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-   -   The 2015 Shutdown Thread (https://www.flyertalk.com/forum/manufactured-spending/1664642-2015-shutdown-thread.html)

lumangoy Nov 15, 2015 1:42 pm

I just received a certified mail from hunt1ngt0n that I either need to close my account or they will close it in one week.

The letter was from the Deposit Operation, so they probably didn't like the number of MOs I was depositing.

this bank was very convenient as they had an ATM where I purchased MOs!

I only had the account a little over 3 months and was depositing 1-1.5kat a time not going over 10k per month.

Phantom707 Nov 15, 2015 2:25 pm

This is my first shutdown, and I don't know if it really counts. Gift Card Mall won't let me login with my account, and they refuse to give any reason for it. However, they even suggested and encouraged me to use a different email address, which I am able to do successfully. Interestingly, even though I can't login through the main site, I can on the backdoor link using the banned account. I detailed the whole fiasco on the GCM thread, but it doesn't really matter since they're not useful anymore.

EVA777 Nov 16, 2015 8:25 pm

Looked through the entire Cit! shutdown thread for Hilton reserve card shutdowns. Do they claw back points on shutdowns? How sensitive are they to MSing? I see advice above to break in spending habits. Is $30-50k per year ok on 1 card? Certain I'll get approved, just don't want it to be short lived. I currently have no citi cards, solid credit, no pulls in 18 months.

TIA

mmdough Nov 17, 2015 4:56 am


Originally Posted by EVA777 (Post 25724985)
Looked through the entire Cit! shutdown thread for Hilton reserve card shutdowns. Do they claw back points on shutdowns? How sensitive are they to MSing? I see advice above to break in spending habits. Is $30-50k per year ok on 1 card? Certain I'll get approved, just don't want it to be short lived. I currently have no citi cards, solid credit, no pulls in 18 months.

TIA

It's hard to say. The answer is also dependent on your income and the CL Citi gives you. There is a difference between someone who has a small CL of say 3K compare with someone over 20K. Citi will not like it if you MS and cycle your limit several times a month. And being a new Citi customer doesn't help either. I would start slow and put a lot of other expenses onto it. It also helps if you have more than one venue for your MSing.

EVA777 Nov 17, 2015 8:38 am

Thanks for the reply. I have had citi cards in the past, never a late payment, never cycled limits (don't do this anyway). I expect a decent limit.

OHijAAzi73 Nov 30, 2015 10:54 pm

"Notice of account closing"
 
Just got the letter of honor from Citi in regard of my checking account with a 3 weeks window to withdraw funds.

Citi customer for 15 years and was my main bank since.

Was doing mobile deposits just under 3 k/ month about a year ago and stopped when I got the "phone call" back in September.

Also did few thousands AGC few months ago.

My CC accounts are still alive for now.

For those who went through this with Citi, is this a lifetime ban/ blacklist for all Citi products including CC?

Are CC accounts destined to be closed as well?.... Have around 100k TYP sitting around.

Any negative remarks reported to ChexSystems?

Appreciate the feedback

mhdena Nov 30, 2015 11:55 pm

The CCs will be next. Best to move the TYPs now or lose those too.

Happy Dec 1, 2015 11:01 am


Originally Posted by OHijAAzi73 (Post 25794147)
Just got the letter of honor from Citi in regard of my checking account with a 3 weeks window to withdraw funds.

Citi customer for 15 years and was my main bank since.

Was doing mobile deposits just under 3 k/ month about a year ago and stopped when I got the "phone call" back in September.

Also did few thousands AGC few months ago.

My CC accounts are still alive for now.

For those who went through this with Citi, is this a lifetime ban/ blacklist for all Citi products including CC?

Are CC accounts destined to be closed as well?.... Have around 100k TYP sitting around.

Any negative remarks reported to ChexSystems?

Appreciate the feedback

How soon you move the funds out after doing the mobile deposit? 3K/month sounds a fairly low amount.

Suggest you to read thru the Citi closure thread in the Citi forum for the last couple months' posts.

Your CC will be next. If you dont want to lose the higher redemption value (airline tickets) you should redeem NOW. Also transfer ability would be no more once CCs are closed.

As for your checking account, if you close it yourself before the deadline of window, it should not be reported to Chex / EWS (Early Warning Services). It has brief discussion on EWS in the Citi closure thread. Go read it for your own benefits.

jk2 Dec 1, 2015 11:34 am


Originally Posted by Happy (Post 25796484)
How soon you move the funds out after doing the mobile deposit? 3K/month sounds a fairly low amount.

Suggest you to read thru the Citi closure thread in the Citi forum for the last couple months' posts.

Your CC will be next. If you dont want to lose the higher redemption value (airline tickets) you should redeem NOW. Also transfer ability would be no more once CCs are closed.

As for your checking account, if you close it yourself before the deadline of window, it should not be reported to Chex / EWS (Early Warning Services). It has brief discussion on EWS in the Citi closure thread. Go read it for your own benefits.

I am not sure that he can close checking account - I was in the same boat and was turned down, since account was in "closing" state and CSR couldn't do anything.

