Last edit by: RedSun
This is the 2016 and onwards Bluebird thread.
The original discussion. The previous 2013- 2014 megathread. The previous 2015 megathread.
-------------------------------------------------------------------------------------
Read the wiki before posting a question.
The most recent huge wave of shutdowns occurred in May 2019.
Most accounts used for MS were shut down on Jan 8, 2016. Another wave of shutdowns occurred on March 4, 2016. Using Bluebird for MS is very likely to lead to account closure. There is no clear pattern as to how to avoid the account shut-downs. Some of the dormant accounts were not shut down.
Check your BB load limits BEFORE asking in this thread about "tender not allowed" or any other errors.
Bluebird website. There's no need to buy a Bluebird kit in-store; sign-up free on the website.
For information on switching from BB to Serve, see the Serve thread wiki.
Bluebird Load Limits:
The cash load limit for a temp card is $1,500 total.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt. If blocked, call Account Protection Services at 1-800-660-2454 to clear it (9am-8pm EST, Mon-Fri).
The day currently resets around midnight Eastern/11pm Central/10pm Mountain/9pm Pacific.
For online bill pay
Loading with debit card at Walmart
Self checkout does not work for loading.
Many Walmart stores are enforcing a rule against the use of gift cards when loading, even though the register and the MCE do not enforce. Do not make your prepaid debit cards visible. Show them a bank debit card if asked. Otherwise, you may be asked by management to never visit the MC again to load with gift cards.
Loads at register over $500 will sometimes trigger ID requirement. There is a limit of four swipes per transaction; this means your card plus three payments.
If your card doesn't say "debit" on the front, it isn't a debit card.
Please see http://www.flyertalk.com/forum/manuf...bit-cards.html for additional information on using prepaid debit cards.
Training a WM cashier:
Error Messages:
DEBIT NOT AVAILABLE
Received when I used a card I thought I had activated but hadn't.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
TENDER NOT ALLOWED
Card was incorrectly read, or wrong PIN entered .
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again. Try again later.
The original discussion. The previous 2013- 2014 megathread. The previous 2015 megathread.
-------------------------------------------------------------------------------------
Read the wiki before posting a question.
The most recent huge wave of shutdowns occurred in May 2019.
Most accounts used for MS were shut down on Jan 8, 2016. Another wave of shutdowns occurred on March 4, 2016. Using Bluebird for MS is very likely to lead to account closure. There is no clear pattern as to how to avoid the account shut-downs. Some of the dormant accounts were not shut down.
Check your BB load limits BEFORE asking in this thread about "tender not allowed" or any other errors.
Bluebird website. There's no need to buy a Bluebird kit in-store; sign-up free on the website.
For information on switching from BB to Serve, see the Serve thread wiki.
Bluebird Load Limits:
- Cash loading: $2,500 ($1,999.99 at Walmart) per card per day; $9,000 per day all BB cards combined; $5,000 total per calendar month each card; $10,000 calendar month and $100,000 per year all BB cards combined for each SSN.
- Direct Deposit: $100,000 per year
- Online Debit Card Load* - $200/day and $1,000/month
- Checking/Savings Account - $2,000/month
- Mobile Check Capture by Ingo® Money - $5,000/day and $10,000/month
- ATM Withdrawals - $750/day and $2,000/month
The cash load limit for a temp card is $1,500 total.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt. If blocked, call Account Protection Services at 1-800-660-2454 to clear it (9am-8pm EST, Mon-Fri).
The day currently resets around midnight Eastern/11pm Central/10pm Mountain/9pm Pacific.
For online bill pay
- You can pay the credit card that you used to buy reloads
- Error 1302 means that you have 1 pending payment the same amount as the one you just submitted. For example, 1000 bill pay to sapphire preferred from Friday and then on Saturday you submit another bill pay for 1000 to sapphire preferred, you will get this error.
- Tip: if using online bill pay to the same place multiple times, vary your amounts by $0.01 to make it easier to track since your confirmation number does not match the tracking number on your credit card statement
Loading with debit card at Walmart
Self checkout does not work for loading.
