Jan 7, 2016, 8:18 am
Last edit by: RedSun
This is the 2016 and onwards Bluebird thread.
The original discussion. The previous 2013- 2014 megathread. The previous 2015 megathread.
-------------------------------------------------------------------------------------
Read the wiki before posting a question.
The most recent huge wave of shutdowns occurred in May 2019.
Most accounts used for MS were shut down on Jan 8, 2016. Another wave of shutdowns occurred on March 4, 2016. Using Bluebird for MS is very likely to lead to account closure. There is no clear pattern as to how to avoid the account shut-downs. Some of the dormant accounts were not shut down.
Check your BB load limits BEFORE asking in this thread about "tender not allowed" or any other errors.
Bluebird website. There's no need to buy a Bluebird kit in-store; sign-up free on the website.
For information on switching from BB to Serve, see the Serve thread wiki.
Bluebird Load Limits:
The cash load limit for a temp card is $1,500 total.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt. If blocked, call Account Protection Services at 1-800-660-2454 to clear it (9am-8pm EST, Mon-Fri).
The day currently resets around midnight Eastern/11pm Central/10pm Mountain/9pm Pacific.
For online bill pay
Loading with debit card at Walmart
Self checkout does not work for loading.
Many Walmart stores are enforcing a rule against the use of gift cards when loading, even though the register and the MCE do not enforce. Do not make your prepaid debit cards visible. Show them a bank debit card if asked. Otherwise, you may be asked by management to never visit the MC again to load with gift cards.
Loads at register over $500 will sometimes trigger ID requirement. There is a limit of four swipes per transaction; this means your card plus three payments.
If your card doesn't say "debit" on the front, it isn't a debit card.
Please see http://www.flyertalk.com/forum/manuf...bit-cards.html for additional information on using prepaid debit cards.
Training a WM cashier:
Error Messages:
DEBIT NOT AVAILABLE
Received when I used a card I thought I had activated but hadn't.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
TENDER NOT ALLOWED
Card was incorrectly read, or wrong PIN entered .
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again. Try again later.
The original discussion. The previous 2013- 2014 megathread. The previous 2015 megathread.
-------------------------------------------------------------------------------------
Read the wiki before posting a question.
The most recent huge wave of shutdowns occurred in May 2019.
Most accounts used for MS were shut down on Jan 8, 2016. Another wave of shutdowns occurred on March 4, 2016. Using Bluebird for MS is very likely to lead to account closure. There is no clear pattern as to how to avoid the account shut-downs. Some of the dormant accounts were not shut down.
Check your BB load limits BEFORE asking in this thread about "tender not allowed" or any other errors.
Bluebird website. There's no need to buy a Bluebird kit in-store; sign-up free on the website.
For information on switching from BB to Serve, see the Serve thread wiki.
Bluebird Load Limits:
- Cash loading: $2,500 ($1,999.99 at Walmart) per card per day; $9,000 per day all BB cards combined; $5,000 total per calendar month each card; $10,000 calendar month and $100,000 per year all BB cards combined for each SSN.
- Direct Deposit: $100,000 per year
- Online Debit Card Load* - $200/day and $1,000/month
- Checking/Savings Account - $2,000/month
- Mobile Check Capture by Ingo® Money - $5,000/day and $10,000/month
- ATM Withdrawals - $750/day and $2,000/month
The cash load limit for a temp card is $1,500 total.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt. If blocked, call Account Protection Services at 1-800-660-2454 to clear it (9am-8pm EST, Mon-Fri).
The day currently resets around midnight Eastern/11pm Central/10pm Mountain/9pm Pacific.
For online bill pay
- You can pay the credit card that you used to buy reloads
- Error 1302 means that you have 1 pending payment the same amount as the one you just submitted. For example, 1000 bill pay to sapphire preferred from Friday and then on Saturday you submit another bill pay for 1000 to sapphire preferred, you will get this error.
- Tip: if using online bill pay to the same place multiple times, vary your amounts by $0.01 to make it easier to track since your confirmation number does not match the tracking number on your credit card statement
Loading with debit card at Walmart
Self checkout does not work for loading.
