Apr 3, 2013, 11:44 am
Last edit by: markr33
Read the wiki before posting a question.
Check your BB load limits BEFORE asking in this thread about "tender not allowed" or any other errors.
Bluebird website. There's no need to buy a Bluebird kit in-store; sign-up free on the website.
The original FlyerTalk discussion thread is here: Wal-Mart, Amex take on banks with Bluebird debit card
Bluebird Load Limits:
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt. If blocked, call Account Protection Services at 1-800-660-2454 to clear it (9am-8pm EST, Mon-Fri).
The day currently resets around midnight Eastern/11pm Central/10pm Mountain/9pm Pacific.
For online bill pay
Loading with debit card at Walmart
Self checkout does not work for loading.
Many Walmart stores are enforcing a rule against the use of gift cards when loading, even though the register and the MCE do not enforce. Do not make your prepaid debit cards visible. Show them a bank debit card if asked. Otherwise, you may be asked by management to never visit the MC again to load with gift cards.
Loads at register over $500 will sometimes trigger ID requirement. There is a limit of four swipes per transaction; this means your card plus three payments.
If your card doesn't say "debit" on the front, it isn't a debit card.
Please see http://www.flyertalk.com/forum/manuf...bit-cards.html for additional information on using prepaid debit cards.
Training a WM cashier:
Error Messages:
DEBIT NOT AVAILABLE
Received when I used a card I thought I had activated but hadn't.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
TENDER NOT ALLOWED
Card was incorrectly read, or wrong PIN entered .
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again. Try again later.
UPdate Notice on Sept 15, 2014.
Some minor changes on the ATM limits and fees:
• Out-of-Network ATM Fees:
Beginning October 30, 2014, the fee for withdrawing funds using out-of-network ATMs will increase from $2.00 to $2.50. ATM operator fees may also apply.
• Free In-Network MoneyPass® ATMs:
Effective immediately, all Bluebird Customers can withdraw funds for free when using in-network MoneyPass ATMs. You can find one of the more than 24,000 MoneyPass ATMs below.
• ATM Withdrawal Limits Increase:
We have increased your daily ATM limit, so you can withdraw up to $750 per day. Your monthly ATM withdrawal limit will remain at $2,000.
-----
•If you use Wal-Mart Savings Catcher, you can earn double rewards by redeeming to your BlueBird account <== Doubling of savings catcher amounts ended sometime in the summer of 2015.
Check your BB load limits BEFORE asking in this thread about "tender not allowed" or any other errors.
Bluebird website. There's no need to buy a Bluebird kit in-store; sign-up free on the website.
The original FlyerTalk discussion thread is here: Wal-Mart, Amex take on banks with Bluebird debit card
Bluebird Load Limits:
- BB loading via VR or WM load: $2,500/day and $5,000 total per calendar month
- Online Debit Card Load* - $200/day and $1,000/month
- Checking/Savings Account - $2,000/month
- Checks - $2,000/day and $10,000/month
- ATM Withdrawals - $750/day and $2,000/month
*For online debit load, only use of bank-issued cards is allowed. The use of pre-paid debit cards (Netspend, Paypower, Univision, Paypal, etc.) and VGC/MGC/AGCs is not allowed. Your account will be flagged upon first/second attempt. If blocked, call Account Protection Services at 1-800-660-2454 to clear it (9am-8pm EST, Mon-Fri).
The day currently resets around midnight Eastern/11pm Central/10pm Mountain/9pm Pacific.
For online bill pay
- You can pay the credit card that you used to buy reloads
- Error 1302 means that you have 1 pending payment the same amount as the one you just submitted. For example, 1000 bill pay to sapphire preferred from Friday and then on Saturday you submit another bill pay for 1000 to sapphire preferred, you will get this error.
- Tip: if using online bill pay to the same place multiple times, vary your amounts by $0.01 to make it easier to track since your confirmation number does not match the tracking number on your credit card statement
Loading with debit card at Walmart
Self checkout does not work for loading.
Many Walmart stores are enforcing a rule against the use of gift cards when loading, even though the register and the MCE do not enforce. Do not make your prepaid debit cards visible. Show them a bank debit card if asked. Otherwise, you may be asked by management to never visit the MC again to load with gift cards.
Loads at register over $500 will sometimes trigger ID requirement. There is a limit of four swipes per transaction; this means your card plus three payments.
If your card doesn't say "debit" on the front, it isn't a debit card.
Please see http://www.flyertalk.com/forum/manuf...bit-cards.html for additional information on using prepaid debit cards.
Training a WM cashier:
- If the WM cashier doesn't know how to load the card, advise them to enter "70" then press "action code".
