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Old May 3, 2014 | 3:52 pm
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Chronic WM BB Loading problems with MCs

Although I consider myself somewhat of a veteran, I seem to be having bluebird loading issues at Walmart for the last three days.

No matter what I do I keep getting error code 14 when I try to load with any Mastercards starting with 516488

Anybody having similar issues?
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Old May 3, 2014 | 4:28 pm
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Originally Posted by RFDMinnesota
Although I consider myself somewhat of a veteran, I seem to be having bluebird loading issues at Walmart for the last three days.

No matter what I do I keep getting error code 14 when I try to load with any Mastercards starting with 516488

Anybody having similar issues?
I assume you have already tried to address problem with the split-second change payment solution for MC use at WM?
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Old May 3, 2014 | 4:53 pm
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Originally Posted by tuphat
I assume you have already tried to address problem with the split-second change payment solution for MC use at WM?
Sure did. I got pretty used to it from the January OM MC deal
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Old May 3, 2014 | 5:02 pm
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Even in WA and CO, you can't load chronic into Kate, even if you are a def MC. She is there for financial transactions only, and she isn't that kind of girl.
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Old May 3, 2014 | 5:14 pm
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Originally Posted by anthracite
Even in WA and CO, you can't load chronic into Kate, even if you are a def MC. She is there for financial transactions only, and she isn't that kind of girl.
Thanks for the help
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Old May 3, 2014 | 5:24 pm
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Originally Posted by anthracite
Even in WA and CO, you can't load chronic into Kate, even if you are a def MC. She is there for financial transactions only, and she isn't that kind of girl.
Have you met our friend BarnyardRomeo? Judging by the relevance of your post, you two would work well together.


As for the MC issue, was this at a kiosk, Money center, or cashier?
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Old May 3, 2014 | 5:26 pm
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Originally Posted by ntr91
Have you met our friend BarnyardRomeo? Judging by the relevance of your post, you two would work well together.


As for the MC issue, was this at a kiosk, Money center, or cashier?
I tried all three of them at separate walmarts.
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Old May 3, 2014 | 5:27 pm
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I had zero issues today with MC's with those first couple digits loading to BB, other than having to train two more cashiers in the midwest. Change payment was required, as usual however.

You done the usual check balance, gowallet, etc?
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Old May 3, 2014 | 7:10 pm
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Visa--it's everywhere you want to be. The split second change works for me for all the mastercards I've gotten. May I ask where you're acquiring these gift cards from so I can avoid buying there?
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Old May 3, 2014 | 9:04 pm
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I assume this is at the registers. If so, for the past few weeks what I've had to do is not have the cashiers input anything before I swipe, swipe the card and hit cancel and debit, and only then have the cashier put in debit and the amount on their end. If they do the debit on their side first, and I swipe the MC, the system registers the swipe as a default credit and kills the transaction.
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Old May 3, 2014 | 10:05 pm
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Originally Posted by RFDMinnesota
Thanks for the help
I was just tying to insert a little levity.

As to your question, I was told by a WM MC employee that after three failures, her system will lock out that card for 24 hours. I have no way of knowing if this is true, but she seemed to be knowledgeable. So, maybe try again after waiting a full 24 hours and see if the issue resolves itself.
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Old May 4, 2014 | 8:49 am
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I've had a few MCs that were duds for whatever reason. I would have a stack of 20 MCs and 1 wouldn't work. When I came back another day, it magically worked again.
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Old May 4, 2014 | 12:24 pm
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Originally Posted by TAWS
I've had a few MCs that were duds for whatever reason. I would have a stack of 20 MCs and 1 wouldn't work. When I came back another day, it magically worked again.
I've got a stack of about 100 of them, called to verify balances on a handful and I've got both the 5154 and 5164 series and zero luck again today at the kiosk.

These cards were purchased at Sam's club
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Old May 4, 2014 | 12:34 pm
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Originally Posted by RFDMinnesota
I've got a stack of about 100 of them, called to verify balances on a handful and I've got both the 5154 and 5164 series and zero luck again today at the kiosk.

These cards were purchased at Sam's club
And the 5154 ones work but 5164 ones don't?
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Old May 4, 2014 | 12:39 pm
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Originally Posted by vtqanh
And the 5154 ones work but 5164 ones don't?
Sorry, I should have been more clear.

None of them are working
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