Fremont Marriott Silicon Valley, CA [Master Thread]
Sep 30, 2019, 10:12 am
#31
Join Date: Jul 2017
Posts: 41
Warning that this hotel seems to have a theft issue with housekeeping or anyone else who has access to your room while you are away.
1 suitcase and all of its content was completely stolen and another was picked through and anything of value taken during a 3 night stay last week.
Hotel staff and management nonchalant about it and acted like they had never heard of such a thing happening.
Police tell a different story about this property noting they have been there to take similar reports in recent months.
This hotel has zero security/surveillance. No cameras anywhere on the property not even in the elevators or entry/exit points.
Older guest room door locks that don't report entry/exit information to a centralized system for tracking. No system to restrict elevator access to guests only.
Have stayed here many times over the years but never again after this experience.
1 suitcase and all of its content was completely stolen and another was picked through and anything of value taken during a 3 night stay last week.
Hotel staff and management nonchalant about it and acted like they had never heard of such a thing happening.
Police tell a different story about this property noting they have been there to take similar reports in recent months.
This hotel has zero security/surveillance. No cameras anywhere on the property not even in the elevators or entry/exit points.
Older guest room door locks that don't report entry/exit information to a centralized system for tracking. No system to restrict elevator access to guests only.
Have stayed here many times over the years but never again after this experience.
Sep 30, 2019, 9:46 pm
#32
Company Representative, Marriott Bonvoy
Join Date: Feb 2019
Programs: Marriott Bonvoy
Posts: 1,090
Warning that this hotel seems to have a theft issue with housekeeping or anyone else who has access to your room while you are away.
1 suitcase and all of its content was completely stolen and another was picked through and anything of value taken during a 3 night stay last week.
Hotel staff and management nonchalant about it and acted like they had never heard of such a thing happening.
Police tell a different story about this property noting they have been there to take similar reports in recent months.
This hotel has zero security/surveillance. No cameras anywhere on the property not even in the elevators or entry/exit points.
Older guest room door locks that don't report entry/exit information to a centralized system for tracking. No system to restrict elevator access to guests only.
Have stayed here many times over the years but never again after this experience.
1 suitcase and all of its content was completely stolen and another was picked through and anything of value taken during a 3 night stay last week.
Hotel staff and management nonchalant about it and acted like they had never heard of such a thing happening.
Police tell a different story about this property noting they have been there to take similar reports in recent months.
This hotel has zero security/surveillance. No cameras anywhere on the property not even in the elevators or entry/exit points.
Older guest room door locks that don't report entry/exit information to a centralized system for tracking. No system to restrict elevator access to guests only.
Have stayed here many times over the years but never again after this experience.
Best regards,
Siti Shahnas
Social Media Team
Marriott International
[email protected]
Mar 31, 2023, 1:18 pm
#34
Join Date: Mar 2004
Location: On the road, 24/7/365
Posts: 3,467
I stay here four or five times a year. I don't necessarily favor Marriott hotels, so I'm making a choice from a wide variety. The location isn't great, if you don't have a car. If you do, parking is $10/night...maybe $15/night (?) No lounge. (Usually, I don't use lounges, eat hotel food, but this place is so isolated, it would be appealing. )
They seem to give me two, three $10 vouchers each time I (Lifetime Titanium and fairly regular guest) stay. Breakfast is buffet and good, if not extraordinary. Service is fine. The fitness center is a little odd (mismatched equipment), sometimes a nighttime party hangout, if beer bottles and vomit are an indication; I wouldn't mention this if it was just once. Still, it's a good alternative in full-service hotels.
Never had anything stolen, but, then again, I don't have anything.
They seem to give me two, three $10 vouchers each time I (Lifetime Titanium and fairly regular guest) stay. Breakfast is buffet and good, if not extraordinary. Service is fine. The fitness center is a little odd (mismatched equipment), sometimes a nighttime party hangout, if beer bottles and vomit are an indication; I wouldn't mention this if it was just once. Still, it's a good alternative in full-service hotels.
Never had anything stolen, but, then again, I don't have anything.