Many Walmart stores are enforcing a rule against the use of gift cards when loading, even though the register and the MCE do not enforce. Do not make your prepaid debit cards visible. Show them a bank debit card if asked. Otherwise, you may be asked by management to never visit the MC again to load with gift cards.
Loads at register over $500 will sometimes trigger ID requirement. There is a limit of four swipes per transaction; this means your card plus three payments.
If your card doesn't say "debit" on the front, it isn't a debit card.
Please see http://www.flyertalk.com/forum/manuf...bit-cards.html for additional information on using prepaid debit cards.
Training a WM cashier:
- If the WM cashier doesn't know how to load the card, advise them to enter "70" then press "action code".
- If you are using a temp card that doesn't have your name on it, you can swipe the card from your side of the terminal. The WM rep never has to touch any of your cards. The screen will say "enter account." That is your prompt to slide the card.
- The terminal will ask the WM employee if you are loading in multiples of $2000. Advise them to enter "no."
- Avoid saying gift card. Always refer to your card as a debit card.
Error Messages:
DEBIT NOT AVAILABLE
Received when I used a card I thought I had activated but hadn't.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
TENDER NOT ALLOWED
Card was incorrectly read, or wrong PIN entered .
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again. Try again later.
Bluebird master thread (2016 onwards)
May 22, 2016, 12:50 pm
#466
Join Date: Aug 2013
Posts: 80
It might just be a glitch. Also shows BlueBird registration page for me. Was definitely Serve yesterday.
May 28, 2016, 2:51 am
#468
Join Date: Nov 2008
Programs: SPG Gold, Hilton Diamon, IHG Spire
Posts: 374
Does everyone still have problem loading BB at Kate?
May 28, 2016, 3:09 am
#469
Join Date: Sep 2014
Location: ATL
Programs: Leisure Traveler: Delta DM, Starwood PM50, Global Entry, NEXUS, CLEAR
Posts: 163
Jun 3, 2016, 9:13 am
#471
Join Date: Jul 2009
Posts: 63
since pre-paid debit card (Paypal) can't be use to load online, I assume I can use it to load at the register right?
Jun 9, 2016, 2:26 pm
#472
Join Date: Feb 2012
Location: Los Angles
Posts: 2,101
Any recent shut down?
have 3x$500 Vanilla visas, can I load 49.99 increments at any cashier (cash register) with select 'debit'?
have 3x$500 Vanilla visas, can I load 49.99 increments at any cashier (cash register) with select 'debit'?
Jun 19, 2016, 11:15 am
#473
Join Date: Feb 2012
Location: Los Angles
Posts: 2,101
can u load BB with VGC at the cashier?
Jun 19, 2016, 12:46 pm
#474
Join Date: Mar 2011
Location: SAN
Programs: Delta Gold. Hilton Diamond. Hyatt Explorist.
Posts: 1,677
Jun 20, 2016, 9:16 pm
#475
Join Date: Jul 2014
Location: Columbia, MO
Programs: MileagePlus, SkyMiles
Posts: 3
I have received the same message twice with my BB at wal-mart register, it was a few weeks ago. No one knew much about it, but basically I think it was simply a BB/walmart glitch that resolved itself after a while. It certainly does not necessarily mean that you're shutdown.
Jun 21, 2016, 8:47 am
#476
Join Date: Jul 2014
Posts: 3,688
I haven't heard a round of massive shutdowns lately, hopefully it remains that way
Jun 21, 2016, 11:55 am
#477
Join Date: May 2003
Location: CA
Programs: AA Lifetime Gold, HHonors Diamond
Posts: 2,879
Jun 21, 2016, 12:38 pm
#479
Join Date: Feb 2012
Location: Los Angles
Posts: 2,101
(Sun/Mon I loaded few meta and US bank....smooth and all good!)
Jun 21, 2016, 1:31 pm
#480
Join Date: Jul 2014
Posts: 3,688
IME loading at registers (the SCO cashiers are the best in my area)I don't press any other button aside from confirm load amount to unload vanillas in increments <$50. I cannot say whether other WM registers does the same thing since there have been a lot of SW upgrades reported in different regions.