Jan 1, 2018, 10:40 am
Last edit by: ericdabbs
Updated Dec-2023 (Plastiq Policy URL links do not work when clicked directly from FT. Copy links to address bar to view)
Visa Card Policy
https://support.plastiq.com/s/article/Visa-Card-Policy
American Express Card Policy
https://support.plastiq.com/s/article/American-Express-Card-Policy
Summary of Supported Payments by Card Brand
https://support.plastiq.com/s/article/supported-payments-by-card-brand
Official word from Plastiq regarding Visa Business cards that was asked which was previously thought it applied to only Visa Personal cards
Plastiq is unable to support mortgage payments on any Visa credit cards. This is an industry-wide mandate that affects all third-party bill payment services. Please note that mortgage payments are also unsupported for credit cards issued by U.S. Bank or Capital One and AMEX.
Plastiq Fees:
Standard Plastiq card payment processing fee is 2.9%. This puts most of the credit cards out of the reward range. Plastiq turns itself into a niche position to earn new card bonus or status threshold. Some CCs may still work.
It makes most of the reward programs not profitable. Use Plastiq to meet welcome bonus spending requirement or to meet certain spend requirements to reach elite status or for large spend bonus. Also take advantage of Plastiq referrals and promotions.
Delivery Fees (The Plastiq Ch. 11 restructure now added some delivery fees):
ACH/EFT/Electronic $0.99
Paper Check $1.49
Wire Transfer: Domestic/International $8.99/$39
This is the thread for 2018 and forward. The previous discussion can be found here.
Updated Nov-2018: A lot of the personal Visa CCs can't be used at Plastiq. Some will be treated as cash advance and won't receive any rewards. Only Capital One personal Visa CCs are not affected. Business Visa CCs are still good. The best CCs are Mastercard and Discover. AmEx CCs can still be used, but not on many of the payment types. Chase personal Visa cards are limited to the cash advance limit (typically 20% of CL). The details are listed as below:
Plastiq Referrals:
Standard Referral: When you refer your friend to Plastiq, after your friend charges $500 or more, your friend will get$500 ($0?) FFDs (fee free dollar) and you'll receive $1,000 ($100) FFDs to spend.
All personal prepaid Gift Cards (GCs) are disallowed. Not sure what "business" gift card can be used.
Successful Credit Cards Used (Posted as Purchase, Visa info outdated)
Note that Plastiq no longer accepts American Express for any transactions as of 2/10/23.
Amex Blue Business Plus
Amex Open SPG Business
AMEX SPG (non-business)
AMEX Delta business
AMEX business platinum and business gold (Canadian)
BofA - Amtrak World MC
BofA - Business Advantage Travel Rewards MC
BofA - Virgin Atlantic MC
Barclaycard Aviator Red/Silver MC
Barclaycard Arrival World MC
Chase Ink Cash Visa
Chase Ink Plus Visa
Chase Ink Preferred Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred (should give 2x, similar to CSR -- probably expired as of 6/5/17)
Chase Sapphire Reserve (3x, coded as travel -- this appears to have expired as of 6/5/17)
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category, misc. government services)
Citi AA Platinum MC
FIA Fidelity Mastercard
US Bank Altitude Reserve Visa
Successful Payees:
AAA (Socal, Santa Ana) insurance: Electronic payment: Processed 5/21 (Sunday), Complete 5/23, Arrived-Posted 5/26
ACS: took about 2 weeks to post
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check): 2 week turnaround
Citi Mortgage: Electronic - less than 1 week turnaround as of May 2017
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax & GST/HST remittances
Firstmark Services (student loan, electronically remitted)
Fidelity Bank (Mortgage) https://www.fidelitybank.com/ks/Home.aspx
Flagstar Bank (Mortgage), electronic payment, posts in 2-3 days.
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
NA Shade & Associates LLC
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
Nationstar Mortgage, electionic payment, post in 2-3 days.
New York Community Bank (NYCB) Mortgage: check mailed by Plastiq 4/27, posted 5/1.
NewRez Mortgage, Sent 9/20 Arrived 9/30
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
PennyMac Mortgage: 1-1.5wk turnaround
SCE (So Cal Edison)
SoCal gas
TCF Mortgage: 1.5 week turnaround
TD Bank Mortgage (EFT)
Toyota Financial
Wawanesa USA Insurance
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Restrictions:
New VISA payments are not being accepted for mortgages.
*Visa Gift Card by Blackhawk does not seem to be working
Visa Card Policy
https://support.plastiq.com/s/article/Visa-Card-Policy
American Express Card Policy
https://support.plastiq.com/s/article/American-Express-Card-Policy
Summary of Supported Payments by Card Brand
https://support.plastiq.com/s/article/supported-payments-by-card-brand
Official word from Plastiq regarding Visa Business cards that was asked which was previously thought it applied to only Visa Personal cards
Plastiq is unable to support mortgage payments on any Visa credit cards. This is an industry-wide mandate that affects all third-party bill payment services. Please note that mortgage payments are also unsupported for credit cards issued by U.S. Bank or Capital One and AMEX.
