not allow product change.
4/13/2018: 7k points for $1.5k spend in 3 months
4/20/2018: 7k points for $1k Spend in 1 month. Accepted.
4/26/2018: 7k points for $500 spend in 1 month. Accepted.
4/28/2018: 10k points for $1k spend in 1 month. Accepted.
5/1/2018: 40$ to offset annual fee. Accepted
5/6/2018: 7k points for $500 spend in 1 month. Rejected.
5/9/2018: 7K points for $500 spend in 1 month. Accepted. ($15K spend in 2017)
5/22/2018: 7k points for $500 spend in 1 month. Accepted. First renewal, ~$6k on card over first year, no activity for 4 months.
6/8/2018: 7k points for $500 spend in 1 month. Accepted.
7/25/18: $100 statement credit after $2500 spend in 3 months. Accepted.
7/30/18: $75 statement credit after $2000 spend in 3 months. Accepted.
8/24/18: Offered $100 statement credit after $2500 spend or 30k points after $3000 spend in 3 months. Took the points.
9/4/18: 20k points for $2k in 3mo offer Received and accepted.
9/6/18: $75 statement credit or 20K points after $2K spend, took the points.
9/20/18: $95 fee waived, no other offers - accepted
1/31/19: $75 statement credit or 20K points after $2K spend, took the points.
2/1/19 No offer, not even Af waiver for the first time since I've had the card.
4/3/19: No offer
4/3/19: 20K points after $2K spend. A nice deal. Card remained open after taking the points.
5/1/2019: 20K points after $2K spend. A nice deal. Card remained open after taking the points.
5/18/2019: 20k points after $2k spend in 3 months
--------------
SPG Business
---------------
1/19/2015 - $100 Statement credit (didn't ask if points were available) $14k spend
8/6/2015 - $9K spend in 1st year; offered and accepted $50 statement credit.
8/24/2015 - $30k annual spend. 2nd anniversary. Offered 10k points, statement credit was not an option available to me. Took the points.
9/8/2015 - $51k annual spend. 2nd anniversary. No offers at all. I did get a $50 statement credit last year though.
09/20/2015 - $50 statement credit (on $65 card)
9/22/2015- $100 Statement credit. Didn't ask about points. 6K Spend.
9/25/2015 - $5k spend in the first year. No offers. I cancelled.
10/2/2015 - $35K annual spend. 2nd anniversary. Offered $100 statement credit.
10/6/2015 - $8k spend over last 12 months, much of it at Target for Redcard reloads. Offered and accepted $100 statement credit. More details here.
11/30/2015: $15k spend in past year, offered $100 statement credit. Accepted. My AF was a couple months ago and was told there were no offers when I called initially.
12/14/2015 - $100 Statement Credit. $15k spend since 2014 AF, but $0 spend since 9/14/15 when AF hit (90 days ago). I asked how much prorated fee if I cancelled. He said "$71, or I can just give you $100".
6/10/16: No offer. Less than $2k spend in past year.
7/19/16: No offer on first call but $25 statement credit after HUCA. Only 3k in spend in last 12 months. Accepted offer.
8/14/16: no offer on 2 calls. $3000 spend in the last year.
8/28/16: Offered $25 on first call, bringing fee down to $40. Keeping card.
10/10/16: Offered $25 first call by calling # above. Accepted
10/16/16 - Offered $25 first call, same offer HUCA two weeks later. $20k spend YTD. Accepted. (Received $100 offer in 2015 for $14k spend)
10/3116: seldom use this card-was NOT offered any bonus to keep card
11/3/16 - No offer. $135k spend. I'll wait a couple of weeks and try again.
12/10/16: No offer... $60k spend. $95 annual fee was just posted. said they offered me $100 last year, nothing to offer now. will try again in the near future. called again (03/05/2017), spent 70k in 2017 so far, still no offer
1/19/17: No offer after multiple tries. Approx. $10K spend. Closed card
2/8/17 Had card replaced due to fraud January, $35K spend 2016, Fee due March, called about another matter and offered $95 credit and 6K points.
2/28/17: Called twice after $95 fee posted for SPG Biz card. $120k spend in 2016. After several years of getting offers, none were forthcoming. Card closed.
