Jan 22, 2014, 3:27 pm
Last edit by: XP1
Warning: The T-M website contains an apparent Bill Pay function. Attempting to use it to pay credit card bills, or probably any significant $ amount bills of any sort, will get your account frozen. Ditto large scale ATM or MO withdrawals. The one method of unloading likely to keep you under the radar is small scale WM BP. Also likely to get you shut down, according to consensus reports, is running much more than $5K a month thru your account. You ignore this advice at your own risk.
SUMMARY
1. FAQ's
2. Free to use for TMo customers.
3. Issued by Bancorp
4. Load at T-mobile store (Registers are HARD CODED not to accept anything other than cash.)
5. or Reloadit, (find a grocery store that sold reloadit cards with a cc)
List Stores hard coded for cash or Credit Card accepted
T-Mobile (cash only)
Home Depot (cash only, hard coded)
Harris Teeter - Bought with CC on 2/16/14, hard coded denied CC on 5 APR 2014
Winn-Dixie - Hard coded for cash (debit may work, untested) as of Oct-2015
Meijer (Cash/Debit including VGC)
Giant Eagle/GetGo (Cash, Debit including VGC )
Safeways/Vons/Pavilions in California - most only Cash
Food Lion - Manager override now required. Many stores cash or bank debit only, but registers are not hard coded.
Save-A-Lot: Hard coded cash only
BigY: At least some stores have gone cash only as of 1/8
Acme in PA: Hard-coded cash only (Source)
Note on ReloadIt Cards
These come in two main flavors, up to $500, and up to $950 (there are ones that go up to $50, too). Both are $3.95 load fee. The older grey cards, have CASH ONLY on them. Even if the cash register is coded to accept it, many cashiers will be hesitant to even try, or get shut down by manager.
The maximum value reload will be $2,500.00. There is no maximum number of times you may value reload your Card Account per day; however, the maximum dollar amount of value reloads you may make to your Card Account in one day is $2,500.00. We will accept direct deposits larger than $2,500.00, but any direct deposit value reloaded to your Card Account will count against the $2,500.00 daily limit.
Value Reload Fee: Each time you value reload $300.00 or more to your Card Account in a single transaction, you will receive a credit for any fee you paid. If you are a T-Mobile Wireless Customer and value reload your Card Account at a participating T-Mobile Wireless location, you will receive a refund at the register (and will pay no fee for your value reload). If you value reload your Card Account for $300.00 or more via another method, we will issue a credit to your Card Account in the amount of the fee you paid.
In practice, a ReloadIt >= $300 loaded via the safe will receive credit for the fee. However, the terms formally state "Please note: Value reloads made from Reloadit Packs that have been placed in the Program Manager’s Reloadit `Safe' are not eligible for any fee credit." so this is not guaranteed.
The Limits:
Daily limit: $2500 during a rolling 24 hour period
Monthly limit: ?
Annual Limit: ?
Max Bill Pay (per transaction): = $5000 (tested March 6th, can do 'at least' a second for the same amount to the same payee momment later).
Daily ATM limit: $500 (rolling 24 hr rather than calendar day)
Total monthly bill pay limit: ?
The maximum value of your Card Account is restricted to $10,000.00
T-Mobile Prepaid Customer Service Email: [email protected]
If you need to escalate to the FDIC, Bancorp's registered FDIC# is 35444.
If you want to try to open an FDIC complaint or investigation you can send one in electronically at
http://www2.fdic.gov/IDASP/DIRSInfoRequest.asp
Alternative FDIC link to file complaint
https://www2.fdic.gov/starsmail/index.asp
FAQ
SUMMARY
1. FAQ's
2. Free to use for TMo customers.
3. Issued by Bancorp
4. Load at T-mobile store (Registers are HARD CODED not to accept anything other than cash.)
5. or Reloadit, (find a grocery store that sold reloadit cards with a cc)
List Stores hard coded for cash or Credit Card accepted
T-Mobile (cash only)
Home Depot (cash only, hard coded)
Harris Teeter - Bought with CC on 2/16/14, hard coded denied CC on 5 APR 2014
Winn-Dixie - Hard coded for cash (debit may work, untested) as of Oct-2015
Meijer (Cash/Debit including VGC)
Giant Eagle/GetGo (Cash, Debit including VGC )
Safeways/Vons/Pavilions in California - most only Cash
Food Lion - Manager override now required. Many stores cash or bank debit only, but registers are not hard coded.
Save-A-Lot: Hard coded cash only
BigY: At least some stores have gone cash only as of 1/8
Acme in PA: Hard-coded cash only (Source)
Note on ReloadIt Cards
These come in two main flavors, up to $500, and up to $950 (there are ones that go up to $50, too). Both are $3.95 load fee. The older grey cards, have CASH ONLY on them. Even if the cash register is coded to accept it, many cashiers will be hesitant to even try, or get shut down by manager.
