Vanilla MC is just like Vanilla Visa in this regard. You select the pin on the first usage of the card. And yes, FD will take it just the same.

online credit card load of $500 worked again june 1 for softcard!

Online credit card load from Capital One Quicksilver Visa card is counting against the cash advance limit. This is the first month that's happened for me with Capital One. The category in the pending transaction list shows as "Merchandise", it's just the "available cash" that has decreased.

I can't remember now---switching out credit cards for softserve only works if you add an amex card, right? I hate losing A+ on softserve but I have this Amex BG to meet the spend on....

+1

Online arrival + loads to serve are working.

Loaded $500 on Amex Hilton using Softcard account, pending as "Business Services - Internet Services"

I loaded $200 today with my Fidelity Amex. The charge hasn't cleared on the Fidelity yet but my cash advance limit is only $10, so it shouldn't have gone through if it was going to be a cash advance, right?

That's correct.

I did multiple loads at the same store to one Serve card, and it worked fine. I did $200, $200, $100. Didn't dare try to exceed $500 :)

I was able to add from CSP fine over the weekend.

We have 2 "soft"Serve accounts. I just added our Chase United Air cards to both those accounts. On my account I was able to make my $500 load with no problem but on my wifes account I got: "We're sorry, your card issuer declined this transaction. Please call the number on the back of your Visa card for additional information."

Is that the message that means SERVE wants ID info for that account or does it mean exactly what it says? There are no pending charges on the account and I got no messages from either SERVE or CHASE regarding a problem. On MY account all went fine. On my wife's is the problem. Yes, 2 separate accounts not AU cards.

Edit: Any yes, there is plenty of "cash advance" funds available (over $2K available) and I have tried multiple amounts from $500 down to $100 and always get the same message. On my account it came off the CA line as expected but my wife's account is getting nothing.

I've gotten this numerous times with chase. It's normal it just means chase declined the transaction because they saw a cash advance on an account that probably doesn't utilize cash advance a lot. Call chase and tell them a transaction you authorized was declined and they'll clear the card and let it through. I've had to do this numerous times on the same card month after month until they finally got the message I want these to post lol

Thanks .... I will try the "secure mail" route first because it's "my wife's" card and she hates getting involved in these dealings. :D I've called and said I was her and always got a laugh on how they respond to what they "think" is a male voice. We both got these new cards a couple days ago and mine was no problem but hers was.

Edit: It let me do $10. Couldn't get past that (and it wasn't even deducted from CA CL)

Has anyone had success adding a Chase IHG Mastercard to Serve? It gave me a Decline message and I googled it and this appears to be very common with the Chase IHG but I could not find a solution online. Chase claims there was no decline on their end and my CA is fine. This is adding the card to the account not a load so the CA shouldn't even be an issue.

Some people have claimed it has to do with the way IHG codes your address and it not matching with what you enter on Serve but I didn't see anyone solve the problem.

Just hoping there is a solution! Have two of these cards opened at the same time and I don't think I can make a $2k spend in 3 months at this point in time!

I did a few loads at a few stores today (I try to keep a low profile). No issues, but at one of my stops on my second load the clerk asked me what kind of card I was using. I said it was a debit card. She said "because we just had a meeting and we aren't going to allow gift cards or what they call open loop cards anymore". She didn't say anything about the system not allowing or anything so??? I'd never heard anyone mention open loop before today.

I'm amazed that those of us with SoftServe can STILL load with non-Amex cards. You'd think a glitch would be fixed by now, if that's what it is. I expect this to end any second now but I hope I'm wrong.

It's not a glitch. Credit card loads are specifically allowed for Serve with Softcard. On their homepage, Serve with SOftcard has seperat terms and funding by credit card is specifically listed. Normal Serve terms specifically state Amex credit ceard.

With that said, I have no idea why they allow it but its clearly intentional.

A few pages back, someone mentioned that they were calling up a Serve CSR, and the CSR was about to say that you can no longer add non-Amex cards before she saw that the poster was a SoftServe user and then helped the poster with their issue (which I think was just adding a non-Amex card).

