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Banks that allow Money Order deposits via Smartphone or ATM(2017-onward)

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Old Feb 3, 2017, 11:18 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: vagrants
This is a new thread for 2017. The previous discussion can be found here.

Moneygram does not allow mobile app MO deposit regardless of whether or not the bank allows it. However, this policy doesn't seem to be enforced. You can still deposit via ATM or in person.

Banks that allow Money Order deposits via Smartphone

Allow MO deposits via Smartphone:
  • BB&T. $1,000 per day, $3,000 per month. WU works fine. Doesn't seem to take MoneyGram.
  • Charles Schwab, depending on account up to 10k/day (While they allow MOs, their app may not be able to read all MOs. MG only work with dark printouts.)
  • Citadel FCU: normally works great with WU, but only do one deposit, small amount first time to test. Increase deposit amount slowly, and do not exceed 2K daily or they may call you and ask what you are doing, or freeze account. Very fraud-conscious at this CU. MO funds avail. within 24 hrs. Apparent $10K/mo limit.
  • Citibank (500 first 6 months, 1500 thereafter) Citibank does not allow MoneyGram mobile deposits and most ATMs reject the MO.(Ref)
  • Clearview FCU
  • DCU - works, reports of shutdown for MS specific behavior (depositing Money Orders) start in March 2017 (Ref, Ref, Ref posts 99 and onward)
    clears immediately (Ref). Very finicky that the MO be filled out completely and the back is endorsed "for deposit only DCU".
  • Everbank ($50K per day total, no check bigger than $50K) (but see report of shutdown
    Ref)
  • NorthePointe bank. 10 day hold per new accounts <30 days old.
  • Penfed. $5K per day limit. WU works fine. A portion of deposit may be held back for a few days. Doesn't seem to take MG (amount entered doesn't match amount detected error message).
  • Simple* (March 2014: People now receiving emails asking source and purpose of MO deposits) (Ref)
    15 photo deposit per month and $3000 per deposit (first 5 are limited to $2000). Robust MO reading (Ref)
  • SunTrust Only seems to accept WU, posts next day if in before 9pm.
  • United Bank
  • UFB Direct
    prefers MoneyGram MOs; WU MOs work fine also. Will Shut down. (Ref)
  • USAA (Ref)
    May be limited to $1k/day available immediately (Ref), with remainder held for 1 week. User experience: $5k/day. One person reported shutdown after a few months, doing less than 5K mo in MO deposits.(Ref)
  • Wells Fargo
    $2500/day $5000/mo ($1000/day $3000/30days for new accounts < 180 days) (Ref)
    user experience: multiple <=$500 (Ref); WU MO (Ref)

Do not allow MO deposits via Smartphone:
  • Ally
  • Amalgamated Bank (cannot deposit MOs via mobile app)
  • Aspiration
  • Bank of America
    Not reliable MO reading (Ref)
    Effective 2/23 BofA no longer accepts mobile deposits of MOs or TCs. (Ref)
  • Bank of the West
  • Barclays. The terms state MOs are not allowed. MG worked twice but not again!
  • Capital One 360 (won't accept MO via mail in deposit either)
  • Chase
  • Discover Checking* (NUMEROUS REPORTS MONEY ORDERS ARE NO LONGER ALLOWED); user experience: <2k (Ref); 2 days to post (Ref); terms do not explicitly state a limit (Ref)
  • Eastern Bank. $2500 per day, $7500 per month. Update 3/22/16: Per chat, Eastern no longer accepts MO over Mobile Deposit
  • Fidelity Investments - no MO's accepted at all
  • Fiserv-based credit unions
  • Fulton Bank
  • Huntington Bank
  • LMCU Will shut down MO deposits for high volume.
  • Navy Federal Credit Union
  • PNC (Ref)
  • Radius Bank: Mobile deposits no longer allowed
  • Sallie Mae (actually, does not accept money order deposits at all)
  • Santander: MG and WU are a no go
  • TD Ameritrade: doesn't take MO period. Not by app, mail, or in person.
  • TIAA-Direct (3 checks per business day, $10K per day) No longer viable after calls by Candy in Sep 2014.
  • Vanguard - No MO's accepted at all

