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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Dec 19, 2013, 9:27 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: dgreen12
Hotel Website: The Cosmopolitan of Las Vegas, Autograph Collection
Official List of Cosmopolitan Bonvoy Elite Benefits: https://www.cosmopolitanlasvegas.com/marriott-bonvoy-at-the-cosmopolitan-of-las-vegas

The Cosmopolitan of Las Vegas, the only charges that qualify for Points are as follows:
- Room rate, room service food and beverage, in-room movies, phone calls and in-room minibar purchases
- Points cannot be earned on any other purchases at hotel outlets or for hotel services

The Cosmopolitan is a "resort," so basically the only elite benny is a possible upgrade. Elites are not exempt from the resort fee

Resort fee is $39+tax effective 01/01/2019. Also as of that date, parking (self & valet) is complimentary for hotel guests.

Cosmopolitan is exempt from providing free wifi to Plats per Marriott's T&Cs, however it is included with the mandatory $39 daily resort fee so there is still no extra charge to any guest for using it.

Platinums receive:

* use of Platinum check-in area (to the left of main desks)

* Platinum arrival gift is $10FB coupon or 1,000 points

* room upgrade (space available) - better luck on mid-week stays than weekend stays. sometimes a 'sandwich' (ie, bribe) to front desk does the trick.

* free tea/coffee 6am - noon in the plat lobby check-in area

* Wicked Spoon: Marriott Rewards Platinums (and PPs) get to use preferred line and get 15% discount when staying at the property. Just show your MR Plat or PP card.
You can book through Virtuoso as well as Amex FHR for complimentary breakfast buffet at Wicked spoon.

Resort fee:

* $39 (+ tax) per day for resort fee, which includes gym access, local + long distance calls, Wifi, pool access. The resort fee is not waived.

Receiving Bonvoy Points for a Stay:

Many have reported needing to follow up to have Marriott Bonvoy points manually posted post stay (they do not typically post automatically.) A tip is to email [email protected] shortly after a stay asking them to manually forward your folio to Marriott Bonvoy for processing.

Hat tip to billycwhatup for this:

* Identity points and MR points can not be earned on the same stay

Other tips

The Terrace Suites are the most common room type and are classified as studio and one bedroom, with options for King, 2 Queens with or without a fountain view. They are essentially the same size, however (10 sq ft difference), but the layouts differ.

The King Studio Suite has a standard bathroom with shower and tub, a living room area with large sitting area and an L shaped sofa and the bed is in a separate area, though not separated.

The King One BR Suite has the same kind of living room area, with the bedroom separated by sliding doors and the bathroom is larger, with a "soaking tub".

If you get a terrace suite of any kind with 2 Queens, the living area will be smaller.

And unless your room type is described as "fountain view", you aren't guaranteed it, though Platinum status will get you upgraded on check in if they have one available.

If you book any of these room types and want to aim higher, I would try a giving the receptionist a 50$ "sandwich", and ask if any wraparounds upgrades would be available. If they say yes, there is a good chance that it will be a wraparound facing south-east or south-west, which for me would be a no go. Taste in view is personal of course, but for me the fountain-Eiffel tower view are so much nicer than the south facing views. Also when you would have the choice between a low level wraparound or high level terrace suite, I would still take the high level terrace suite, because a number of floors on the east tower are blocked by the big Bellagio sign. (see youtube vids).

If you really want a high level wraparound then you probably would have to pay, which can sometimes be not that much. If I'm not mistaken I think they offered me a wraparound at 150$ per night more, but we originally booked a 1 bedroom terrace room without view.

Last tip : If you would get the choice of wraparound I would definitely take a high floor east tower one, facing north-east. That would give you bellagio fountain + eiffel tower view, but also a good portion of the south strip.

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Las Vegas Cosmopolitan Hotel [Master Thread]

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Old Nov 20, 2021, 8:52 am
  #3211  
 
Join Date: Sep 2019
Posts: 79
I had a stay at the Cosmopolitan the past week, at the check in I was able to put my Marriott # to my booking. However, I still havent received the night at my Marriott Account neither received a receipt/invoice. Anyone has a idea how to get the invoice at all?
kanexxz is offline  
Old Nov 20, 2021, 1:56 pm
  #3212  
 
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Originally Posted by kanexxz
I had a stay at the Cosmopolitan the past week, at the check in I was able to put my Marriott # to my booking. However, I still havent received the night at my Marriott Account neither received a receipt/invoice. Anyone has a idea how to get the invoice at all?
I would text HIROSE and get to a human that way and they'll email you a folio.
platbrownguy is offline  
Old Nov 20, 2021, 5:01 pm
  #3213  
 
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Originally Posted by gengar
For me the host is mostly about convenience - it's nice to have a contact that knows my preferences that I can just shoot a text to in order to get things done. You'll certainly do better than $50 at Scarpetta too.

