Last edit by: NoonRadar
Nov 24, 2015
Dear XXXXXXXXX,
We want to let you know that we are making a change to your Target Prepaid REDcard® by American Express, and you will no longer be able to add money from your debit card at Target stores. As always, you can continue to add money to your Prepaid REDcard by using:
• Your debit card online through your Account
• Cash at a Target Store
• Direct Deposit (You can automatically add all or part of your paycheck, government benefits and federal tax refunds to your Prepaid REDcard)
DEAD FOR DEBIT CARD LOADS EFFECTIVE 10/12/2015 - MEMO: http://frequentmiler.boardingarea.co...uests-can-use/
DEAD FOR CREDIT CARD LOADS. (Amex GCs Included)
Effective May 6, 2015 registers are hard-coded to not allow credit card reload. PIN-based debit cards are working, however YMMV. PIN-based debit cards may be refused by cashiers.
WHAT IS TARGET PREPAID REDCARD?
Prepaid Redcard is a reloadable American Express card. It is only available to purchase at select Target stores.
WEBSITE:
This site may error when in Firefox, especially with adding payees / bill pay. Customer service says to use Chrome or Internet Explorer.
https://amex.serve.com/prepaidredcard
PREPAID REDCARD LOAD LIMITS
Cash (or debit card) loading at Target: ** - $1,000/transaction, $2,500/day and $5,000/month
Online Debit Card Load * - $200/day and $1,000/month
Checking/Savings Account - $2,000/month
Checks - $2,000/day and $10,000/month
ATM Withdrawals - $750/day and $2,000/month
All "Monthly" limits are per calendar month and reset on the 1st of each month.
Daily limits reset at midnight Eastern time, 9 PM Pacific time.
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt.
ATM Withdrawals:
No-fee ATM usage at US Target stores* and U.S. Allpoint network ATMs. (ATM usage not available at any other ATMs.) Find an Allpoint ATM at: www.allpointnetwork.com Note that some ATMs only allow $400/transaction. There is a $750/day and $2,000/month limit to ATM withdrawals.
RedCard is only available in specific Target stores and is not available in all states. Go to this site to find a list of available locations:https://amex.serve.com/prepaidredcard
FREQUENTLY ASKED QUESTIONS
Q: Can I reload a RB at a Target that doesn't sell RB?
Yes. However, the cashier may not know how to do it. You may be able to coach them through it by saying "It's like reloading a Starbucks (or Gift) card". For step-by-step instructions on one method of 'coaching' new cashiers see Post#1904
Q: Can I buy or reload a RB in North Carolina?
See post here: http://www.flyertalk.com/forum/manuf...a-63.html#2520
There is currently a software issue preventing any reload of any kind in NC. It is a known issue but there is no ETA on a fix.
Q: Can I reload the RB at any register, or just at the Customer Service desk?
It can be done at any register, however some cashiers are not trained on how to do this and you may have to go to Customer Service.
Q: What is the most efficient way to drain a RedCard?
Use BillPay to pay bills. For example, pay the credit card you used to load RedCard with. You can also withdraw money at ATMs.
Q: I cant access the BillPay feature through the RB website!
Verify that your account information correctly reflects a 10-digit phone number (including area code). Numerous people have reported that their account only had a 7-digit phone number (no area code) and that, after updating to a 10-digit phone number, BillPay miraculously started working.
Q: Can we buy a temporary Redbird card while we still have a Bluebird or Serve account?
Yes.
Q: How many Redbird cards can you purchase at once?
You can only purchase one Redbird card a day per SSN. If you plan to purchase more than one, be sure to use a different SSN for each purchase to avoid activation issues.
Q: Can we register our temporary Redbird online while we still have a Bluebird or Serve account?
No. You will have to cancel your Bluebird or Serve account first before registering.
Q: How do I cancel my BlueBird or Serve Account online? Do I need to call them?
Frequent Miler posted a useful trick that will help you cancel online How to cancel Bluebird online This works for both BlueBird and Serve.
Q: Cancelled Bluebird, why does registering Redbird error out saying Bluebird is still active?
If you have open transactions that have not been settled, like BillPay checks that have not yet been cashed, the account cannot settle and will not be truly closed. Thus Target will reject it until it's permanently closed.
Q: Can we get Redbird online?