Allowed Via ATM:
  • BoA - may be deposited at ATM (Ref)
    (Ref)
  • Bank of Oklahoma (BOK)
  • Cambridge Savings Bank (Boston MA area) - accepts MoneyGram at ATM, haven't tested others yet, fund post in 1-2 business days, automatic detection doesn't usually work (have to edit the check amounts) (ref)
  • Capital One Bank/360 - automatic amount detection for Western Union, posts within 1-3 days; Auto detects MoneyGram if the ink is dark enough, available next 1-3 days (Mar 17 Ref); USPS accepted, but not auto detected, available 1-3 days (Mar 17 Ref).
  • Chase - about four days to clear (Ref) (Ref). Cleared next day.
  • Citi
    Haven't been able to successfully deposit Western Union but MoneyGram usually works. No longer works, have to deposit with teller.
  • Citizens: ATM will automatically detect amount as long as ink isn't faded; if read incorrectly or not at all you can manually edit amount
  • Huntington - Since the ATM upgrade, WU MO gets rejected. Needs to be deposited with teller.
  • KeyBank: Will accept Western Union money orders. Refuses to accept MoneyGram (from WM) money orders. Recent 2016 reports of problems and risk of shutdown if
  • M&T Bank -- can deposit MoneyGram, but you have to enter the amount manually.
  • PNC Bank: ATM will automatically detect amount as long as ink isn't faded; told by teller that ATMs have no problems accepting MO deposits
  • Santander - ATM accepts MoneyGram, often need to edit the amount. Reports of locked funds, YMMV. (ref)
  • TD Bank
  • USAA
  • US Bank, can deposit MoneyGram, but you have to enter the amount manually.
  • Webster Bank - accepts MoneyGram, need to enter amount manually, funds available next day (Ref), same with USPS Money Orders (Ref) and Western Union
  • Wells Fargo accepts MoneyGram
  • going over even just a few thousand a month.
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Banks that allow Money Order deposits via Smartphone or ATM(2017-onward)

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Old May 25, 2018, 11:39 am
  #316  
 
Join Date: Oct 2015
Location: BOS, PVD, HYA
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Probably too small of a footprint to be of huge help, but Cambridge Savings Bank (Boston MA area) takes MoneyGram from WM at ATM. FUnds usually post within 1-2 days

Last edited by financialhippie; May 25, 2018 at 11:39 am Reason: adding info
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Old May 28, 2018, 3:22 pm
  #317  
 
Join Date: May 2018
Posts: 45
Originally Posted by h4xdaplanet
Tried to deposit via Simple, they said I need to mail the MO in.
I've had 2 successful MO deposits to Simple and the last 3 have told me I had to mail in.

"The money order you submitted for $XXX can’t be deposited with photo deposit. If you'd like to deposit these funds into your account, please mail them for processing."
Hb1500 is offline  
Old Jun 8, 2018, 10:42 am
  #318  
CDO
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Join Date: Sep 2014
Posts: 350
Originally Posted by Superorb
Too easy for someone to cash a MO with a different name. Would you stick $1,000 in cash in an envelope and drop it in the mail?
Is it really? Dont you have to at least show ID with a matching name?
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Old Jun 26, 2018, 3:01 am
  #319  
jk2
 
Join Date: Dec 2010
Posts: 1,516
For more than a week I cannot use a mobile deposit option from LMCU - it is under maintenance. Is it only me or everybody has the same issue?
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Old Jun 26, 2018, 6:59 am
  #320  
 
Join Date: Sep 2014
Posts: 1,837
Originally Posted by jk2
For more than a week I cannot use a mobile deposit option from LMCU - it is under maintenance. Is it only me or everybody has the same issue?
I just tried, it says unavailable for maintenance.
lumangoy is offline  
Old Jul 2, 2018, 3:18 pm
  #321  
 
Join Date: Apr 2004
Location: DCA/IAD
Programs: AA Gold, Amex Plat
Posts: 4,007
Anyone else having issues with Alliant Credit Union? Mobile deposit for MO has not worked for the last 4-5 days. Usually WU MOs credit instantly but the app now either says "this deposit is under review" which I then cancel, or "The name on the Pay To field cannot be read." ATM deposits work fine and still credit instantly.
wahooflyer is offline  
Old Jul 3, 2018, 7:12 pm
  #322  
 