3/5/17: Called retention no in wiki after 2 unsuccessful attempts on regular no. Offered $25 credit and I took it. Had not charged anything the whole year but used Club lounge access many times with family.
4/13/17: first renewal, fee posted - 6k spend prior 12mo - retention line in wiki called - $25 credit offered, closed
4/22/17 - ~10K spend. Called 3x over a couple of weeks, no offers.
5/22/17 - ~20k Spend. Offered $25 Statement Credit. Closed account.
7/21/17 - ~$10k spend. No offers, keeping card since I have the $65 AF still.
7/21/17 - ~$150k spend. Took $50 credit.
8/23/17 - ~$30k spend. Offered $25 credit off of $65 AF. Accepted.
8/30/17: Virtually no spend. No offers. Kept card because of the lounge access benefit.
10/2/17- ~10k Spend. Offered $25 Statement Credit.
10/14/17 - $30K+ spend. No offers. Rep mentioned $25 credit in 2016 is the reason. Canceled card.
10/23/17: Second annual fee posted October 1; paid first year AF in 2016 without requesting a retention offer; ~$10K spend; received $25 statement credit offer; no points offers available
12/22/17 - ~10k Spend. Offered $25 Statement Credit. Rep mentioned no points offer avail, only the $25 statement credit.
4/13/17 - Basically no spend other than what was needed on card open. Overall AmEx member for 18 years, but this card for only one. Offered 10k points for no spend. Took it.
3/13/2018: Offered 10,000 SPG points & accepted. Pts will be posted in 8-12 weeks. Didn't ask for further offers. Card since 2013. $80k spending in 2017, annual fee was charged in September. Last yr received $95 credit.
4/12/2018: 2nd call. Offered 5K SPG points, no minimum spend. No further offers. Accepted. ~20K spend in 2017. Last year no offers, multiple calls.
4/18/2018: AF posted 4/17. 1st call no offer, ~100K spend in first year.
4/26/2018. AF just posted. Essentially no spend over last year. Offered 10K points with no spending requirement. Accepted.
4/27/2018: AF posted 4/26. $8k spend in past year. No offer on first call 4/27. Plan to call again in 2 and 4 weeks (then cancel); will update wiki with results.
4/28/2018: AF Posted 4/13. Minimal spend beyond what was needed to get new account bonus. No offer, card cancelled.
4/28/2018: AF date in Aug; ~40k annual spend (all SPG hotels); offered 5k starpoints + another 5k after 2k in spend within 30 days (Total 10K for 2k spend); accepted, will re-evaluate in Aug
4/28/20218: AF posted 4/17. just called...no offer, closed the card to free up one Amex slot for applying for other cards.
4/30/2018: 10k no requirements
4/30/2018: AF posted 4/20/18, first renewal. Spent $43K in last 12 months. No offer.
5/4/2018 First renewal, minimum spend, no offer.
8/2/2018: AF posted 7/16, ~$10k spend past year, no offer.
8/3/2018: AF posted in July, offered 20,000 starpoints for $2000 in spend in 3 months.
10/11/18: AF posted 9/16, pays today (10/11). Spent $793 YTD in 2018. No offer. Closed card. Had been open for 5 years.
10/12/18: AF in January, Offered 10k immediately with a further 20k points after spending $6,000. Kept card open.
12/18/18: AF in any day now. Called twice and each time was offered nothing.
1/11/19: AF on Dec 26, called and nothing was offered, closed the card.
5/18/2019: 5k points now plus 10k points after $1k spend in 3 months
3/27/2018: 7k points for 1k spend in 90 days. Took offer.
3/30/2018: no retention offer. Got 10k last year, minimal spend since then. Would not allow product change.
4/13/2018: 7k points for $1.5k spend in 3 months
4/20/2018: 7k points for $1k Spend in 1 month. Accepted.
4/26/2018: 7k points for $500 spend in 1 month. Accepted.
4/28/2018: 10k points for $1k spend in 1 month. Accepted.
5/1/2018: 40$ to offset annual fee. Accepted
5/6/2018: 7k points for $500 spend in 1 month. Rejected.
5/9/2018: 7K points for $500 spend in 1 month. Accepted. ($15K spend in 2017)
5/22/2018: 7k points for $500 spend in 1 month. Accepted. First renewal, ~$6k on card over first year, no activity for 4 months.
