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-   -   Reloadit master thread (https://www.flyertalk.com/forum/manufactured-spending/1549472-reloadit-master-thread.html)

ronnyk Jun 10, 2015 10:16 am


Originally Posted by craz (Post 24948644)
Had this yesterday myself, it took forever for that email to arrive but it did eventually arrive and was able to load to the sfae and then unload to my DC immediately


Yeah, I also noticed a bit longer delay yesterday. In the past, it has run from near instantaneous to as long as 3 to 5 minutes; yesterday, it was more like 5 to 10 minutes at times.

Today, nothing has arrived-- despite the message of a verification email being sent-- for any of my Safe accounts. This is going back as far as five hours ago. If others are experiencing this, then at least I know it isn't me :)

sean79 Jun 11, 2015 6:12 am


Originally Posted by ronnyk (Post 24948722)
Yeah, I also noticed a bit longer delay yesterday. In the past, it has run from near instantaneous to as long as 3 to 5 minutes; yesterday, it was more like 5 to 10 minutes at times.

Today, nothing has arrived-- despite the message of a verification email being sent-- for any of my Safe accounts. This is going back as far as five hours ago. If others are experiencing this, then at least I know it isn't me :)

Reloadit is not as reliable as amex prepaid. So yes it takes time, 2 hours max from purchase to load a card.

ronnyk Jun 11, 2015 6:16 am


Originally Posted by sean79 (Post 24953317)
Reloadit is not as reliable as amex prepaid. So yes it takes time, 2 hours max from purchase to load a card.

This has nothing to do with the item you are quoting. Those of us who regularly use Reloadits are well aware of the delay between purchasing and being able to load. I was talking about the website verification process, which attempts to "bind" a given device to a single RL Safe account.

craz Jun 11, 2015 7:18 pm

wasnt working at all today, went to another computer elsewhere and same probelm but witha message that they are having problems try again later. Kept at it and after a few mins was able to get thru and load the cards

phrostbyte Jun 14, 2015 1:03 pm

the safe is so annoying. sometimes i think they intentionally give you an error message so you just forget about the money in there :P

jinxflyer Jun 15, 2015 6:43 pm


Originally Posted by ronnyk (Post 24953333)
This has nothing to do with the item you are quoting. Those of us who regularly use Reloadits are well aware of the delay between purchasing and being able to load. I was talking about the website verification process, which attempts to "bind" a given device to a single RL Safe account.

It doesn't bind you to single device, it seems its per browser. I am able to use IE and Chrome for different RL safe accounts on the same laptop.

ronnyk Jun 16, 2015 8:56 am


Originally Posted by jinxflyer (Post 24975719)
It doesn't bind you to single device, it seems its per browser. I am able to use IE and Chrome for different RL safe accounts on the same laptop.

Agreed, which is why I said "attempts." Although not well thought out and certainly not infallible, ReLoadit is at least attempting to convey this. The message it displays is written in terms of "This device. . . " so they at least want people to think this. Its CRs are instructed to tell customers to only use Firefox, which further propagates the notion.

ronnyk Jun 17, 2015 12:58 pm


Originally Posted by ronnyk (Post 24935860)
Well, finally had my first real Safe snafu. I loaded two packs yesterday and then went to load $1K to T-Mobile. I got a success message and thought nothing more of it. When I checked T-Mobile several hours later, it only showed $500; Safe shows $0. I can see in my history the two $500 loads, but transaction history shows only $500 moved to T-Mobile.

I called RL and they at least seem to acknowledge the problem (though can't explain how it happened). They have opened a problem ticket for the missing $500 pack.

Problem solved-- it took 9 days, but I had a VM left for me by someone from ReLoadit who said they traced the missing pack, confirmed the missing load and put the $500 into my T-Mobile account. At least the investigation process works, though in this age where so much money gets passed around electronically, it is astounding that something like this can happen in the first place.

HockeyPoser Jun 18, 2015 1:23 pm

I had the same problem with the safe as others as reported - added two packs and then attempted to load my card with the combined value of both of the packs. Website only shows one pack loaded. The other got "lost." Amazing. This is the junkiest website I've seen in a long time. There's a trouble ticket open to find the missing $. Clearly the takeaway is to add and load one pack at a time.

craz Jun 18, 2015 6:10 pm


Originally Posted by HockeyPoser (Post 24992066)
Clearly the takeaway is to add and load one pack at a time.

Thats the only way I ever have done it as TG as of yet no problems.FWIW, tahts the same way I transfer the funds from the Safe to my DC, 1 at a time also TG till now no problems.

Takes a couple of mins longer but I prefer it 1 by 1

bigugly Jun 18, 2015 10:16 pm

Reloadit Safe sucks.

That is all.

sean79 Jun 19, 2015 7:22 am


Originally Posted by bigugly (Post 24994002)
Reloadit Safe sucks.

That is all.

ditto

ronnyk Jun 19, 2015 7:22 am


Originally Posted by bigugly (Post 24994002)
Reloadit Safe sucks.

That is all.

That it does-- but so long as you know the workarounds and operate within its limitations, there is no beating the amount of churn you can do with ReLoadits with relatively little effort. I still have lots of CC-purchasable RL supply, so it is hard to not take advantage.

It is much more work for me to be doing $500 VGC and money orders, plus WM and others are starting to wise up about gift card usage for debit and limit or prohibit.

Adirondacker Jun 19, 2015 7:33 pm


Originally Posted by ronnyk (Post 24948722)
Yeah, I also noticed a bit longer delay yesterday. In the past, it has run from near instantaneous to as long as 3 to 5 minutes; yesterday, it was more like 5 to 10 minutes at times.

Today, nothing has arrived-- despite the message of a verification email being sent-- for any of my Safe accounts. This is going back as far as five hours ago. If others are experiencing this, then at least I know it isn't me :)

Having the same issue this afternoon/evening.

bigugly Jun 19, 2015 9:30 pm


Originally Posted by ronnyk (Post 24995396)
That it does-- but so long as you know the workarounds and operate within its limitations, there is no beating the amount of churn you can do with ReLoadits with relatively little effort. I still have lots of CC-purchasable RL supply, so it is hard to not take advantage.

It is much more work for me to be doing $500 VGC and money orders, plus WM and others are starting to wise up about gift card usage for debit and limit or prohibit.

Yep... I have to hold my nose every time I use this site, but you can't beat the churning efficiency when it works (if you have stores that sell with CC, mine are dwindling)


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