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-   -   Serve Software Errors (https://www.flyertalk.com/forum/manufactured-spending/1584721-serve-software-errors.html)

MaxVO Jun 12, 2014 1:17 am
Serve Software Errors
 
Thought I'd post about my latest experience loading Serve, so it doesn't come as a bad surprise to others. I loaded my Serve account at WM last night with 2x$500. But when I later checked my email confirmations and online transactions, I discovered that the loads posted as 2x$496.05. When I called Serve about the problem, a phone rep assured me that it's a known software bug. Until the problem is fixed, customers just need to call them, and the missing amount will be added as a "goodwill credit".

So don't throw away your receipts and check your transactions for errors.

VizeL Jun 12, 2014 1:21 am
http://www.flyertalk.com/forum/manuf...oad-kiosk.html

MaxVO Jun 12, 2014 1:35 am
Originally Posted by VizeL (Post 23021084)
Oh thanks, didn't realize that thread is related. Well, it's $3.95 and not a WM's problem. ;)

yasn Jun 12, 2014 8:22 am
was this at the money center or check out?

ericdabbs Jun 12, 2014 8:25 am
Originally Posted by yasn (Post 23022169)
was this at the money center or check out?
Doesn't matter if affects kiosk, MC, or checkout register. Please add discussion in the thread above.


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