Happy Dec 1, 2015 12:22 pm


Originally Posted by jk2 (Post 25796640)
I am not sure that he can close checking account - I was in the same boat and was turned down, since account was in "closing" state and CSR couldn't do anything.

Really? I believe other banks let you close the account yourself before the deadline from the banks. People reported they could do so with SunTrust and BofA. Granted there was a period leading to the actual closure, usually a week prior to the deadline the account was "frozen" meaning no transaction was allowed / debit card disabled, but closure initiated by the customer was definitely allowed.

OP should open some bank accounts BEFORE his Citi account is closed so he would not be affected by CHEX/EWS reports should there be any.

mittenfingerz Dec 1, 2015 3:44 pm

I don't think he needs to close his checking. This happened to me in July, and I
ordered Chex Systems after the fact. There were no negative marks, and it hasn't affected my ability to open new accounts. Also, my credit cards are still open, but I wouldn't let that stop you from starting the burn process ASAP. I'm glad because I put a lot of value on my Prestige card.

If you find out why, keep us posted. They bounced me back and forth between customer service and the branch and didn't get a real answer.

OHijAAzi73 Dec 1, 2015 6:20 pm


Originally Posted by mittenfingerz (Post 25797862)
I don't think he needs to close his checking. This happened to me in July, and I
ordered Chex Systems after the fact. There were no negative marks, and it hasn't affected my ability to open new accounts. Also, my credit cards are still open, but I wouldn't let that stop you from starting the burn process ASAP. I'm glad because I put a lot of value on my Prestige card.

If you find out why, keep us posted. They bounced me back and forth between customer service and the branch and didn't get a real answer.

So there is hope that the CC accounts will remain open?.... people who got their checking accounts closed, CC closures followed a couple months later...I really don't care about the checking account although it was my main one, I value their CC portfolio, I have DC, premiere,Exec AA, BIZ TYP,BIZ AA, AA Amex, Dividend,Hilton Reserve....

Customer rep mentioned the closure is due to "Business Activities", and that I have to visit a branch for a possible resolution....but a Citi branch is a couple states away...however I'am willing to visit one if there is any hope...

kingofkingsforu Dec 1, 2015 10:22 pm


Originally Posted by OHijAAzi73 (Post 25798393)
So there is hope that the CC accounts will remain open?.... people who got their checking accounts closed, CC closures followed a couple months later...I really don't care about the checking account although it was my main one, I value their CC portfolio, I have DC, premiere,Exec AA, BIZ TYP,BIZ AA, AA Amex, Dividend,Hilton Reserve....

Customer rep mentioned the closure is due to "Business Activities", and that I have to visit a branch for a possible resolution....but a Citi branch is a couple states away...however I'am willing to visit one if there is any hope...

This sounds too bad. So was there any MS activity on the credit cards that may lead to ban on checking accounts.

Please post your activity with Citi checking and CC accounts it will be helpful.

thanks

travelfreaks Dec 1, 2015 11:25 pm


Originally Posted by OHijAAzi73 (Post 25794147)
Just got the letter of honor from Citi in regard of my checking account with a 3 weeks window to withdraw funds.

Citi customer for 15 years and was my main bank since.

Was doing mobile deposits just under 3 k/ month about a year ago and stopped when I got the "phone call" back in September.

Also did few thousands AGC few months ago.

My CC accounts are still alive for now.

For those who went through this with Citi, is this a lifetime ban/ blacklist for all Citi products including CC?

Are CC accounts destined to be closed as well?.... Have around 100k TYP sitting around.

Any negative remarks reported to ChexSystems?

Appreciate the feedback

Wife and I had our checking accounts closed just a few days before we should have received our 30k AA miles sign-up bonuses (back in Spet). As of now our cc's are still open (knock on wood), but we proactively xfered out close to a 7 figure amount of TY points. I was sad to lose the flexibility, but would have been sick if we lost them. I just ordered Chex systems reports for both of us last week, so I will update here when I receive them.

OHijAAzi73 Dec 2, 2015 12:27 am


Originally Posted by kingofkingsforu (Post 25799454)
This sounds too bad. So was there any MS activity on the credit cards that may lead to ban on checking accounts.

Please post your activity with Citi checking and CC accounts it will be helpful.

thanks

MS activities included buying AGC few months ago using DC, AA Exec,regular monthly mobile deposits 499.xx (less than 3k/ month ), paying CC's using debit cards over the phone.....but also regular heavy spend on the cards.....like I said Citi called twice back in August/September....first one inquiring about the sudden high AGC purchases on the BIZ TYP, second one about those multiple $499.xx deposits...one more thing , I opened a Citigold account back in April for the bonus (never got it, assuming didn't qualify because I am existing customer) and funded the account using Arrival+ card (about $10k), stupid me fees consumed my small remaining balance and account was overdrawn and eventually blocked.....not sure its the reason though.... customer rep mentioned the closure is not because the account was overdrawn rather its because I was using the personal checking account as a business account or for business activities!!


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