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Vanilla network down?

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Old May 23, 2017 | 7:22 am
  #1  
ThePointsCollector
Original Poster
15 Years on Site
 
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,311
Vanilla network down?
Checking balance online gives error "web service returned null"

Calling in "your balance is 0.00"..

Anyone else getting this?
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Old May 23, 2017 | 11:34 am
  #2  
jags86
10 Countries Visited
All eyes on you!
10 Years on Site
 
Join Date: Mar 2013
Location: EWR
Programs: World of Hyatt, Marriott Bonvoy, Hilton Honors, UA Mileage Plus
Posts: 1,662
I bought and liquidated $2k in Vanillas within the last 2 hours. Probably just a website issue.
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Old May 23, 2017 | 2:32 pm
  #3  
Lappie
 
Join Date: Feb 2014
Posts: 253
Just liquidated 4 cards with no issues.
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Old May 24, 2017 | 6:46 am
  #4  
pointchaser93
 
Join Date: Oct 2014
Programs: DL Diamond, SPG/Marriott Plat, HH Diamond
Posts: 132
Incomm had nationwide issues yesterday. Many cards failed to activate. Verify at register so until we know the issue has been resolved.
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Old May 24, 2017 | 7:39 am
  #5  
Fly1Away1
10 Countries Visited
20 Countries Visited
30 Countries Visited
10 Years on Site
 
Join Date: Aug 2013
Posts: 208
I had an issue yesterday too. One of my cards said activation in 24 hrs vs the regular instant activation. I didn't think much of it because I've seen that message before and the card was activated a day later.
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