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-   Manufactured Spending (https://www.flyertalk.com/forum/manufactured-spending-719/)
-   -   Amex Serve master thread (2017-2023) (https://www.flyertalk.com/forum/manufactured-spending/1812972-amex-serve-master-thread-2017-2023-a.html)

crazypaving Sep 17, 2023 5:53 pm

does vanilla VGC loads at FD for $500 in one swipe?

dalvigirish Sep 17, 2023 6:15 pm


Originally Posted by crazypaving (Post 35589517)
does vanilla VGC loads at FD for $500 in one swipe?

yes

Larry Ordway Sep 26, 2023 11:54 am


Originally Posted by crazypaving (Post 35589517)
does vanilla VGC loads at FD for $500 in one swipe?

Still not working for me. Tried multiple times this month including today.

It worked for one day earlier in the month.

fly2fish Sep 26, 2023 12:20 pm


Originally Posted by Larry Ordway (Post 35614468)
Still not working for me. Tried multiple times this month including today.

It worked for one day earlier in the month.

Lots of reasons for a load to fail at FD, the vgc being a Vanilla is not one of them.

radonc1 Sep 26, 2023 4:37 pm


Originally Posted by Larry Ordway (Post 35614468)
Still not working for me. Tried multiple times this month including today.

It worked for one day earlier in the month.


Originally Posted by fly2fish (Post 35614556)
Lots of reasons for a load to fail at FD, the vgc being a Vanilla is not one of them.

Have you thought about trying to load a lesser amount with that card, say $200 in a single swipe. If that doesn't work, I would try a small purchase as a debit, not credit at the same store to see if debit purchases are being blocked. To be sure, you should try and make a credit purchase. If that succeeds, then you know where the problem lies.
If a debit purchase fails, then that particular FD is blocking debit charges on your VGC. :(

Larry Ordway Sep 27, 2023 10:25 am


Originally Posted by radonc1 (Post 35615352)
Have you thought about trying to load a lesser amount with that card, say $200 in a single swipe. If that doesn't work, I would try a small purchase as a debit, not credit at the same store to see if debit purchases are being blocked. To be sure, you should try and make a credit purchase. If that succeeds, then you know where the problem lies.
If a debit purchase fails, then that particular FD is blocking debit charges on your VGC. :(

I have used the cards at various places both debit and credit and all have gone through. I have not tried at FD. I will try both the lesser amount in a swipe and buying something there on debit.

radonc1 Sep 27, 2023 11:22 am


Originally Posted by Larry Ordway (Post 35617125)
I have used the cards at various places both debit and credit and all have gone through. I have not tried at FD. I will try both the lesser amount in a swipe and buying something there on debit.

So all you have to do is make a debit purchase of a candy bar at that FD. If that fails, then you have your answer (as long as buying the candy went through as a credit purchase!)
Let us know and general location DP would be appreciated ;)

ryandelmundo Oct 12, 2023 7:53 pm

Bought both flavors of Serve and both times I got this lovely message. Even more insulting, the Amex version charged me the 7.95 fee already for something I cant use.

Any ideas why I got denied? I prob had a serve years ago but dont think it got shut down. I also use Google Voice as a phone number.

Now I gotta figure out a way to cash these things out and call and get my 7.95
https://cimg1.ibsrv.net/gimg/www.fly...68c4200726.png

radonc1 Oct 13, 2023 5:15 am


Originally Posted by ryandelmundo (Post 35659544)
Bought both flavors of Serve and both times I got this lovely message. Even more insulting, the Amex version charged me the 7.95 fee already for something I cant use.

Any ideas why I got denied? I prob had a serve years ago but dont think it got shut down. I also use Google Voice as a phone number.

Now I gotta figure out a way to cash these things out and call and get my 7.95
https://cimg1.ibsrv.net/gimg/www.fly...68c4200726.png

Were you banned by Amex in the past? This would include Bluebird bans as well as any other Amex CC's ?
It appears that the answer must be a yes since you are on Amex's naughty list.
Sadly, your card purchase money is gone and for just about everyone, the ban appears to be lifetime (no limit seems to have been reached to date).:(

If you have not been banned in the past, I would make a phone call, although multiple DPs seem to indicate that these are fruitless. However, if you were the victim of identity theft, I would escalate as much as possible with Amex (may have to go to Corporate, not BB or Serve).

Hysch Oct 13, 2023 8:47 am


Originally Posted by ryandelmundo (Post 35659544)
Bought both flavors of Serve and both times I got this lovely message. Even more insulting, the Amex version charged me the 7.95 fee already for something I cant use.

Any ideas why I got denied? I prob had a serve years ago but dont think it got shut down. I also use Google Voice as a phone number.

Now I gotta figure out a way to cash these things out and call and get my 7.95
https://cimg1.ibsrv.net/gimg/www.fly...68c4200726.png

There are way more data points of this than anyone getting approved for new cards. See my previous posts from June. https://www.flyertalk.com/forum/manu...l#post35353940

Even for people who have never had a card it seems almost impossible to get one these days.

ryandelmundo Oct 15, 2023 1:39 pm


Originally Posted by Hysch (Post 35660727)
There are way more data points of this than anyone getting approved for new cards. See my previous posts from June. https://www.flyertalk.com/forum/manu...l#post35353940

Even for people who have never had a card it seems almost impossible to get one these days.

Yeah no previous bans. What a stupid product if no one can get approved for it.

joewynton Oct 20, 2023 2:10 pm

ATM withdrawals limited
 
So I reported a while back where I was getting limited to $80 transactions. Previously I had no trouble removing $400 in one single transaction.
Im just getting frustrated with this because Serve customer support is just not being helpful. They keep telling me to try later (after 30 minutes). Does anyone have any clue what is going on? Anyone else getting issues withdrawing more than $80 at at time ? I can only perform 5 transactions of $80 before I get timed out of being able to withdraw any more.
Super frustrating that serve customer can't tell me anything at all.

IAD_flyer Oct 20, 2023 2:13 pm


Originally Posted by joewynton (Post 35680737)
So I reported a while back where I was getting limited to $80 transactions.

Have you tried another ATM operator? Might be on the operator side.

joewynton Oct 20, 2023 2:20 pm


Originally Posted by IAD_flyer (Post 35680750)
Have you tried another ATM operator? Might be on the operator side.

The $80 limit is not ATM operator related. I've tried several ATMs and can assure you I can't withdraw amounts greater than $80 where I previously could. I've withdrawn $400 in one shot at the same ATMs before.
I have not tried other ATM operators after being limited to the 5 transaction at that particular operators ATM, but I can probably try that today.

jasonm17 Oct 23, 2023 3:11 pm

I never knew a Visa version existed. Is this similar to the BB Visa that functions as an actual bank account?
https://cimg1.ibsrv.net/gimg/www.fly...b1cfb89074.png


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