No. The only way to get Redbird is to find a participating Target store and buy a temporary card there. Some people have purchased RB on Ebay, Amazon, or through private deals. Be aware that doing so may violate the TOS of one or more of these services. Also be aware that buying an un-activated RB, you are potentially buying "stolen" merchandise; the seller *may* have simply taken the un-activated RB cards from a target store without permission. At best they got permission from a low-level employee; they certainly are not getting permission from someone authorized to allow sale of RB outside of the current Target-authorized roll out markets. It is highly recommended to only buy already activated Redbirds because many Targets which do not offer Redbirds also will not be able to activate them and you will spend a month with the Customer Service line trying to get a new one.
Q: Does the initial load you put in when purchasing the Redbird count against the monthly limit?
No. After registering the Redbird online, any loads done will count against your monthly limit, even on your temp card.
Q: Can we load Redbird with Target gift cards at Target?NO.
When loading, the register displays a large message saying that gift cards cannot be used to pay for this transaction.
Q: What are the card’s load limits per transaction at Target?
[B]As of 2/2/2015 there is a maximum $1,000 load per transaction. You can no longer load the same RB multiple times (multiple swipes) in 1 transaction. Likewise, you can no longer load multiple RBs (say your's and your spouse's) in 1 transaction. Maximum of 1 load, for $1,000 per debit card payment. End of story.
Q: What credit cards can I use to reload RedCard in Target stores?
NONE. As of May 6, 2015, credit cards cannot be used to reload.
Q: Can I reload with a debit card?
Yes, but only if the debit card can be authenticated with PIN-number. Signature-based debit that processes on the Visa/MasterCard/AmEx networks will NOT work.
Q: Can I reload with a prepaid debit card or Vanilla Visa?
Yes, but only if you have a PIN for that card.
Q: How can I load 2 debit cards in one transaction? Example 2x$500.
1. Swipe debit card on my terminal after total comes up $1000.
2. PIN pad comes up. Enter 4 digit PIN.
3. Do you want cash back? press NO
4. Do you want full amount on this card? press NO <<<Note: I pressed YES and did not have a step 5. - PHLisa
5. Cashier reads something on register, asks how much on this card. $500. They push something to continue.
6. Swipe card #2. Enter PIN
7. Repeat 3 to 5. Total: 0.00
8. Receipt prints. Thank cashier. The end.
(thanks to Mamibear)
Q: Can someone else buy a Redbird card for you?
Yes. When you buy a temp Redbird card at Target, you have to give them your drivers license info, your SSN (can be any set of numbers, does not need to be real), birthdate, and more. Then, you have to register the card online in order to get a permanent card. In the process of registering online, they ask for the birthday of the original buyer on the first screen, but you can put your own and it will still work. Either way, you can still change the details on the following screens. I did this for my wife. I bought the card at Target and used my own driver’s license, SSN, etc. But, when I got home, I registered the card to my wife. I can’t promise this will work for everyone, but it worked for me.
Q: Can you reload Serve/Bluebird at Target?
No.
Q: How do I contact Target's support team to resolve an issue with my RedCard?
Call Target's Prepaid Resolution Team, their direct telephone number is 800 438 6468 (open from 8AM to 430PM MST).
Q: Can you have both Redbird and AFT cards?
Yes.
You can have both Redbird and AFT since they are independent products.
Q: I got a "Pending" notice that the registration is being reviewed, what now?
Add [email protected] to your address book, and check your spam folder for an email about it. You can also call in. They will need images or faxes of:
• Social Security Documentation (must clearly show full 9 digit Social Security Number). Choose 1 of the following options:
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
◦ Social Security Card, OR
◦ A Medicare insurance card
Plus...
• Picture ID
◦ A valid driver's license card OR
◦ A valid state issued ID OR
◦ A valid United States Government ID Card (e.g. Green Card) OR
◦ A valid United States Passport (photo page only)
Secure Document Upload
Here's the link to upload secure documents to REDcard: https://secure.prepaidredcard.com/User/SecureFileUpload
Prepaid REDcard (Target) 2015-2016
#2657
Join Date: Jan 2011
Location: MDW
Programs: WN (CP 6x, A+ 2x), Marriott (LT Titanium), Hyatt Explorer, Hertz PC, UA/*A Silver
Posts: 425
#2660
Join Date: Jan 2015
Posts: 30
#2661
Join Date: May 2014
Posts: 14
#2662
Join Date: Feb 2015
Posts: 4
#2665
Join Date: Apr 2007
Posts: 1,857
When using VGC (or any pin enabled DEBIT card) you can do 1 of 2 options. When using the card as Debit (default method when swiped), you need to tell cashier that you want to split payment and they will need to type in denomination of your VGC, you will swipe VGC and input PIN and so on (if you have more to swipe) OR (and probably the easiest method) you will swipe VGC and you will need to press change payment button on terminal after you swipe the VGC and select "credit", this will auto-drain funds on card (no need to tell cashier to split payments). They will also ask you for the last 4 digits on each card you swipe when using the credit option (I do remember reading somewhere that if your cc is under a certain amount, then the last 4 digits may not be needed, but I could be incorrect about this). Fun and easy MS method, just DO NOT GO OVER DAILY LIMITS!