Also, $200/hand BJ is way more than enough to get a host.
Originally Posted by baccarat_king
Hosts are always variable, and things change year to year. IF you are being offered 3 nights in a Terrace Studio that is a great starting point. Further, even if a host does NOT want to give you a higher tier room guaranteed, you can always discuss paying for the upgrade you want. They can always "comp" the upgrade on the back-end. /snip/

Worst case? You paid for an upgrade, and if you do not feel your play was strong and don't want to deal, carry on. If you had decent play, you see what the host will do before check-out. They might say "I'll take off $300 in F&B" and you still pay the upgrade fee. They might wipe the upgrade fee. They might do both. I get decent reports from players about hosts at Cosmo. The caveat is many are pretty consistent and solid players. Also, many of them really protect their ADT. This is crucial. Ignore what people say, protect your ADT. Play to maximize your benefits.
So, following up on all this... I played blackjack for 2 hours in the high limit room yesterday (enjoyed 5 comp glasses of Remy XO and won a few bucks) and the pit boss encouraged me to go get a host when I was done. So I walked into the host office and had a chat with the nice lady there. She pulled up my account and was very nice about it but explained that (as I already knew) although my level of play was high enough to get a host (and she happily agreed to be my host), "time is not on my side" as she said. She said it looked like I usually just played an hour a day on average (which frankly is generous & probably the result of not being "checked out" from tables immediately)... she said my play yesterday was 2 hours @ an average of $228/hand which would be good enough for a suite but not a wraparound, and that you really need an average of 4 hours of play per day to get the full package of comps (wraparound suite, wipeout of food and beverage charges, spa credit, etc.). I told her I was totally fine with all that and generally just preferred to book the suite I wanted if the online Identity offer wasn't what I wanted, but that I wanted to go ahead and make the connection in case it was useful in the future. She gave me her card, told me to email her next time I was going to come in, and that was that. (I'm staying at the Four Seasons this time because it's adjacent to the venue for tonight's fight.)

End of the day, I don't feel at all like I missed out on anything by not having that chat a year or two ago. It also worked out that my crew had gone up to their rooms when I finished playing, so I had the spare 10-20 minutes to do it.
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Old Nov 22, 2021, 12:45 pm
  #3214  
 
Join Date: Sep 2019
Posts: 79
Originally Posted by platbrownguy
I would text HIROSE and get to a human that way and they'll email you a folio.
That doesn't work for me, because I cant text this Number with my non-US-cellphone carrier..
kanexxz is offline  
Old Nov 22, 2021, 5:12 pm
  #3215  
 
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
Deleted as forgot to quote.
dgreen12 is offline  
Old Nov 22, 2021, 5:14 pm
  #3216  
 
Join Date: Nov 2001
Location: GEG
Programs: Marriott Lifetime Platinum, Hilton Diamond, Lifetime SkyClub, AS MVP
Posts: 2,410
Originally Posted by kanexxz
That doesn't work for me, because I cant text this Number with my non-US-cellphone carrier..
HIROSE says to call Guest Services at 1-702-698-2181 and they will help you.
dgreen12 is offline  
Old Dec 5, 2021, 2:11 pm
  #3217  
 
Join Date: Aug 2016
Posts: 27
DP. booked a prepaid rate via Amex FHR. I was able to attach my Bonvoy# and received elite recognition but did not receive elite nights + points.

e-mailed [email protected] and received the following

"The reservation was made and paid via a third party. Please, contact your booking partner at your earliest convenience to get a folio for the room charges. I apologize for any inconvenience this may have been caused. Under Marriott guidelines for The Cosmopolitan of Las Vegas, the stay would not qualify. The booking must be made directly through The Cosmopolitan or Marriott. For further information on Marriott guidelines, please reach out to them at 1.800.535.4028."
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Bullchan is offline  
Old Dec 8, 2021, 9:35 pm
  #3218  
 
Join Date: Jul 2016
Location: NYC/LAX
Programs: Delta PM
Posts: 391
Hi I have a few questions:
I'm a Marriott Gold. I'm looking at the terrace studio 1 king with the fountain view/balcony. Would it be possible to book something cheaper and hope they upgrade me? Or is it not upgradeable/hard to upgrade and smart to just plunge the $. Also, if I book something in May using Bonvoy points, I'll still be okay right? I heard they're being sold to Hyatt.
Crossinator is offline  
Old Dec 9, 2021, 12:43 am
  #3219  
 
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Originally Posted by Crossinator
Hi I have a few questions:
I'm a Marriott Gold. I'm looking at the terrace studio 1 king with the fountain view/balcony. Would it be possible to book something cheaper and hope they upgrade me? Or is it not upgradeable/hard to upgrade and smart to just plunge the $. Also, if I book something in May using Bonvoy points, I'll still be okay right? I heard they're being sold to Hyatt.
1. With very rare exception, there are always rooms held back that you can ask to upgrade into at check-in. You might have to wait a few hours, and the upgrade fee isn't guaranteed to be less than the rate difference now, but it often is. (If you're hoping for a free upgrade, that's less likely -- here, it's pretty strictly a one-category upgrade subject to availability at check-in time.)

