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-   -   Amex Serve master thread (2017-2023) (https://www.flyertalk.com/forum/manufactured-spending/1812972-amex-serve-master-thread-2017-2023-a.html)

radonc1 Jun 13, 2018 8:30 am


Originally Posted by RedSun (Post 29860318)
If you do not know, or not certain, why do you say that? Better to keep it shut and reprad. Or test it and be certain. That helps us all.

I have been following these threads for a period of time. I am just reporting what I may have read in the past, but since I am banned from Serve, I am not able to confirm or deny what I wrote. This is why I have asked for confirmation or denial of that information.

If you choose to either ignore or disbelieve my statement, go ahead and proceed without altering your behavior. My information is meant only as data with a flag, not as a means of persuading someone on how they should behave. Feel free to ignore what I wrote ;)

Klemhuzzah Jun 13, 2018 2:04 pm

Yesterday, I tried loading a $250 OneVanilla Mastercard (bought at Sam's Club) at Family Dollar. Got "invalid card number" error. Just doing the one card, no split payments or anything fancy. Tried twice, same error both times. When I got home, I looked it up, it's a good card, still has the $250 balance. Tried again today, but at a different Family Dollar, different OneVanilla Mastercard. Same error. I know I've loaded plenty of Vanilla Visas. I'm pretty sure I've loaded Mastercard that I bought from either Office Depot or Staples, but they wouldn't have been Vanilla.

Is anyone else having a similar problem loading OneVanilla Mastercards at Family Dollar?

radonc1 Jun 13, 2018 6:54 pm


Originally Posted by Klemhuzzah (Post 29863213)
Yesterday, I tried loading a $250 OneVanilla Mastercard (bought at Sam's Club) at Family Dollar. Got "invalid card number" error. Just doing the one card, no split payments or anything fancy. Tried twice, same error both times. When I got home, I looked it up, it's a good card, still has the $250 balance. Tried again today, but at a different Family Dollar, different OneVanilla Mastercard. Same error. I know I've loaded plenty of Vanilla Visas. I'm pretty sure I've loaded Mastercard that I bought from either Office Depot or Staples, but they wouldn't have been Vanilla.

Is anyone else having a similar problem loading OneVanilla Mastercards at Family Dollar?

Are you certain that your Serve account is still functional? You can test this by trying to load money from a legitimate DC (Bank or CU) onto your Serve card. If you cannot do this on-line, then your Serve account has been "cooked".

If the above is the case, Amex may (or may not) have been nice enough to send you an email telling you that the account had been restricted.

RedSun Jun 13, 2018 7:23 pm


Originally Posted by Klemhuzzah (Post 29863213)
Yesterday, I tried loading a $250 OneVanilla Mastercard (bought at Sam's Club) at Family Dollar. Got "invalid card number" error. Just doing the one card, no split payments or anything fancy. Tried twice, same error both times. When I got home, I looked it up, it's a good card, still has the $250 balance. Tried again today, but at a different Family Dollar, different OneVanilla Mastercard. Same error. I know I've loaded plenty of Vanilla Visas. I'm pretty sure I've loaded Mastercard that I bought from either Office Depot or Staples, but they wouldn't have been Vanilla.

Is anyone else having a similar problem loading OneVanilla Mastercards at Family Dollar?

You know you are loading a new type of card. OneVanilla Visa card is known to work. The Vanilla MC may not be tested. I always try to avoid MC GCs.

Klemhuzzah Jun 16, 2018 2:55 pm


Originally Posted by Klemhuzzah (Post 29863213)
Yesterday, I tried loading a $250 OneVanilla Mastercard (bought at Sam's Club) at Family Dollar. Got "invalid card number" error. Just doing the one card, no split payments or anything fancy. Tried twice, same error both times. When I got home, I looked it up, it's a good card, still has the $250 balance. Tried again today, but at a different Family Dollar, different OneVanilla Mastercard. Same error. I know I've loaded plenty of Vanilla Visas. I'm pretty sure I've loaded Mastercard that I bought from either Office Depot or Staples, but they wouldn't have been Vanilla.

Is anyone else having a similar problem loading OneVanilla Mastercards at Family Dollar?

Followup: I loaded a USBank Visa to my Serve account, no problem. I wish others would chime in with more data points, but I'm pretty sure the problem is using an OV MC at Family Dollar. OTOH, the Monday before my woes, I successfully turned one into a money order at Kroger, but when I tried again at a different Kroger after the FD failure, it wouldn't work at Kroger. Maybe something changed in 6 days.

asot550 Jun 28, 2018 10:41 am

Is the $1999.99 load limit for bluebird at Walmart per day or per store?