Plastiq Fees:
Standard Plastiq card payment processing fee is 2.9%. This puts most of the credit cards out of the reward range. Plastiq turns itself into a niche position to earn new card bonus or status threshold. Some CCs may still work.
It makes most of the reward programs not profitable. Use Plastiq to meet welcome bonus spending requirement or to meet certain spend requirements to reach elite status or for large spend bonus. Also take advantage of Plastiq referrals and promotions.
Delivery Fees (The Plastiq Ch. 11 restructure now added some delivery fees):
ACH/EFT/Electronic $0.99
Paper Check $1.49
Wire Transfer: Domestic/International $8.99/$39
This is the thread for 2018 and forward. The previous discussion can be found here.
Updated Nov-2018: A lot of the personal Visa CCs can't be used at Plastiq. Some will be treated as cash advance and won't receive any rewards. Only Capital One personal Visa CCs are not affected. Business Visa CCs are still good. The best CCs are Mastercard and Discover. AmEx CCs can still be used, but not on many of the payment types. Chase personal Visa cards are limited to the cash advance limit (typically 20% of CL). The details are listed as below:
Plastiq Referrals:
Standard Referral: When you refer your friend to Plastiq, after your friend charges $500 or more, your friend will get
All personal prepaid Gift Cards (GCs) are disallowed. Not sure what "business" gift card can be used.
Successful Credit Cards Used (Posted as Purchase, Visa info outdated)
Note that Plastiq no longer accepts American Express for any transactions as of 2/10/23.
Amex Blue Business Plus
Amex Open SPG Business
AMEX SPG (non-business)
AMEX Delta business
AMEX business platinum and business gold (Canadian)
BofA - Amtrak World MC
BofA - Business Advantage Travel Rewards MC
BofA - Virgin Atlantic MC
Barclaycard Aviator Red/Silver MC
Barclaycard Arrival World MC
Chase Ink Cash Visa
Chase Ink Plus Visa
Chase Ink Preferred Visa
Chase Hyatt Visa (x2)
Chase BA Visa
Chase United MileagePlus Explorer
Chase United MileagePlus Club
Chase Sapphire Preferred (should give 2x, similar to CSR -- probably expired as of 6/5/17)
Chase Sapphire Reserve (3x, coded as travel -- this appears to have expired as of 6/5/17)
Citi Prestige MC
Citi Premier MC
Citi AT&T Access More MC (3x for rent category, misc. government services)
Citi AA Platinum MC
FIA Fidelity Mastercard
US Bank Altitude Reserve Visa
Successful Payees:
AAA (Socal, Santa Ana) insurance: Electronic payment: Processed 5/21 (Sunday), Complete 5/23, Arrived-Posted 5/26
ACS: took about 2 weeks to post
BMW Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/19
Caliber Home Loans: Processed 12/09, Sent 12/11, Arrived-Posted 12/18
Cedent mortgage
Chase Mortgage (sends check): 2 week turnaround
Citi Mortgage: Electronic - less than 1 week turnaround as of May 2017
Citizen's Auto Finance - Around 1 week.
CRA Personal Tax & GST/HST remittances
Firstmark Services (student loan, electronically remitted)
Fidelity Bank (Mortgage) https://www.fidelitybank.com/ks/Home.aspx
Flagstar Bank (Mortgage), electronic payment, posts in 2-3 days.
George Mason University: Over a week and a half.
Infiniti Financial: Processed 10/13, Sent 10/14, Arrived-Posted 10/21
Lexus Financial. Processed 3/9/16, Posted 3/14/19
Morgan Stanley Home Loans: Processed 01/14, Sent 01/15, Arrived-Posted 01/21
NA Shade & Associates LLC
National Grid Electric MA: 1 week turnaround
National Grid Gas MA: 3 week turnaround, sends physical check
Nationstar Mortgage, electionic payment, post in 2-3 days.
New York Community Bank (NYCB) Mortgage: check mailed by Plastiq 4/27, posted 5/1.
NewRez Mortgage, Sent 9/20 Arrived 9/30
"NJ City" Tax: Processed 01/21, Sent 01/22, Arrived-Posted 02/01
Penfed Mortgage: 1 week turnaround
PennyMac Mortgage: 1-1.5wk turnaround
SCE (So Cal Edison)
SoCal gas
TCF Mortgage: 1.5 week turnaround
TD Bank Mortgage (EFT)
Toyota Financial
Wawanesa USA Insurance
Wells Fargo Mortgage: Processed 10/8, Sent 10/9, Arrived-Posted 10/16
Wells Fargo Mortgage: Processed 8/6, Sent 8/9, Posted 8/16
Restrictions:
New VISA payments are not being accepted for mortgages.
