May 5, 2014, 12:17 pm
Last edit by: Bikeguy
Kate will only allow load totals up to $1999.99 every 10 minutes. It does not matter if it was you or the person before you. If you go over that limit, Kate will freeze. Sept 2015- Several people have reported the 10 minute limit is now longer than 10. Not sure how much longer yet. Several Kate's have locked up following the old 10 minute rule.
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.
Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
9 digit pin problem - Sometimes, for unknown reasons, after you swipe your card and enter your pin, MCE will ask you for a 9 digit pin. To date, no one knows why this happens, or has a fix for it.
If it repeatedly asks you for a pin, this is the same as the 9 digit pin problem and there is no fix.Unplugging and re-booting by a supervisor doesn't fix this problem.
For consistent MCE issues, use the WM feedback link to report:
https://corporate.walmart.com/contac...orate-feedback
Select 'store experience' and be sure to include the store number and address. If you include your name and phone number the stores sometimes call when it is working again. Do not abuse this as it may lead to your MCE being removed.
How to shut Kate up by sosamo
- Before you press anything, plug the headphones into the jack near the pinpad
- The touchscreen will "gray" out, and you won't be able to press anything.
- Press '3' on the pinpad
- Press 'Enter' on the pinpad
- Continue business as usual on the touch screen.
Note: If you ever make a mistake, to get out, just unplug the headphone.
----
Walmart Money Center Kiosk Location
Any of the walmarts on the list have a Kate
http://www.moneypass.com/atm-locator.aspx
Look for "Walmart Money Center Express" as one of the services
http://www.walmart.com/c/store/search/MoneyCenter
------------------------------
Walmart money kiosks(2013-2015)
Jul 2, 2013, 6:46 am
#31
Join Date: Apr 2013
Posts: 260
That does bring up kind of a funny point - WM probably installed these aimed at a demographic that doesn't feel comfortable in banks, but their actual usage only shows occasional use by account holders depositing multiple $500 gift cards.
Jul 2, 2013, 8:26 am
#32
Join Date: Sep 2012
Location: Western US
Programs: WN CP, WN A-List Preferred, AS MVPG 75k, SPG Gold, Hilton Gold, Hyatt Diamond
Posts: 554
I always see people using the kiosks at the stores I go to, and they aren't loading gift cards. Typically every time I'm in the middle on my load-a-thons someone comes up wanting to use the ATM. I'm nice and step away to walk the store for a few minutes, and use that a chance to let the machine reset.
Jul 2, 2013, 10:50 pm
#34
Join Date: Nov 2011
Posts: 301
The WM kiosk I went today has all functions disabled except for atm, i.e. you can only choose atm from the screen, choosing anything else won't work.
Jul 3, 2013, 4:57 pm
#36
Join Date: Oct 2011
Posts: 4,166
Has anyone ever had an employee come up to them and tell them they are buying to many at one time? I was thinking about this last week as I stood at the kiosk for 15 minutes and bought 20+ M/O's, but the clerks seemed preoccupied with other things. If only you could shut off the audio portion of the machine to draw less attention.
Walmart and fast does not compute. I've only been in one or two WMs where there wasn't a line. Normally there's 4 or 5 registers open and each one has 10 people with filled carts. It would take 20mins to get through one register let alone four.
Jul 3, 2013, 5:32 pm
#37
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Upper Sternistan
Posts: 10,041
So has anyone figured out how long the time-out is for when these need intervention from a manager? Will they ever reset or does a manager really have to do it?
Jul 3, 2013, 10:55 pm
#38
Join Date: Oct 2011
Posts: 4,166
I saw a kiosk last week that said it needed manager intervention when I got to the store, and after 30mins of walking around it still had that message. I ended up just doing the reloads at the MoneyCenter counter.
Jul 17, 2013, 2:26 pm
#39
Join Date: Jul 2012
Posts: 274
try to load $100 gift cards into mine and my wife's BB.
the machine is working..no error message and etc
However, at the time to swipe the BB card, the machine doesnt take it.
I tried with both mine and my wife's card and both didnt take it.
did the WMT change the rule on kiosk?
I dont know how many card i can swipe at money center, so i end up only loading $100 into my wife's BB card, and it works (so, it isnt the magnetic strip problem)...
waste 40 mins of work time for loading $100
hoping the problem is at the card reader machine.
the machine is working..no error message and etc
However, at the time to swipe the BB card, the machine doesnt take it.
I tried with both mine and my wife's card and both didnt take it.
did the WMT change the rule on kiosk?
I dont know how many card i can swipe at money center, so i end up only loading $100 into my wife's BB card, and it works (so, it isnt the magnetic strip problem)...
waste 40 mins of work time for loading $100
hoping the problem is at the card reader machine.
Jul 17, 2013, 2:33 pm
#41
Join Date: Dec 2012
Location: Murica
Posts: 344
This is the main function of the kiosk for most people.
Has anyone noticed how the ATM receipts print and get cut extremely short? So short that they don't come out. When I get an MO receipt for the first time it always pushes out some poor saps ATM receipt. I've never seen a remaining balance over $100. They also get charged fees. It's expensive to be poor.
Has anyone noticed how the ATM receipts print and get cut extremely short? So short that they don't come out. When I get an MO receipt for the first time it always pushes out some poor saps ATM receipt. I've never seen a remaining balance over $100. They also get charged fees. It's expensive to be poor.
Jul 17, 2013, 2:54 pm
#42
Join Date: Jun 2011
Location: SFO
Programs: Hilton-Gold
Posts: 706
I try to use Kiosk over Money center and I tested the limits many times :-)
It will load 2 GC's and for 3rd - asks for authorization. I also tried loading 2 GC's to my BB and then 1 to my spouse BB but for 2nd GC - got same message. I always used 500$ GCs(don't know if it makes any difference)
So I usually load 3(2 on mine, 1 spouse BB) and load the rest at Money Center.
It will load 2 GC's and for 3rd - asks for authorization. I also tried loading 2 GC's to my BB and then 1 to my spouse BB but for 2nd GC - got same message. I always used 500$ GCs(don't know if it makes any difference)
So I usually load 3(2 on mine, 1 spouse BB) and load the rest at Money Center.
Jul 17, 2013, 3:13 pm
#43
Join Date: Dec 2012
Location: Murica
Posts: 344
I try to use Kiosk over Money center and I tested the limits many times :-)
It will load 2 GC's and for 3rd - asks for authorization. I also tried loading 2 GC's to my BB and then 1 to my spouse BB but for 2nd GC - got same message. I always used 500$ GCs(don't know if it makes any difference)
So I usually load 3(2 on mine, 1 spouse BB) and load the rest at Money Center.
It will load 2 GC's and for 3rd - asks for authorization. I also tried loading 2 GC's to my BB and then 1 to my spouse BB but for 2nd GC - got same message. I always used 500$ GCs(don't know if it makes any difference)
So I usually load 3(2 on mine, 1 spouse BB) and load the rest at Money Center.
Jul 17, 2013, 5:33 pm
#45
Join Date: Sep 2007
Location: Chicago
Programs: AA, BA, CX, DL, EK, F9, GA, HA, IB, JL, KE, LH, MH, NH, OS, PG, QR, RJ, SA, TG, UA, VN, WN, ZH
Posts: 927