Join Date: Jul 2017
Posts: 44
Did anyone have this happen to them? Deposited $xx,xxx.xx into WF’s ATM. Typed in the amount correctly and im sure of my total. Next day, the deposit went through but there is an ATM adjustment amount of $600. How would you proceed with situation like this to get the $600 back. Obviously they messed up. But i don’t want to make a big deal such that they would shutdown my MOs deposit for the future.
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Old Jul 4, 2018, 4:19 pm
  #323  
 
Join Date: Jan 2016
Location: ca
Posts: 22
Originally Posted by wahooflyer
Anyone else having issues with Alliant Credit Union? Mobile deposit for MO has not worked for the last 4-5 days. Usually WU MOs credit instantly but the app now either says "this deposit is under review" which I then cancel, or "The name on the Pay To field cannot be read." ATM deposits work fine and still credit instantly.
Deposit two today, works. What is your amount of deposit into Alliant? I am afraid that they shut down my account.
wmy2008 is offline  
Old Jul 10, 2018, 8:42 am
  #324  
 
Join Date: May 2014
Location: GSP
Posts: 129
SunTrust personal and business

DP.....Smart phone MO deposits not working. Accounts opened in Feb. Numerous attempts with clear pics and bold dark ink. All failed. ARMs not accepting MO either.
South Carolina

​​​
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Old Jul 12, 2018, 5:50 am
  #325  
 
Join Date: Apr 2004
Location: DCA/IAD
Programs: AA Gold, Amex Plat
Posts: 4,007
Originally Posted by wmy2008
Deposit two today, works. What is your amount of deposit into Alliant? I am afraid that they shut down my account.
I've had mixed success since my last post... have tried 3 MO deposits on 3 different days this month. 2 out of the 3 credited instantly; the third gave me the "Pay To field cannot be read" so I had to go to an ATM (where it still credited instantly). Seems like more of a technical glitch than a hard limit, but I've been using my backup accounts more.
wahooflyer is offline  
Old Jul 12, 2018, 7:37 am
  #326  
 
Join Date: Aug 2009
Posts: 662
I must be missing something. Other then not driving to the ATM machine what other benefits come from depositing money orders through an app?
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Old Jul 13, 2018, 6:31 am
  #327  
 
Join Date: Apr 2004
Location: DCA/IAD
Programs: AA Gold, Amex Plat
Posts: 4,007
Originally Posted by briang191
I must be missing something. Other then not driving to the ATM machine what other benefits come from depositing money orders through an app?
Right, it's just the convenience factor. I live about 3 miles from NFCU branch (which accepts deposits from almost every CU nationwide at their ATMs) but it's still a hassle to drive there, wait in line, etc. adding even more time to the already time-consuming process of MS.
wahooflyer is offline  
Old Jul 14, 2018, 4:35 pm
  #328  
 
Join Date: Feb 2015
Posts: 319
Originally Posted by wahooflyer
Right, it's just the convenience factor. I live about 3 miles from NFCU branch (which accepts deposits from almost every CU nationwide at their ATMs) but it's still a hassle to drive there, wait in line, etc. adding even more time to the already time-consuming process of MS.
i opened up a NFCU account about a month ago. As far as mobile deposits, it’s just WU, correct? How do you deposit via an ATM at one CU to another CU? Currently no local CUs where I live, but one is being built.
Clueless12 is offline  
Old Jul 14, 2018, 5:47 pm
  #329  
 
Join Date: Jul 2014
Posts: 3,688
Originally Posted by Clueless12


How do you deposit via an ATM at one CU to another CU? Currently no local CUs where I live, but one is being built.
check this site to find out if your CU is part of the shared branch network. I have accounts with CUs that don't have a branch in my state but is a shared branch so I make MO deposits there. If you're traveling, you can go to any CU that is a shared branch and you can make deposits to your CU there. The only inconvinience for me when I do a shared branch trxn is I have to go inside the CU whereas if I'm a member of that CU doing trxn on my account there, I can do drive thru. When doing shared branch transaction, you need to present your DL and memberID/account# for any transaction.
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Mamibear is offline  
Old Jul 14, 2018, 7:32 pm
  #330  
 
Join Date: Sep 2014
Posts: 1,837
Originally Posted by Mamibear
The only inconvinience for me when I do a shared branch trxn is I have to go inside the CU whereas if I'm a member of that CU doing trxn on my account there, I can do drive thru. When doing shared branch transaction, you need to present your DL and memberID/account# for any transaction.
It's reverse for me.The shared branch is the ATM.
lumangoy is offline  


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