6/8/2018: 7k points for $500 spend in 1 month. Accepted.
7/25/18: $100 statement credit after $2500 spend in 3 months. Accepted.
7/30/18: $75 statement credit after $2000 spend in 3 months. Accepted.
8/24/18: Offered $100 statement credit after $2500 spend or 30k points after $3000 spend in 3 months. Took the points.
9/4/18: 20k points for $2k in 3mo offer Received and accepted.
9/6/18: $75 statement credit or 20K points after $2K spend, took the points.
9/20/18: $95 fee waived, no other offers - accepted
1/31/19: $75 statement credit or 20K points after $2K spend, took the points.
2/1/19 No offer, not even Af waiver for the first time since I've had the card.
4/3/19: No offer
4/3/19: 20K points after $2K spend. A nice deal. Card remained open after taking the points.
5/1/2019: 20K points after $2K spend. A nice deal. Card remained open after taking the points.
5/18/2019: 20k points after $2k spend in 3 months
--------------
SPG Business
---------------
1/19/2015 - $100 Statement credit (didn't ask if points were available) $14k spend
8/6/2015 - $9K spend in 1st year; offered and accepted $50 statement credit.
8/24/2015 - $30k annual spend. 2nd anniversary. Offered 10k points, statement credit was not an option available to me. Took the points.
9/8/2015 - $51k annual spend. 2nd anniversary. No offers at all. I did get a $50 statement credit last year though.
09/20/2015 - $50 statement credit (on $65 card)
9/22/2015- $100 Statement credit. Didn't ask about points. 6K Spend.
9/25/2015 - $5k spend in the first year. No offers. I cancelled.
10/2/2015 - $35K annual spend. 2nd anniversary. Offered $100 statement credit.
10/6/2015 - $8k spend over last 12 months, much of it at Target for Redcard reloads. Offered and accepted $100 statement credit. More details here.
11/30/2015: $15k spend in past year, offered $100 statement credit. Accepted. My AF was a couple months ago and was told there were no offers when I called initially.
12/14/2015 - $100 Statement Credit. $15k spend since 2014 AF, but $0 spend since 9/14/15 when AF hit (90 days ago). I asked how much prorated fee if I cancelled. He said "$71, or I can just give you $100".
6/10/16: No offer. Less than $2k spend in past year.
7/19/16: No offer on first call but $25 statement credit after HUCA. Only 3k in spend in last 12 months. Accepted offer.
8/14/16: no offer on 2 calls. $3000 spend in the last year.
8/28/16: Offered $25 on first call, bringing fee down to $40. Keeping card.
10/10/16: Offered $25 first call by calling # above. Accepted
10/16/16 - Offered $25 first call, same offer HUCA two weeks later. $20k spend YTD. Accepted. (Received $100 offer in 2015 for $14k spend)
10/3116: seldom use this card-was NOT offered any bonus to keep card
11/3/16 - No offer. $135k spend. I'll wait a couple of weeks and try again.
12/10/16: No offer... $60k spend. $95 annual fee was just posted. said they offered me $100 last year, nothing to offer now. will try again in the near future. called again (03/05/2017), spent 70k in 2017 so far, still no offer
1/19/17: No offer after multiple tries. Approx. $10K spend. Closed card
2/8/17 Had card replaced due to fraud January, $35K spend 2016, Fee due March, called about another matter and offered $95 credit and 6K points.
2/28/17: Called twice after $95 fee posted for SPG Biz card. $120k spend in 2016. After several years of getting offers, none were forthcoming. Card closed.
3/5/17: Called retention no in wiki after 2 unsuccessful attempts on regular no. Offered $25 credit and I took it. Had not charged anything the whole year but used Club lounge access many times with family.
4/13/17: first renewal, fee posted - 6k spend prior 12mo - retention line in wiki called - $25 credit offered, closed
4/22/17 - ~10K spend. Called 3x over a couple of weeks, no offers.
5/22/17 - ~20k Spend. Offered $25 Statement Credit. Closed account.
7/21/17 - ~$10k spend. No offers, keeping card since I have the $65 AF still.
7/21/17 - ~$150k spend. Took $50 credit.
8/23/17 - ~$30k spend. Offered $25 credit off of $65 AF. Accepted.