Many Walmart stores are enforcing a rule against the use of gift cards when loading, even though the register and the MCE do not enforce. Do not make your prepaid debit cards visible. Show them a bank debit card if asked. Otherwise, you may be asked by management to never visit the MC again to load with gift cards.
Loads at register over $500 will sometimes trigger ID requirement. There is a limit of four swipes per transaction; this means your card plus three payments.
If your card doesn't say "debit" on the front, it isn't a debit card.
Please see http://www.flyertalk.com/forum/manuf...bit-cards.html for additional information on using prepaid debit cards.
Training a WM cashier:
- If the WM cashier doesn't know how to load the card, advise them to enter "70" then press "action code".
- If you are using a temp card that doesn't have your name on it, you can swipe the card from your side of the terminal. The WM rep never has to touch any of your cards. The screen will say "enter account." That is your prompt to slide the card.
- The terminal will ask the WM employee if you are loading in multiples of $2000. Advise them to enter "no."
- Avoid saying gift card. Always refer to your card as a debit card.
Error Messages:
DEBIT NOT AVAILABLE
Received when I used a card I thought I had activated but hadn't.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
TENDER NOT ALLOWED
Card was incorrectly read, or wrong PIN entered .
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again. Try again later.
Bluebird master thread (2016 onwards)
#556
Join Date: Apr 2009
Location: 787
Programs: Too many to list
Posts: 1,306
Which cards are still loadable on BB? Vanilla - no? Simon? Those from Vons/Kroger?
#558
Join Date: Oct 2008
Location: LAX/ONT
Posts: 201
If I close my BB account, how long until I can reopen again?
#560
Join Date: Oct 2010
Location: USA
Programs: DL PM - IC RA - HHonors Gold - Hertz Gold - AA - US - CO - Choice Privileges
Posts: 1,668
I still have a Bluebird account with $4 and continue to receive monthly statement via email. As noted closing the account and waiting six month would present opportunities to open yet another Bluebird account; but I fail to see value in Bluebird accounts. The travel loyalty program is a moving target.
#562
Join Date: Jun 2012
Location: SLC
Programs: DL PM
Posts: 63
I still have a BB account that hadn't been shut down and was loading with USB VGC's for a few months about $1500/mo to pay my rent via BB check and some utilities to meet my bonus spend goal on the card. I tried loading a few times the same way I did the last few months and it got declined (can't remember the error code) and said contact bank. I called in and they said WM was making the charge, then returning it to the card and the problem was on WM's end. Any ideas? I'm trying to hit the spend goal by the end of the year....
#563
Join Date: Feb 2013
Posts: 1,815
I still have a BB account that hadn't been shut down and was loading with USB VGC's for a few months about $1500/mo to pay my rent via BB check and some utilities to meet my bonus spend goal on the card. I tried loading a few times the same way I did the last few months and it got declined (can't remember the error code) and said contact bank. I called in and they said WM was making the charge, then returning it to the card and the problem was on WM's end. Any ideas? I'm trying to hit the spend goal by the end of the year....
Maybe the system was down? Has happened in past.
#566
Join Date: Feb 2013
Posts: 1,815
Problems with B.B. system? Problem is many have been shutdown so no one reports like they used to years ago.
Best way to find out is try to load cash. If you are still open and it’s not taking cash then there’s a problem with B.B.
Best way to find out is try to load cash. If you are still open and it’s not taking cash then there’s a problem with B.B.
#567
Join Date: Jun 2012
Location: SLC
Programs: DL PM
Posts: 63
I guess I could try that, but it worked using a VGC last month.
#568
Join Date: May 2008
Posts: 198
Update: Worked fine when i went to another Walmart. I never have luck with one of the Walmart nearby. Either that Walmart is having issues or the PIN is wrong.
FWIW, i changed the PIN by calling the 1866 number and tried at a different Walmart.
FWIW, i changed the PIN by calling the 1866 number and tried at a different Walmart.
#569
Join Date: Jun 2012
Location: SLC
Programs: DL PM
Posts: 63
sbalasu3: what was the error you got originally?