I know there's a $2.5k/day/bb, a $5k/month/bb, and a $10k/month for all bb limit.

Follow up, I know the serve limits are $2.5k/day/serve, $5k/month/serve, $9k/day for all serve, and $10k/month for all serve. Do those limits stack at all with bluebird accounts?

danhouston Jun 28, 2018 11:00 am

yesterday, wanted to submit more bills pay after successfully submitting 1 on the same day, but got a msg that it can't process and request to call the toll-free #; anyone had the same issue? acct still has sufficient $ for more bill pay

called in but gave up after holding for more than 15 min;;; earlier today, resubmitted another bill pay & got the same msg to call in...calling again & still holding for a while now!

inm8num2 Jun 28, 2018 10:59 pm

For the past few years I've been pushing $1 deposits from my Amazon Payments account each month to waive the monthly Serve fee. However, I'd like to add my Serve account as an external account to one of my main banking accounts so that I can push the monthly deposits from there instead (AP balance will run out eventually, and there's seemingly no way to reload it from another bank - I can only withdraw).

I've tried adding my Serve card/account to two different bank accounts (one of them is Chase). In both cases that bank successfully sent the trial deposits but couldn't withdraw them (presumably because the Serve account/routing numbers are for ACH deposits only). So I was unable to verify the Serve account in each case and the verifications failed.

This raises a peculiar issue - if the DD account and routing numbers are for deposits only, would that mean that Serve accounts can't be verified as an external accounts with any banks using trial deposits for the above mentioned reason?

I also tried linking the account to Ally Bank, hoping I could do an instant verification instead of trial deposits, but I receive this message:


According to our records, this account was previously suspended from the Funds Transfer Service therefore it cannot be added at this time. For information relating to this account, please contact a Ally Bank customer service representative.
Would this be due to the other two banks being unable to pull back the trial deposits, causing my Serve account # to somehow be flagged by the FTS?

I've used my Serve card mainly for AmEx offers or other small purchases, but I haven't been loading each month to churn for miles (I probably should have!). In other words I have no reason to think my Serve account itself has been limited in any way by AmEx - everything seems in good order in my account online.

So overall I'm a bit confused. Basically I'd like to be able to push deposits to my Serve card from other bank accounts. This seems impossible due to the limitation on ACH pulling in the verification process, unless I'm missing something. If anyone has any advice I'd appreciate it. Thanks.

RedSun Jul 9, 2018 8:48 pm

Found a friendly DG store on my way. It saves me some travel. Loaded $1k to my green Serve card. I can load the Bluebird, but there is a $3.95 fee at DG. It is free at WM.

homeone Jul 10, 2018 1:03 am


Originally Posted by RedSun (Post 29956666)
Found a friendly DG store on my way. It saves me some travel. Loaded $1k to my green Serve card. I can load the Bluebird, but there is a $3.95 fee at DG. It is free at WM.

which gift cards are u using to load your serve and bluebird cards? thanks

RedSun Jul 10, 2018 7:21 pm


Originally Posted by homeone (Post 29957201)
which gift cards are u using to load your serve and bluebird cards? thanks

FD and DG can take Metabank and Vanilla. WM won't take Vanilla. Those are the only GCs I tried. Do not want to test the MC GCs.

homeone Jul 10, 2018 11:32 pm


Originally Posted by RedSun (Post 29960415)
FD and DG can take Metabank and Vanilla. WM won't take Vanilla. Those are the only GCs I tried. Do not want to test the MC GCs.

thanks for info. so to load serve at walmart, i should only stick with metabank issued GC? any other variable gc safe to use? also where can i purchase metabank issued gc?

homeone Jul 11, 2018 12:24 am

so if online credit card loading ( for example spg amex fpr $200 a day) doesnt generate any spg points nor min spend for newly opened cards, why would anyone bother loading from amex CC directly then?

gregorius Jul 11, 2018 5:56 am


Originally Posted by homeone (Post 29961039)
so if online credit card loading ( for example spg amex fpr $200 a day) doesnt generate any spg points nor min spend for newly opened cards, why would anyone bother loading from amex CC directly then?

American Express Bank FSB imposed that restriction on cards they've issued (SPG, Delta, the charge cards, etc). They're not the only bank to issue cards that run on the AmEx network.

RedSun Jul 11, 2018 7:26 pm


Originally Posted by homeone (Post 29961039)
so if online credit card loading ( for example spg amex fpr $200 a day) doesnt generate any spg points nor min spend for newly opened cards, why would anyone bother loading from amex CC directly then?

Some 3rd party AmEx CCs earn reward points loading with Serve. Certain card, like AmEx Delta, earns bonus points with spending. I'm not sure if AmEx Delta CC counts this as spending.


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