Debating the merits of using BB checks
#16
Original Poster
Join Date: Jul 2013
Posts: 1,036
I don't disagree with you at all - I was merely countering bribro's assertion that bill pay should not be done because it is inherently more risky.
Wow, you must live in a different world than I and millions of people in the U.S. do. I guess you've never paid a general contractor to do renovations (done that > 100K worth), hired a local plumber / mechanic / landscaper, paid kid's tuition, or paid for piano/ballet/tennis lessons ?????
In fact, I'm writing a check ($1400) to my auto body shop guy next Wednesday because he doesn't take credit cards.
In short - let me guess - you're under 30.
Wow, you must live in a different world than I and millions of people in the U.S. do. I guess you've never paid a general contractor to do renovations (done that > 100K worth), hired a local plumber / mechanic / landscaper, paid kid's tuition, or paid for piano/ballet/tennis lessons ?????
In fact, I'm writing a check ($1400) to my auto body shop guy next Wednesday because he doesn't take credit cards.
In short - let me guess - you're under 30.

#17
Join Date: Apr 2014
Posts: 1,273
Meh. Yeah, it changes. The point is to look for new ways to spend. I just bought something for a friend (over 40) who said she would send a check. I told her to send via Amaz Payments or Vimeo. Puts something else through the accounts.
#20
Join Date: Mar 2014
Location: BOS
Posts: 105
I've done that too -- only once to test out BB. Took a picture of the check with my
bank's app to do the deposit!
As a side note, I do find that BB's security feature (having to register the check first
with a code) is useful you're worried that the check may end up in the wrong or less-than-trustful hands. The $$ amount can't be modified and no one can withdraw via fakes.
bank's app to do the deposit!
As a side note, I do find that BB's security feature (having to register the check first
with a code) is useful you're worried that the check may end up in the wrong or less-than-trustful hands. The $$ amount can't be modified and no one can withdraw via fakes.
#21

Join Date: Nov 2011
Posts: 1,945
It accomplishes the same thing, but with the risks that come associated with the mailing of physical checks (in the case of unregistered Serve payees). Until there is a single report of BB/Serve taking issue with Bill Pay to credit cards, that is the most logical choice for MS. CC>GC>BB/S>CC and repeat. Easy to do, and easy on the accounting.
#22
Join Date: Jul 2013
Posts: 227
Be careful with the BB checks you write yourself. (or the online mailed-checks).
They are unusual, in that they have that verification number and something is supposed to happen in order to activate/cash the check.
I've had one bounce (that I wrote to myself, to one of my CU MS accounts) for no apparent reason. Glad it was my own account and I could just adjust quickly.
I used to write them to the woman I rent a parking space from, but she requested I just use normal checks since her bank was giving her some grief about the BB checks.
My GF had all sorts of problems paying her mortgage, since the cashing bank encountered an error attempting to cash it, and in response they shredded the check (this was a ridiculous chain of events, but it's true). It took about a week for BB to release the funds for use again. By then she has sent in a regular payment.
The following month she attempted to use BB's online mailed-check bill pay, and that was even worse. The way they put the payee's name it was flubbed, and again didn't go through. She badmouthed BB for mortgage and never again tried.
One thing I really like about Simple is that they show you what the actual check will look like that they are going to generate, so you can troubleshoot things in advance. Amex/BB could learn a lot from that methodology!
They are unusual, in that they have that verification number and something is supposed to happen in order to activate/cash the check.
I've had one bounce (that I wrote to myself, to one of my CU MS accounts) for no apparent reason. Glad it was my own account and I could just adjust quickly.
I used to write them to the woman I rent a parking space from, but she requested I just use normal checks since her bank was giving her some grief about the BB checks.
My GF had all sorts of problems paying her mortgage, since the cashing bank encountered an error attempting to cash it, and in response they shredded the check (this was a ridiculous chain of events, but it's true). It took about a week for BB to release the funds for use again. By then she has sent in a regular payment.
The following month she attempted to use BB's online mailed-check bill pay, and that was even worse. The way they put the payee's name it was flubbed, and again didn't go through. She badmouthed BB for mortgage and never again tried.
One thing I really like about Simple is that they show you what the actual check will look like that they are going to generate, so you can troubleshoot things in advance. Amex/BB could learn a lot from that methodology!
#23




Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,351
Like so many others here, I've used BB to pay via electronic transfer for many CC bills and some other things (for those "known payees" in their system). I've also had them send paper checks to businesses and individuals more than a few times. Never had any trouble whatsoever with any of these.
I've also used Bluebird checks - the kind you write yourself - to pay a remodeling contractor several times. These were checks between $2K-$5K, so had to be preauthorized. The first time, the contractor told me the check bounced. I explained that was impossible, and followed up with Bluebird, and it became obvious that the person trying to deposit the Bluebird check simply screwed up - they had never seen one, they ignored the check number, and their deposit failed. I explained how they needed to deposit the check, and they tried it again and it was fine. Simple user error on their part.
I've also used Bluebird checks - the kind you write yourself - to pay a remodeling contractor several times. These were checks between $2K-$5K, so had to be preauthorized. The first time, the contractor told me the check bounced. I explained that was impossible, and followed up with Bluebird, and it became obvious that the person trying to deposit the Bluebird check simply screwed up - they had never seen one, they ignored the check number, and their deposit failed. I explained how they needed to deposit the check, and they tried it again and it was fine. Simple user error on their part.
#24
Join Date: Mar 2009
Posts: 41
Mobile Check Deposit
i deposit BB checks of $1900 to myself on occasion to replenish my main Citibank checking account. When I deposit at a the teller, everything is fine. I tried mobile check deposit once and it bounced. It looks like Citi's mobile check deposit system will not work with BB checks.
I have heard that Chase's mobile deposit does work though.
I have heard that Chase's mobile deposit does work though.
#25
Join Date: May 2014
Posts: 53
...I've also used Bluebird checks - the kind you write yourself - to pay a remodeling contractor several times. These were checks between $2K-$5K, so had to be preauthorized. The first time, the contractor told me the check bounced. I explained that was impossible, and followed up with Bluebird, and it became obvious that the person trying to deposit the Bluebird check simply screwed up - they had never seen one, they ignored the check number, and their deposit failed. I explained how they needed to deposit the check, and they tried it again and it was fine. Simple user error on their part.
Honestly, I will be beyond angry if my BB checks bounce.
#26
Formerly known as pmclean


Join Date: Jul 2013
Posts: 150
I don't disagree with you at all - I was merely countering bribro's assertion that bill pay should not be done because it is inherently more risky.
Wow, you must live in a different world than I and millions of people in the U.S. do. I guess you've never paid a general contractor to do renovations (done that > 100K worth), hired a local plumber / mechanic / landscaper, paid kid's tuition, or paid for piano/ballet/tennis lessons ?????
In fact, I'm writing a check ($1400) to my auto body shop guy next Wednesday because he doesn't take credit cards.
In short - let me guess - you're under 30.
Wow, you must live in a different world than I and millions of people in the U.S. do. I guess you've never paid a general contractor to do renovations (done that > 100K worth), hired a local plumber / mechanic / landscaper, paid kid's tuition, or paid for piano/ballet/tennis lessons ?????
In fact, I'm writing a check ($1400) to my auto body shop guy next Wednesday because he doesn't take credit cards.
In short - let me guess - you're under 30.

#27
Join Date: May 2009
Location: East Coast
Programs: SPG-Hyatt-IHG-UA-AA-MR-UR
Posts: 123

Most "older" people I know would have no idea what I was talking about.
#28
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
Because of the various reasons discussed after you posted this. Yes, you do have to pay the people mentioned somehow, but why not just use "real checks" or alternative electronic means to minimize the risk of screw ups?
#29




Join Date: Sep 2005
Programs: Northwest, United
Posts: 3,351
Your post worries me. How does a payee have a "user error"? I need to write a couple BB checks, and if they bounce, it will be a HUGE problem. What, specifically, does the recipient need to do differently than with a regular check?
Honestly, I will be beyond angry if my BB checks bounce.
Honestly, I will be beyond angry if my BB checks bounce.
The check did not bounce. Bluebird checks (that are written correctly) can not bounce. The funds are there, waiting. The person who attempted to deposit it just failed and blamed the failure on the check bouncing, but in fact the reason it failed was because they simply ignored the instructions and entered nonsense values.
The instructions say (IIRC) they need to enter the check number and the amount. The person attempting to deposit the check entered the wrong check number (off by a few) and they entered zero for the check amount, not the ~$2500 that was written on the check and preauthorized. My check # 107 was written for $2500 and the $2500 was there, waiting for them. They attempted to deposit (what they said was) check #109 for $0. Check #109 was still blank, in my Bluebird checkbook, in my hand. Well, surprise, $2500 did not magically appear in their account.
The check did not bounce, but they did not successfully deposit it. They just told me it bounced because they didn't have a clue. I pointed out their error to them after running down the details of their screwup. I gave them explicit instructions and a phone number at Amex to call next time if they did not understand or had any other trouble. The second time they actually paid attention and followed the instructions and it went through fine. They later apologized.
Idiots can screw up anything if they disregard simple instructions, Bluebird checks included.
#30
Join Date: Feb 2013
Location: NYC
Programs: UA 1K, AA EP, Hyatt Diamond, SPG Platinum, M life Noir
Posts: 1,279
Yet another data point showing why using BB checks is stupid.
So i sent a bb bill pay to my landlord, they never received it, went through the dispute process and BB is saying it has been cashed. I dont think my landlord is lying about it. If some1 else received the check would they be able to cash it at a money mart or something similar without having the correct ID? I also realize it may be easy to fake an ID. BB is saying the cannot help me further.