Might be its an issue for that store.

Very well could be, but the way she phrased it was odd and the fact that she let me finish the load as though, it wasn't her responsibility to stop the load. It seemed like she thought it would be fine until the system stopped it. Like I said no other issues just gave me a strange feeling.

? is serve allowing non-amex cards back now?

softserve only

I seriously think it's something as simple as, there was an agreement between Amex and Softcard such that the latter picks up the tab for the credit card loads and the monthly fee. Then Google buys Softcard and assumes their assets, liabilities, contracts, etc. Finally, either Google just can't get out of the original contract, or probably even more likely, the memo just doesn't get forwarded to the right head honcho to stop paying for things like this.

if you are doing it correctly then the CSR should never even know that you have a GC...it is a DC;)

Anyone know of Kates near LAX? Will be in town for a short time and wouldn't mind getting some business done while getting some business done.

Just tried loading my soft Serve with Arrival+, I got...
"We're sorry, your card issuer declined this transaction. Please call the number on the back of your MasterCard card for additional information."

This is the first time this has ever happened. I've been using this same Arrival+ on soft Serve for many many months.

And I have my CA limit set to $0

Happened to me today with my Chase United Visa. I called and it was a fraud alert, cleared the alert and was able to load fine.

NVM, called in (such ...... elevator music) and got it cleared.

Still interesting...I do this same $500 transaction from the same computer at my house every month. Now it's possible fraud? weird

How did it code? For Chase the fraud alert is usually because its a Cash Advance and if you don't do many CA's often they block them (which is fine because as of yet Chase always posts as a purchase even if its codes as a CA).

I'm worried that maybe yours is coding as a CA now?

First it gets posted as a CA then it becomes a purchase (at least so far). Waiting for my first Chase UA load to clear before proceeding to the next.

EDIT: confirmed. My newly added Chase UA Visa card initially "seemed" to be a CA because it came out of CA CL but when posted became a purchase.

I have tried to load from Citi double cash, which has worked for the last 3 months, and am getting this error for 6/1 and 6/2:

We are unable to process the request right now

Dammit. Didn't even look. Been loading serve too long. :rolleyes:

Damn! I got a fraud flag from barclaycard upon loading my grandfathered arrival+ for $500. Which is super strange because I've been loading it ever since serve has been a thing. Called barclay and got the flag removed. STILL CANT LOAD it via serve, they are telling me it is declined and that I need to contact barclaycard, even though they aren't even trying to process it. Is there a time period where once my card is flagged, they stop trying to process it for a bit and just assume it will be declined?

I did a $500 load yesterday from Chase Sapphire Preferred and it went through fine. Today I triggered a fraud alert, but I cleared it by responding to a text message Chase sent me immediately after attempting the transaction. I've never been stopped before either, but eh-- not a big deal!

Last month I changed the amount each day, but didn't feel like doing that this month

Barclay also flagged me today. I was able to clear barclay side online. Chareg went through. No effect on CA limit.

+1, although yesterday's bigger load was not flagged:confused:

With my CSP I was able to reload immediately after text confirming my intended purchase.

Hi everyone, I have hard serve card and recently applied for a new AMEX card. Would like to load funds with the new card into Serve to meet the spending bonus and read in Wiki that AMEX load is still good for meeting spend.

Just curious if any have done it recently and can confirm that loading funds with AMEX into Serve still works for meeting spending bonus? I tried to search and read in the MMS blog that AMEX load no longs works for meeting spending bonus so trying to confirm here.

Thanks very much for any tip and help. Good luck and have a wonderful week :)

Target bank VISA GC declined
 

I am new to this and just recently got my permanent Serve card. I purchased a $400 Visa gift card issued by Target bank. I am getting the error at Walmart the message "Invalid payment method, use alternate" (this is not verbatim). I tried at Target as well with a similar result except I did not see the messages.

I assume buying a Target bank issued gift card is the problem? Can someone chime in? Thank you!