2. Anyone's guess what will happen to future bookings but you are better off making a points booking now if you're able to. If indeed the property leaves Bonvoy, the ability to make future points bookings will at some point vanish, likely without notice. So make the res now and see what happens.
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platbrownguy is offline  
Old Dec 9, 2021, 6:31 am
  #3220  
 
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Originally Posted by Crossinator
Hi I have a few questions:
I'm a Marriott Gold. I'm looking at the terrace studio 1 king with the fountain view/balcony. Would it be possible to book something cheaper and hope they upgrade me? Or is it not upgradeable/hard to upgrade and smart to just plunge the $. Also, if I book something in May using Bonvoy points, I'll still be okay right? I heard they're being sold to Hyatt.
I'm Marriott Gold as well. I'm a repeat guest at the Cosmo. You can always hope, but that doesn't mean it's going to happen. To up your odds, you can book a Terrace Studio king and hope that they upgrade you to a FV room. If you have your heart set on the room/view though, you should book it. Comp pgrades are subject to availability. It is usually to a better view as it's a 1 level category upgrade (the fountain view, not jumping from a City Room to a Terrace Studio FV)

Also, the Cosmo isn't being sold to the Hyatt. It's being sold to MGM. The deal isn't finalized however.
Cat88L3 is offline  
Old Dec 9, 2021, 7:31 am
  #3221  
 
Join Date: Jul 2016
Location: NYC/LAX
Programs: Delta PM
Posts: 391
Thank you for your responses! Last question: Do you hear the fountain waterguns from the FV rooms? I would hate having to hear that every 30 minutes lol.
Crossinator is offline  
Old Dec 9, 2021, 8:39 am
  #3222  
 
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Originally Posted by Crossinator
Thank you for your responses! Last question: Do you hear the fountain waterguns from the FV rooms? I would hate having to hear that every 30 minutes lol.
If you go outside and listen real close, you can maybe kinda hear them. Not from inside the room though (unless someone has stayed on the bottom floors and thinks differently?)
platbrownguy is offline  
Old Dec 9, 2021, 10:15 am
  #3223  
 
Join Date: Nov 2011
Location: NYC
Programs: HH Diamond, Hyatt Globalist, Marriott Bonvoy Gold
Posts: 694
Originally Posted by Crossinator
Thank you for your responses! Last question: Do you hear the fountain waterguns from the FV rooms? I would hate having to hear that every 30 minutes lol.
I have stayed in the Chelsea and BLVD tower fountain view rooms. I think you can hear it more from the BLVD tower on a lower floor. I was on the 25th floor in BLVD and I heard them. It wasn't enough to annoy me though, but it's not like I was trying to listen for them lol

When I was in the BLVD tower - 50th floor, I didn't hear them
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Old Dec 9, 2021, 12:12 pm
  #3224  
 
Join Date: Aug 2005
Programs: AA Platinum for Life (2MM), BR Gold, AS MVP Gold, Marriott Lifetime Gold
Posts: 978
I have stayed in fountain view rooms many times, usually in the Chelsea Tower, and I can't remember ever feeling like the fountain sounds are intrusive.

In any case the fountain doesn't run 24 hours per day (something like noon-midnight, or maybe 3pm-midnight? or something).

Also you're FAR more likely to be bothered by beep-beep-beep of trucks backing up for ongoing construction, than by the fountain. My most recent stays (fall and early winter 2021) had e.g. some construction along LV Blvd in front of Bellagio, some work going on where the high-rise tower used to be at corner of City Center and LV Blvd (now going to become a mall of more modest aspirations than Crystal Shops), etc.
tai4de2 is offline  
Old Dec 9, 2021, 12:51 pm
  #3225  
 
Join Date: Jul 2004
Location: Live: IWI; Work: DCA/Everywhere; Play: LAS/SJU/MLE
Programs: AA EXP, DL PM, Hyatt Glob, Marriott Ambassador/LTP, Nat'l Exec Elite, LEYE Gold
Posts: 6,670
Originally Posted by tai4de2
I have stayed in fountain view rooms many times, usually in the Chelsea Tower, and I can't remember ever feeling like the fountain sounds are intrusive.

In any case the fountain doesn't run 24 hours per day (something like noon-midnight, or maybe 3pm-midnight? or something).

Also you're FAR more likely to be bothered by beep-beep-beep of trucks backing up for ongoing construction, than by the fountain. My most recent stays (fall and early winter 2021) had e.g. some construction along LV Blvd in front of Bellagio, some work going on where the high-rise tower used to be at corner of City Center and LV Blvd (now going to become a mall of more modest aspirations than Crystal Shops), etc.
+1

If you're on a low floor (OP, keep in mind there are no floors 4-13ish, so the "16th" floor is really like the 6th floor -- a common trick in Vegas), the bigger noise concern is the nonsense at Marquee that can go on until 4am.
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