If using AGC, swipe RB > Load Desired amount > swipe AGC and POS will auto-drain AGC for whatever is on it > tell cashier last 4 digits of AGC card > (repeat if balance on AGC was not enough to cover load)>DONE
If using VGC as Credit, swipe RB > Load desired amount > swipe VGC (card terminal will automatically bring you to screen to enter pin...hit change payment and select credit and the card will be auto-drained) > tell cashier last 4 digits of VGC card>DONE
you can use VGC as debit however, you must specify to cashier that you need to split payment if you are loading more than what is on VGC; using VGC as debit does not auto-drain the card. Save yourself time and just use the credit method.
Also, if the amount is small enough you are charging, the cashier will not even need the last 4 digits of card; I think the limit is around 200-300$.
If using VGC as Credit, swipe RB > Load desired amount > swipe VGC (card terminal will automatically bring you to screen to enter pin...hit change payment and select credit and the card will be auto-drained) > tell cashier last 4 digits of VGC card>DONE
you can use VGC as debit however, you must specify to cashier that you need to split payment if you are loading more than what is on VGC; using VGC as debit does not auto-drain the card. Save yourself time and just use the credit method.
Also, if the amount is small enough you are charging, the cashier will not even need the last 4 digits of card; I think the limit is around 200-300$.
1) Hand out Redbird for the cashier to swipe on their terminal and tell them you want to load 800
2) Swipe 1st VGC on customer terminal, when it prompts for a pin, hit cancel: it will process it as credit + drain the entire $200 off the VGC.
3) Repeat step 2 with the other 3 VGC.
Source: I've done this, both loading 2 VGC and also one VGC + credit card (the later with odd numbers, because I like it as such on cc charges).
2) Swipe 1st VGC on customer terminal, when it prompts for a pin, hit cancel: it will process it as credit + drain the entire $200 off the VGC.
3) Repeat step 2 with the other 3 VGC.
Source: I've done this, both loading 2 VGC and also one VGC + credit card (the later with odd numbers, because I like it as such on cc charges).
#2666
Join Date: Apr 2013
Posts: 250
Everyone has there own preference how they'd like to load. I prefer using as debit so I don't have to bother showing/telling them the last 4 digits of card number. Debit is quick and easy and looks less suspicious than using 5-6 cards for 1 transaction and less likely to get shut down if they frown upon look at your gift card that reads "Gift Card" on it.
#2667
Join Date: Dec 2007
Location: St. Louis
Programs: HHonors Diamond, SWA A-List Preferred, DL Gold, AA Gold, National EE
Posts: 106
I bought about $1000 in disney gift cards from target last month. I didn't put any of it on my Target Credit Card or RB. At Target check out you initially say you want to pay w/ cc then make sure it deducts 5%. then pay with gc.
FYI My total Disney savings is about 20%. Sunshine Rewards 1% towards Raise Target gift cards 5-8% off. Purchased with SW cc 1.6%. Used Ultimate Rewards Portal for Target..com in hopes that I will get 2%. Of course, Target 5% off. Added to Disney vacation Account for 2%. Also, had to meet SW plus minimum spend so that should go for a % or 2.
oops edit. At Target.com check out you initially enter pay w/ cc
FYI My total Disney savings is about 20%. Sunshine Rewards 1% towards Raise Target gift cards 5-8% off. Purchased with SW cc 1.6%. Used Ultimate Rewards Portal for Target..com in hopes that I will get 2%. Of course, Target 5% off. Added to Disney vacation Account for 2%. Also, had to meet SW plus minimum spend so that should go for a % or 2.
oops edit. At Target.com check out you initially enter pay w/ cc
#2670
Join Date: Jul 2013
Location: DC Metro Area
Posts: 62
I have a bunch of Visa gift cards from rebate offers. I want to drain them with the redcard. Can I just say I want to load $1000 and swipe a bunch of different cards in the same transaction or do I need to tell them exactly what is on the gift card?
Thanks in advance!
Thanks in advance!
Swipe card
Cancel on POS and use credit
Give them last 4
Repeat
Or, if you want to use as debit, you'll have to tell them $200 each time.