- If you are using a temp card that doesn't have your name on it, you can swipe the card from your side of the terminal. The WM rep never has to touch any of your cards. The screen will say "enter account." That is your prompt to slide the card.
- The terminal will ask the WM employee if you are loading in multiples of $2000. Advise them to enter "no."
- Avoid saying gift card. Always refer to your card as a debit card.
Error Messages:
DEBIT NOT AVAILABLE
Received when I used a card I thought I had activated but hadn't.
DEBIT NOT APPROVED
Received when the card's monthly load limit had been reached.
TENDER NOT ALLOWED
Card was incorrectly read, or wrong PIN entered .
HOST TIMEOUT
Connection problems. The GC may be drained but the transaction should reverse itself, and funds will become available again. Try again later.
UPdate Notice on Sept 15, 2014.
Some minor changes on the ATM limits and fees:
• Out-of-Network ATM Fees:
Beginning October 30, 2014, the fee for withdrawing funds using out-of-network ATMs will increase from $2.00 to $2.50. ATM operator fees may also apply.
• Free In-Network MoneyPass® ATMs:
Effective immediately, all Bluebird Customers can withdraw funds for free when using in-network MoneyPass ATMs. You can find one of the more than 24,000 MoneyPass ATMs below.
• ATM Withdrawal Limits Increase:
We have increased your daily ATM limit, so you can withdraw up to $750 per day. Your monthly ATM withdrawal limit will remain at $2,000.
-----
•If you use Wal-Mart Savings Catcher, you can earn double rewards by redeeming to your BlueBird account <== Doubling of savings catcher amounts ended sometime in the summer of 2015.
Bluebird prepaid debit, now with FDIC insurance and paper checks (2013-2014)
Jul 23, 2013, 8:39 pm
#1666
Original Member
Join Date: May 1998
Location: Michigan
Posts: 528
Many companies/services will let you email a .pdf in lieu of a fax. Try calling the fraud department to see if that's an option and get a contact email. If it is, you could print the statement to .pdf and attach it to an email, or if you're using a hard copy it, scan and then email it.
Jul 23, 2013, 9:26 pm
#1667
Join Date: Oct 2011
Location: North Carolina
Posts: 613
Just got my Chase Freedom card statement and got the 5X bonus for buying two Vanilla Reloads at 7-eleven.
Jul 23, 2013, 9:30 pm
#1668
Original Member
Join Date: May 1998
Location: Michigan
Posts: 528
I mentioned I had checks that were sent, but not cashed yet, and what was going to happen to them??. They first said I would have to notify the people not to cash the checks and if they had to try to stop them at their bank level. YIKE!!
After I continued discussing the checks with the specialist, she asked her superviser and her superviser said the checks would go through even though the account was closed, because they had alread been debeited from my account.
Very hard line, no give, rules only. You were very lucky. For me it was account closed-end of story-no recourse-until I could come up with exact statement they needed. My mailed Credit Union statement had my account # X'ed out except for last 2 numbers. They said last 4 numbers had to show. Finally this morning was able to fax them exactly what they wanted.
How do you even talk to people like this??? Sorry I got started again.
Jul 24, 2013, 7:59 am
#1669
Join Date: Feb 1999
Location: Denver CO
Posts: 3,682
What clogs threads is people going out of their way telling others to read enormous threads when an answer of a few words would suffice. Add to that other posts chastising people for providing the answer and you see where the true clogging occurs.
Don't want to answer? Don't answer. But don't annoy those of us who choose to help others.
By the way, I'm not "arguing in favor of newbies asking first and reding later" (sic) -- I'm commenting on the responses to those posts.
Don't want to answer? Don't answer. But don't annoy those of us who choose to help others.
By the way, I'm not "arguing in favor of newbies asking first and reding later" (sic) -- I'm commenting on the responses to those posts.
Why not encourage people to at least read a wiki? Maybe they'll learn something and come back to help others.
Jul 24, 2013, 8:28 am
#1670
Join Date: Sep 2001
Location: Washington, DC
Programs: UA Plat MM, AA Gold, Hyatt Explorist, Hilton Gold, IHG Plat, Marriott Titanium Elite
Posts: 5,015
I will start by relating to an experience I had yesterday with BB on the phone. I was merely trying to get back a $2.00 fee I was charged for using a MoneyPass ATM. I have direct deposit to my BB - one of which was made just 10 days before my withdrawal. It took a full 10 minutes on the phone with the BB representative to get my money back - something that would have taken about a minute had I been dealing with Chase. He asked for every bit of identifying information that existed on my account - not something simple, like the last 4 digits of my SSN (although he did ask for that, too). Then he put me on hold - TWICE - for 2-3 minutes while the transaction was being processed. Then I waited some more. Just how can Amex have such a bad system that it takes 10 minutes to process a $2.00 credit? And how was it possible for me to be assessed the fee in the first place when the direct deposit and fee were both shown on the same monthly statement?