8/30/17: Virtually no spend. No offers. Kept card because of the lounge access benefit.
10/2/17- ~10k Spend. Offered $25 Statement Credit.
10/14/17 - $30K+ spend. No offers. Rep mentioned $25 credit in 2016 is the reason. Canceled card.
10/23/17: Second annual fee posted October 1; paid first year AF in 2016 without requesting a retention offer; ~$10K spend; received $25 statement credit offer; no points offers available
12/22/17 - ~10k Spend. Offered $25 Statement Credit. Rep mentioned no points offer avail, only the $25 statement credit.
4/13/17 - Basically no spend other than what was needed on card open. Overall AmEx member for 18 years, but this card for only one. Offered 10k points for no spend. Took it.
3/13/2018: Offered 10,000 SPG points & accepted. Pts will be posted in 8-12 weeks. Didn't ask for further offers. Card since 2013. $80k spending in 2017, annual fee was charged in September. Last yr received $95 credit.
4/12/2018: 2nd call. Offered 5K SPG points, no minimum spend. No further offers. Accepted. ~20K spend in 2017. Last year no offers, multiple calls.
4/18/2018: AF posted 4/17. 1st call no offer, ~100K spend in first year.
4/26/2018. AF just posted. Essentially no spend over last year. Offered 10K points with no spending requirement. Accepted.
4/27/2018: AF posted 4/26. $8k spend in past year. No offer on first call 4/27. Plan to call again in 2 and 4 weeks (then cancel); will update wiki with results.
4/28/2018: AF Posted 4/13. Minimal spend beyond what was needed to get new account bonus. No offer, card cancelled.
4/28/2018: AF date in Aug; ~40k annual spend (all SPG hotels); offered 5k starpoints + another 5k after 2k in spend within 30 days (Total 10K for 2k spend); accepted, will re-evaluate in Aug
4/28/20218: AF posted 4/17. just called...no offer, closed the card to free up one Amex slot for applying for other cards.
4/30/2018: 10k no requirements
4/30/2018: AF posted 4/20/18, first renewal. Spent $43K in last 12 months. No offer.
5/4/2018 First renewal, minimum spend, no offer.
8/2/2018: AF posted 7/16, ~$10k spend past year, no offer.
8/3/2018: AF posted in July, offered 20,000 starpoints for $2000 in spend in 3 months.
10/11/18: AF posted 9/16, pays today (10/11). Spent $793 YTD in 2018. No offer. Closed card. Had been open for 5 years.
10/12/18: AF in January, Offered 10k immediately with a further 20k points after spending $6,000. Kept card open.
12/18/18: AF in any day now. Called twice and each time was offered nothing.
1/11/19: AF on Dec 26, called and nothing was offered, closed the card.
5/18/2019: 5k points now plus 10k points after $1k spend in 3 months
Annual fee retention bonus for Starwood Amex Card (Pre-May, 2019)
Apr 16, 2015, 8:40 am
#616
Join Date: Jun 2014
Posts: 12
SPG Personal, >3 years with the card, paid annual fee three times, ~20k spend. Offered 500 points, plus 1000 points after $1,000 spending within 60 days. Will keep the card anyway, so took the offer.
Called for SPG business card same day, 11 months since open. CSR mentioned no offer available since annual fee has not posted. Will call later.
Called for SPG business card same day, 11 months since open. CSR mentioned no offer available since annual fee has not posted. Will call later.
Apr 16, 2015, 12:58 pm
#617
Join Date: Aug 2014
Posts: 7
I had minimum spend on my AmEx SPG business card (few hundred a month), and was offered 3,000 starpoints to remain a customer. No credit offered, but I'll take the points! I called on the anniversary of my first year, after I paid the annual fee (last month).
Apr 20, 2015, 5:00 pm
#618
Join Date: Jan 2014
Posts: 10
Called and was offered 3000 points as only option for personal- took it. ~7k annual spend.
CSR said there were no cash/refunds options available for this card from his side.
CSR said there were no cash/refunds options available for this card from his side.
Apr 23, 2015, 6:29 am
#619
Join Date: Jul 2013
Location: ATL
Programs: HH D, MB G, IHG P, Nat'l EE, Hertz PC
Posts: 496
Personal card, >30k spend, offered $50 statement credit or 500 points now and 1000 points after $1k spend in the next 60 days. Took the statement credit.