The maximum value reload will be $2,500.00. There is no maximum number of times you may value reload your Card Account per day; however, the maximum dollar amount of value reloads you may make to your Card Account in one day is $2,500.00. We will accept direct deposits larger than $2,500.00, but any direct deposit value reloaded to your Card Account will count against the $2,500.00 daily limit.
Value Reload Fee: Each time you value reload $300.00 or more to your Card Account in a single transaction, you will receive a credit for any fee you paid. If you are a T-Mobile Wireless Customer and value reload your Card Account at a participating T-Mobile Wireless location, you will receive a refund at the register (and will pay no fee for your value reload). If you value reload your Card Account for $300.00 or more via another method, we will issue a credit to your Card Account in the amount of the fee you paid.
In practice, a ReloadIt >= $300 loaded via the safe will receive credit for the fee. However, the terms formally state "Please note: Value reloads made from Reloadit Packs that have been placed in the Program Manager’s Reloadit `Safe' are not eligible for any fee credit." so this is not guaranteed.
The Limits:
Daily limit: $2500 during a rolling 24 hour period
Monthly limit: ?
Annual Limit: ?
Max Bill Pay (per transaction): = $5000 (tested March 6th, can do 'at least' a second for the same amount to the same payee momment later).
Daily ATM limit: $500 (rolling 24 hr rather than calendar day)
Total monthly bill pay limit: ?
The maximum value of your Card Account is restricted to $10,000.00
T-Mobile Prepaid Customer Service Email: [email protected]
If you need to escalate to the FDIC, Bancorp's registered FDIC# is 35444.
If you want to try to open an FDIC complaint or investigation you can send one in electronically at
http://www2.fdic.gov/IDASP/DIRSInfoRequest.asp
Alternative FDIC link to file complaint
https://www2.fdic.gov/starsmail/index.asp
FAQ
- My fee did not get refunded. Has there been a policy change? ReloadIt Fees are processed overnight and could take 24 hours after you reload the card. As of 9/2015, ReloadIt cards added to the safe prior to loading on T-Mobile will still get the $3.95 refunded.
- What is a safe transaction amount? There is no definite safe or unsafe amount. However, starting the last week of Jul 2015, people have been reporting the account frozen after transactions larger than $1K.
- Can I use the BP Feature? It works well for some people. Many have reported getting shutdown after using it. A few have reported having the payments lost. Like all MS activity, use at your own risk.
- Should I mix in some regular spending to make it look like this is my primary card? If it makes you feel better, go for it. However people who do this still get shutdown.
- I can't log in. Did I get shutdown? Possibly. But more likely the website is having technical issues. Call in, o try to make a swipe purchase and test it out.
- If I pay my taxes with this card, will I get shutdown? Large purchase raise red flags. Taxes are no different and there are reports of people being shut down for doing this.
- What is a T-Mobile wireless customer? A qualifying T-Mobile wireless customer can be either a postpaid or prepaid customer. Source: http://www.flyertalk.com/forum/24790705-post3703.html
T-Mobile Visa Prepaid - Bluebird Competitor for MS! (May not load w/CC)
Jul 11, 2014, 9:58 am
#2283
Join Date: Jul 2014
Posts: 3,688
I hope the LL doesn't charge you penalties for 'late' payment when the problem isn't on your end.
Jul 11, 2014, 10:01 am
#2284
Join Date: Sep 2013
Location: SNA/LAX
Posts: 1,407
I've since paid with a personal check and they waived them; however, before they waived them, I requested that they be paid by Bancorp in the FDIC form ($100 initial late + $5 day thereafter).
Jul 11, 2014, 10:12 am
#2285
Join Date: Jul 2014
Posts: 3,688
case scenario question:
if let's say I buy RLs in advance and I can't load them immediately, is it possible to register them after confirming (and locking in funds in my name) the load amount in them to avoid funds getting stolen? If not possible, I just have to check them constantly to ensure the funds are intact?
Buying several in advance is a huge temptation but then if I have problems loading them and I will just have to call constantly for balance check, I'm not willing to do this.
if let's say I buy RLs in advance and I can't load them immediately, is it possible to register them after confirming (and locking in funds in my name) the load amount in them to avoid funds getting stolen? If not possible, I just have to check them constantly to ensure the funds are intact?
Buying several in advance is a huge temptation but then if I have problems loading them and I will just have to call constantly for balance check, I'm not willing to do this.
Jul 11, 2014, 10:36 am
#2286
Join Date: Jul 2011
Posts: 218
well I have not used this for a month since reloadit dried out. Today I found some and happily bought 10 but when I came back home trying to load them I realized my tmobile card has been blocked [currently zero balance and giving a message "Your Reloadit Pack appears to be in a status that will not allow funds to be transferred. Please contact customer service 1 (888) 633-9434".]. This is my second block. First block was three months ago due to bill pay to AMEX. Anyone able to unblock even after lots of WM BP activities. I used the card for both everyday spending and WMBP (mostly). Assuming they do not unblock my tmobile card, what do people do with the reload it cards? I know I can try AN but they are also shutting people down left and right, right?
ANyone tried to get refund for these reloadit cards?
ANyone tried to get refund for these reloadit cards?
