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Old Jun 12, 2014 | 1:17 am
  #1  
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Serve Software Errors

Thought I'd post about my latest experience loading Serve, so it doesn't come as a bad surprise to others. I loaded my Serve account at WM last night with 2x$500. But when I later checked my email confirmations and online transactions, I discovered that the loads posted as 2x$496.05. When I called Serve about the problem, a phone rep assured me that it's a known software bug. Until the problem is fixed, customers just need to call them, and the missing amount will be added as a "goodwill credit".

So don't throw away your receipts and check your transactions for errors.
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Old Jun 12, 2014 | 1:21 am
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http://www.flyertalk.com/forum/manuf...oad-kiosk.html
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Old Jun 12, 2014 | 1:35 am
  #3  
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Oh thanks, didn't realize that thread is related. Well, it's $3.95 and not a WM's problem.
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Old Jun 12, 2014 | 8:22 am
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was this at the money center or check out?
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Old Jun 12, 2014 | 8:25 am
  #5  
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Originally Posted by yasn
was this at the money center or check out?
Doesn't matter if affects kiosk, MC, or checkout register. Please add discussion in the thread above.
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