*Visa Gift Card by Blackhawk does not seem to be working
Plastiq for rent, tuition, utilities, etc.(2018 onwards)
Feb 20, 2024, 11:48 am
#916
Join Date: Oct 2013
Posts: 6
Does anyone have any recent data points on paying mortgage with MCGC's via Plastiq? I've been using GC's on Plastiq to pay my mortgage without any issues until this month. Just tried to make a mortgage payment due 3/1 using 20 or so $200 GC's from Staples and every single payment declined. Both Plastiq and Blackhawk have not been very helpful in figuring out the issue. Thanks in advance
Feb 21, 2024, 3:09 pm
#919
Join Date: Dec 2013
Posts: 3,509
Does anyone have any recent data points on paying mortgage with MCGC's via Plastiq? I've been using GC's on Plastiq to pay my mortgage without any issues until this month. Just tried to make a mortgage payment due 3/1 using 20 or so $200 GC's from Staples and every single payment declined. Both Plastiq and Blackhawk have not been very helpful in figuring out the issue. Thanks in advance
Feb 23, 2024, 5:49 am
#921
Join Date: Oct 2014
Posts: 71
Does anyone have any recent data points on paying mortgage with MCGC's via Plastiq? I've been using GC's on Plastiq to pay my mortgage without any issues until this month. Just tried to make a mortgage payment due 3/1 using 20 or so $200 GC's from Staples and every single payment declined. Both Plastiq and Blackhawk have not been very helpful in figuring out the issue. Thanks in advance
Feb 28, 2024, 10:43 am
#923
Join Date: Feb 2024
Posts: 1
Same issues for me! I received these two messages from Plastiq support. I had some payments go through on 2/13 and on 2/19 they didn't work for me.
=======
Hi,
We do apologize for any current issues you are having when trying to process payments with Mastercards issued from METABANK or PATHWAY bank. Our team is looking into this issue and we will reach back out as soon as this has been resolved.
Thank you for your understanding and patience.
=======
Hello,
Please contact your card issuer directly to ensure there are no blocks in place using the card with 3rd party payer companies like Plastiq.
If you are still unable to use the card on payments after confirming with your card issuer, you will need to use a different card for payment. Sorry for the inconvenience.
If you have any other questions please reach out we are happy to help.
=======
Hi,
We do apologize for any current issues you are having when trying to process payments with Mastercards issued from METABANK or PATHWAY bank. Our team is looking into this issue and we will reach back out as soon as this has been resolved.
Thank you for your understanding and patience.
=======
Hello,
Please contact your card issuer directly to ensure there are no blocks in place using the card with 3rd party payer companies like Plastiq.
If you are still unable to use the card on payments after confirming with your card issuer, you will need to use a different card for payment. Sorry for the inconvenience.
If you have any other questions please reach out we are happy to help.
Mar 6, 2024, 11:05 pm
#924
Join Date: Aug 2021
Programs: Alaska MVP Gold 75K
Posts: 50
Same issues for me! I received these two messages from Plastiq support. I had some payments go through on 2/13 and on 2/19 they didn't work for me.
=======
Hi,
We do apologize for any current issues you are having when trying to process payments with Mastercards issued from METABANK or PATHWAY bank. Our team is looking into this issue and we will reach back out as soon as this has been resolved.
Thank you for your understanding and patience.
=======
Hello,
Please contact your card issuer directly to ensure there are no blocks in place using the card with 3rd party payer companies like Plastiq.
If you are still unable to use the card on payments after confirming with your card issuer, you will need to use a different card for payment. Sorry for the inconvenience.
If you have any other questions please reach out we are happy to help.
=======
Hi,
We do apologize for any current issues you are having when trying to process payments with Mastercards issued from METABANK or PATHWAY bank. Our team is looking into this issue and we will reach back out as soon as this has been resolved.
Thank you for your understanding and patience.
=======
Hello,
Please contact your card issuer directly to ensure there are no blocks in place using the card with 3rd party payer companies like Plastiq.
If you are still unable to use the card on payments after confirming with your card issuer, you will need to use a different card for payment. Sorry for the inconvenience.
If you have any other questions please reach out we are happy to help.
Reporting the problem still seems to exist. Adding my last successful payment was 2/7. Hopefully this can be resolved soon.
I assume you got the top message first?
Apr 10, 2024, 6:50 pm
#927
Join Date: Jun 2023
Posts: 155
Has anyone tried paying a small/independent landlord recently? I'd be interested to know what card you used and how it coded (MCC, purchase vs cash advance). I thought I saw a report of this but I lost track of it. Searched the thread for "small landlord" and "local landlord," didn't find anything. I'll keep looking. If I try it, I'll report back.
Apr 10, 2024, 7:20 pm
#928
Join Date: Aug 2018
Location: Chicago
Posts: 319
Has anyone tried paying a small/independent landlord recently? I'd be interested to know what card you used and how it coded (MCC, purchase vs cash advance). I thought I saw a report of this but I lost track of it. Searched the thread for "small landlord" and "local landlord," didn't find anything. I'll keep looking. If I try it, I'll report back.
Apr 16, 2024, 12:03 am
#929
Join Date: Oct 2023
Posts: 277
For roughly five years, I've utilized Plastiq to cover my rent expenses. During this period, I've made payments to two separate, independent landlords who own the condos I've resided in. I've utilized Visa, Mastercard, and American Express without encountering any issues. Additionally, none of these transactions have ever been classified as cash advances.