.
Jul 11, 2014, 10:39 am
#2287
Join Date: May 2006
Location: Melbourne, Florida, USA
Posts: 2,983
Yes, I was able to get 2nd unblocked after getting a call from risk dept. The guy asked me why I did so many cashback transactions and I explained that I made regular purchases and also did some cash back here and there. He put me on hold for a couple minutes and unfreeze the account with another warning to shut down account permanently if continue these kinds of transactions. I will try one last BP with large amount and close this account. Nice ride while it lasts .
.
Jul 11, 2014, 11:45 am
#2289
Join Date: Jul 2009
Posts: 721
IMHO those who have been blocked (and their readers here) are placing way too much emphasis on item 2 to the exclusion of common sense and awareness of Bancorp history. If you've already been blocked once, you think 10 x 953.95 = almost $10,000 is a good amount to load in a week (or even several weeks)?
Jul 11, 2014, 12:15 pm
#2290
Join Date: Apr 2005
Location: NYC
Posts: 1,756
It's very helpful that you and others are providing (1) datapoints on usage and (2) specifics of what their phone agents told you. However...
IMHO those who have been blocked (and their readers here) are placing way too much emphasis on item 2 to the exclusion of common sense and awareness of Bancorp history. If you've already been blocked once, you think 10 x 953.95 = almost $10,000 is a good amount to load in a week (or even several weeks)?
IMHO those who have been blocked (and their readers here) are placing way too much emphasis on item 2 to the exclusion of common sense and awareness of Bancorp history. If you've already been blocked once, you think 10 x 953.95 = almost $10,000 is a good amount to load in a week (or even several weeks)?
Jul 11, 2014, 1:09 pm
#2291
Join Date: May 2010
Location: SoCal
Programs: SPG PLAT, AA Plat (2MM), BA, UA/CO
Posts: 442
case scenario question:
if let's say I buy RLs in advance and I can't load them immediately, is it possible to register them after confirming (and locking in funds in my name) the load amount in them to avoid funds getting stolen? If not possible, I just have to check them constantly to ensure the funds are intact?
Buying several in advance is a huge temptation but then if I have problems loading them and I will just have to call constantly for balance check, I'm not willing to do this.
if let's say I buy RLs in advance and I can't load them immediately, is it possible to register them after confirming (and locking in funds in my name) the load amount in them to avoid funds getting stolen? If not possible, I just have to check them constantly to ensure the funds are intact?
Buying several in advance is a huge temptation but then if I have problems loading them and I will just have to call constantly for balance check, I'm not willing to do this.
Jul 11, 2014, 3:15 pm
#2292
Join Date: Jul 2009
Programs: None
Posts: 135
Jul 11, 2014, 3:15 pm
#2293
Suspended
Join Date: Nov 1999
Posts: 24,153
Havent been in SoCal in a # of months, and after I left the last time the RLDits hit the fan. ThoughtId just walk into my favorite V location and see what happens, its still Alive! Will p/u another tomorrow before heading back East. I have a few places back East still alive so I dont need to load up out here
Jul 11, 2014, 3:20 pm
#2294
Join Date: Dec 2013
Posts: 3,509
case scenario question:
if let's say I buy RLs in advance and I can't load them immediately, is it possible to register them after confirming (and locking in funds in my name) the load amount in them to avoid funds getting stolen? If not possible, I just have to check them constantly to ensure the funds are intact?
Buying several in advance is a huge temptation but then if I have problems loading them and I will just have to call constantly for balance check, I'm not willing to do this.
if let's say I buy RLs in advance and I can't load them immediately, is it possible to register them after confirming (and locking in funds in my name) the load amount in them to avoid funds getting stolen? If not possible, I just have to check them constantly to ensure the funds are intact?
Buying several in advance is a huge temptation but then if I have problems loading them and I will just have to call constantly for balance check, I'm not willing to do this.
Jul 11, 2014, 3:34 pm
#2295
Join Date: Mar 2014
Location: Iowa
Posts: 44
Honestly to get your Tmobile card unblocked, you have to call the 9636 number and get a ticket number issued by them. Reloadit serves many partners for prepaid cards but the fact that it doesn't take the reloadit pack has nothing to with the Reloadit company. It is Tmobile that is blocking you from reloading it so its their issue.
If you just did what I told you earlier which is call the 9636 number and enter your card information. If you don't get your balance of your T-mo card after entering your phone number, your T-mo card is blocked. At that point you will be transfer to a T-mo CSR agent which can then issue you a ticket which is then forwarded to the risk dept to call you about this. You are doing everything backwards by talking to reloadit CSR in the first place if indeed your Tmobile card is blocked.
If you just did what I told you earlier which is call the 9636 number and enter your card information. If you don't get your balance of your T-mo card after entering your phone number, your T-mo card is blocked. At that point you will be transfer to a T-mo CSR agent which can then issue you a ticket which is then forwarded to the risk dept to call you about this. You are doing everything backwards by talking to reloadit CSR in the first place if indeed your Tmobile card is blocked.