May 1, 2015, 1:57 pm
#620
Join Date: Apr 2007
Posts: 1,857
Personal card, ~$5k spend, open one year, Amex customer for a decade. No offer whatsoever.
May 4, 2015, 5:26 pm
#621
Join Date: Feb 2014
Location: Seattle
Programs: SPG Platinum, HHonors Diamond, DL Diamond Medallion
Posts: 244
Personal card with over 100000 spend last year, was offered 3000 Starpoints. Took the offer, as the representative said there are no other offers.
May 11, 2015, 1:10 pm
#622
Join Date: Dec 2009
Location: DEN
Posts: 502
Personal card, ~90K spend in 1st year open, offered $50 statement credit or the 500 points now and 1000 points after 1K spend offer.
Took the statement credit. Was really hoping for the 7K points offer!
Took the statement credit. Was really hoping for the 7K points offer!
May 15, 2015, 6:06 pm
#623
Join Date: Aug 2014
Posts: 102
Personal card, about 20k spending in the last year. Probably will be close to $0 this year, as I've moved spend over to other cards. Only offer was 500 points now + 1000 after spending $1000 in 60 days. Wasn't able to convert to Everyday either, as I've heard others have had done. I wasn't thrilled with the offer, but took it, if only to keep one of my backdated Amex cards alive for one more year.
May 18, 2015, 1:13 pm
#624
Join Date: Jul 2000
Location: Manhattan NV
Programs: Hilton LTD, Hyatt Glob, Marriott LTTE, AA LTP, Avis PC, National EE, Seabourn DE
Posts: 3,030
Just over 100K spend on personal card. Four minute easy call, offered $100 statement credit or 7000 points. Points.
May 21, 2015, 6:19 pm
#625
Join Date: Jun 1999
Location: Rio de Janeiro, BRAZIL
Programs: AA 4MM EXP; Starwood Lifetime Plt
Posts: 2,498
Called the retention line - offered $25 statement credit or the 500 points now and 1000 points after 1K spend offer. I explicitly asked for the $50 statement credit, but I got nowhere. The representative, who seemed to actually be from AMEX, said that the offers were predetermined on his computer screen. He also said that after Aug 11th there would be no more fee for non-dollar charges and free Boingo internet access would be offered as a perk of the card.
May 22, 2015, 9:17 am
#626
Join Date: May 2015
Posts: 6
I was offered 500 points and another 1k after $1k in spend within 60 days...
May 22, 2015, 9:59 pm
#627
Join Date: Mar 2009
Location: East Coast
Posts: 1,018
Spent about $25K. Got reps in Ft. Lauderdale office. Was offered 1k points with a comment that the offer worth much more than the annual fee. 
I tried to ask how she calculated that, and she said that I would have to spend $1K to get it. It worth much less in my book ($10-20 when redeeming with hotels)
Anyways, accepted, but only because I need some SPG points to transfer.
I tried to ask how she calculated that, and she said that I would have to spend $1K to get it. It worth much less in my book ($10-20 when redeeming with hotels)Anyways, accepted, but only because I need some SPG points to transfer.
May 23, 2015, 11:05 am
#628
Join Date: Jan 2014
Posts: 39
My wife just called about her business SPG card. $15k spend in the past year. The agent was confused and asked a few times if she was able to use the card for her business. He seemed to think that the card wasn't being used very much--not sure why.
The agent said there were no offers available. But he did offer a $25 statement credit. Better than nothing since she was planning on keeping it open anyway.
The agent said there were no offers available. But he did offer a $25 statement credit. Better than nothing since she was planning on keeping it open anyway.
May 26, 2015, 12:59 pm
#629
Join Date: Jun 2014
Posts: 15
Called today. Was offered $50 credit and took it. Spent close to $50k over the past year
May 26, 2015, 2:04 pm
#630
Join Date: Apr 2005
Location: SAN
Programs: AA Platinum, Bonvoy Gold, DL Gold
Posts: 1,200
No offer last year, this year offered $50 or 500 points plus another 1,000 for $1k spend in 3 months. Took the point although the cash probably would have been about even or better. Spent around $30k