Jul 24, 2013, 8:31 am
#1671
Join Date: Jan 2011
Posts: 749
I will start by relating to an experience I had yesterday with BB on the phone. I was merely trying to get back a $2.00 fee I was charged for using a MoneyPass ATM. I have direct deposit to my BB - one of which was made just 10 days before my withdrawal. It took a full 10 minutes on the phone with the BB representative to get my money back - something that would have taken about a minute had I been dealing with Chase. He asked for every bit of identifying information that existed on my account - not something simple, like the last 4 digits of my SSN (although he did ask for that, too). Then he put me on hold - TWICE - for 2-3 minutes while the transaction was being processed. Then I waited some more. Just how can Amex have such a bad system that it takes 10 minutes to process a $2.00 credit? And how was it possible for me to be assessed the fee in the first place when the direct deposit and fee were both shown on the same monthly statement?
Treat all BB customers like criminals, guilty until proven innocent.
Wish someone at Amex cared, but the product is so not for real amex holders every time I bring it up they tell me to call Bluebird.
Jul 24, 2013, 9:04 am
#1672
Join Date: Feb 2012
Location: Los Angles
Posts: 2,101
As I said before, don't believe me, just look at the low post counts of most FT posters today. Not that having a high post count guaranties wisdom, but a lot of experienced folks are gone or have given up posting often. (there is not much new to post, most of the stuff is repeated many times. Every time a newbe ask a simple question, thereare 5 posts jumping on him to read wiki!)
Why not encourage people to at least read a wiki? Maybe they'll learn something and come back to help others.
Why not encourage people to at least read a wiki? Maybe they'll learn something and come back to help others.
Jul 24, 2013, 9:37 am
#1676
Join Date: Apr 2013
Programs: UA MPE, BA Blue, AA, IHG Plat Amb, Marriot Silver, HHonors Silver, National Exec, Avis First
Posts: 553
The more visible a Wiki is, the more chances that someone will actually READ it.
Jul 24, 2013, 10:25 am
#1677
Join Date: Jul 2013
Posts: 18
The $1000/$5000 load limits are for cash (including VRs and apparently GCs). For debit cards, the limit is $100/$1000. My confusion stemmed from all of the discussion about GCs now acting like debit cards because they have PINs, compounded with not being very familiar with how using the cards at Walmart may affect fees/limits. I was unsure about which load limits applied to GCs-with-PINs, not about what the stated load limits were in the BB FAQs (which I had read before I ordered my card). Granted, I should have gleaned that from the stories in this thread, but I wanted to be sure.
Just thought I'd explain as it may be helpful to other n00bs if the wiki was more detailed (or just to have my thoughts in the thread in case someone else had the same question).
Just thought I'd explain as it may be helpful to other n00bs if the wiki was more detailed (or just to have my thoughts in the thread in case someone else had the same question).
Jul 24, 2013, 10:25 am
#1678
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
As I said before, don't believe me, just look at the low post counts of most FT posters today. Not that having a high post count guaranties wisdom, but a lot of experienced folks are gone or have given up posting often.
Why not encourage people to at least read a wiki? Maybe they'll learn something and come back to help others.
Why not encourage people to at least read a wiki? Maybe they'll learn something and come back to help others.
Jul 24, 2013, 10:47 am
#1679
Join Date: Feb 2013
Location: ORD
Posts: 57
I'm a newb, read the whole thread, got a BB, bought VRs and GCs with CC (yes, some at gas stations), loaded BB thru WM MC, bill pay, etc. All with great confidence because I read the threads. Even went for GB card because it is soooo easy because you vets help so much. Thanks!
Jul 24, 2013, 10:54 am
#1680
Join Date: Apr 2013
Programs: UA MPE, BA Blue, AA, IHG Plat Amb, Marriot Silver, HHonors Silver, National Exec, Avis First
Posts: 553
The $1000/$5000 load limits are for cash (including VRs and apparently GCs). For debit cards, the limit is $100/$1000. My confusion stemmed from all of the discussion about GCs now acting like debit cards because they have PINs, compounded with not being very familiar with how using the cards at Walmart may affect fees/limits. I was unsure about which load limits applied to GCs-with-PINs, not about what the stated load limits were in the BB FAQs (which I had read before I ordered my card). Granted, I should have gleaned that from the stories in this thread, but I wanted to be sure.
Just thought I'd explain as it may be helpful to other n00bs if the wiki was more detailed (or just to have my thoughts in the thread in case someone else had the same question).
Just thought I'd explain as it may be helpful to other n00bs if the wiki was more detailed (or just to have my thoughts in the thread in case someone else had the same question).