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-   -   Amex Serve master thread (2017-2023) (https://www.flyertalk.com/forum/manufactured-spending/1812972-amex-serve-master-thread-2017-2023-a.html)

RedSun Jan 4, 2019 11:33 pm


Originally Posted by rjs11 (Post 30584953)
So my closed account has taken an unexpected twist... Serve reopened it. "We just wanted to let you know that any disruptions to your American Express Serve® Account have been resolved. We’re sorry for any inconvenience this may have caused." Nothing that has occurred over the past week has made any sense. Instant closure and completely disabled account -> No timeline for return of remaining funds -> Lot's of conflicting information when calling in -> CFPB complaint filed -> Account reopened with an "our bad" explanation.

I just liquidated the remaining balance and will definitely be avoiding Serve going forward.

What else can you use if you avoid it?

radonc1 Jan 5, 2019 6:31 am


Originally Posted by RedSun (Post 30612383)
What else can you use if you avoid it?

Why tempt fate when you know you are being closely scrutinized by the provider. Anything out of line would be picked up immediately.

I agree with letting things lie dormant for a while (months at least). Then restart the program with small and logical deposits and withdrawals that will not invite human monitoring of the account.

While I agree that there are few alternatives, IMO having a functional Serve card is better than being banned from having one. ;)

Heliface Jan 5, 2019 4:58 pm


Online Debit Card Loads
For online debit load, only use of bank-issued cardsis allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. While initial transactions may work, your account will eventually be flagged.

What happens when an account gets flagged in this manner? Perma shut down?

Bjoe Henley Jan 6, 2019 8:52 pm

A couple weeks ago I got an email that Serve was going to close one of my cards because I hadn't made any deposits in a year. I signed up for 10 OneVIP accounts (5 for me, 5 for my spouse) after they announced it was going away, and I've only ever used one of them because the shutdowns stopped. Strangely, of the 9 completely inactive (but activated) cards they picked number 3 out of my 5 and haven't said anything at all about the rest. I wen't ahead and dropped $50 on that card from my Amex, but I'm wondering if I should go around and fund all the others too just in case? A year ago, the advice seem to revolve around keeping them inactive so they'd only get picked off one at a time during a shutdown. Everybody also said to use them hard, close them quickly, and then reapply for another, but that's not an option any more with these OneVIPs.

NS1028 Jan 7, 2019 2:00 pm

I bought a $250 One Vanilla Mastercard pre-paid gift card at Sam’s Club. I don’t know why but It's been declined every time I've tried to load $250 at DG.
The Vanilla site says the card is valid.
I am wondering what the problem is and how can i fix it. Thanks.

RedSun Jan 8, 2019 7:01 am


Originally Posted by NS1028 (Post 30623786)
I bought a $250 One Vanilla Mastercard pre-paid gift card at Sam’s Club. I don’t know why but It's been declined every time I've tried to load $250 at DG.
The Vanilla site says the card is valid.
I am wondering what the problem is and how can i fix it. Thanks.

Operator error? Try another DG.

skanchur Jan 8, 2019 7:12 am


Originally Posted by NS1028 (Post 30623786)
I bought a $250 One Vanilla Mastercard pre-paid gift card at Sam’s Club. I don’t know why but It's been declined every time I've tried to load $250 at DG.
The Vanilla site says the card is valid.
I am wondering what the problem is and how can i fix it. Thanks.

Meta OVMCGC won't work at DG or WM

Klemhuzzah Jan 8, 2019 8:49 am


Originally Posted by NS1028 (Post 30623786)
I bought a $250 One Vanilla Mastercard pre-paid gift card at Sam’s Club. I don’t know why but It's been declined every time I've tried to load $250 at DG.
The Vanilla site says the card is valid.
I am wondering what the problem is and how can i fix it. Thanks.

Yeah, Sam's OV MC are notoriously difficult. It's rejected at every FD I've tried. It's also rejected at about 80% of places that sell MO. But through lots of trial and error, I've found 2 places where I can turn them into MO. I assume DG is hardcoded against it, so I would start trying the MO route. For future reference, you can also buy $500 Amex cards, and use the Amex to buy $494.05 Visa at the grocery/drug store, then liquidate that at DG. I really want to like Sam's, but they do make it difficult. I only go there when there's a 5% quarter, DOSH has upped their cashback, or Amex Offiers is having a special. Good luck!

RedSun Jan 8, 2019 11:30 pm


Originally Posted by skanchur (Post 30626860)
Meta OVMCGC won't work at DG or WM

Do not think this is true.

fishfly Jan 9, 2019 10:23 pm

Do BB loads count towards Serve limits?

Mamibear Jan 10, 2019 6:42 am


Originally Posted by fishfly (Post 30635092)
Do BB loads count towards Serve limits?

BB and S are separate entities; limits are $10K per month, $100K annually on each.

radonc1 Jan 10, 2019 7:29 am


Originally Posted by Mamibear (Post 30636210)
BB and S are separate entities; limits are $10K per month, $100K annually on each.

I wonder how many are getting away with $10K a month, and for how long before getting beheaded?

cajunguy Jan 10, 2019 12:49 pm

Hiya - I'm curious about this.....

I played with Serve and Red Birds way back when they had first been released. Yes, they were all closed back then too. So I really thought that was the end of that. Until I see people here talking about using them again.

The Wiki seems to cover what was but not what's going on or I'm just not seeing clearly what it is.

So can we apply for a new Serve card since Amex sold them off?

rjs11 Jan 10, 2019 2:49 pm


Originally Posted by radonc1 (Post 30613176)
Why tempt fate when you know you are being closely scrutinized by the provider. Anything out of line would be picked up immediately.

I agree with letting things lie dormant for a while (months at least). Then restart the program with small and logical deposits and withdrawals that will not invite human monitoring of the account.

While I agree that there are few alternatives, IMO having a functional Serve card is better than being banned from having one. ;)

Based on my experience, Serve will now shut off an account immediately after a load is completed when its systems flag the account, even before you get home to liquidate the funds. Not worth the hassle of getting $500 or $1,000 tied up again.

robbert Jan 10, 2019 8:01 pm

ATM transaction not allowed
 
I had a Serve VIP for several years now, load about $1.5k/month, use about $300 for purchases and take the rest out through MoneyPass ATM. Now I'm getting a "transaction not allowed" error on two ATMs (different banks), but I still have access to my account and the card still works for purchases. So it does not look like I'm shut down (yet), but does anyone have an idea of what might be going on?


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