Last edit by: ericdabbs
Please read the wiki before posting a question.
UPDATE 01/17/15
BeFrugal: 1.5%
Big Crumbs: 0.9%
TopCashBack: 1.5%
For other cash back or airline portals, check here: http://www.cashbackmonitor.com/Cashb...erican+express
Public Service Announcement: Do NOT use fee-free codes if you want portal cashback / miles. CB/Miles will post and then be clawed back.
FAQ
Will it post as a cash advance (CA)?
Citi - Yes.
Cards from Chase, BoA, FIA, Barclay, AMEX, CapitalOne, US Bank, Discover, HSBC, etc., have posted as purchase. PNC Visa Cashbuilder - posts as purchase but does not earn CC rewards
Note: Some issuers (Discover, US Bank, etc.) will decline the authorization if it exceeds your CA limit. This does NOT mean it will post as CA. It simply means you need to lower the purchase amount below your CA limit for authorization, but it ultimately posts as a purchase.
How do I set PIN on AMEX Gift Cards and use as debit to load Bluebird, buy MOs, etc.
You cannot set PIN or use them as debit to load Bluebird, buy MOs, etc. You can only use them as credit where AMEX is accepted.
How do I cash out AMEX Gift Cards?
Use manufactured spend techniques (load RB, buy Visa/MC GCs, VRs, AP, AFT, etc.) or normal spend where AMEX is accepted.
Why buy AMEX Gift Cards then?
To reduce the cost of manufactured spend, to mask your manufactured spend (i.e unusual high spend at Target or CVS), earn additional cash back on spend, or meet minimum spend targets faster.
Next day shipping that isn't?
The next day shipping is from when they ship the cards to UPS, which can be as long as 10 days from the order submission if you order personalized cards (more recently this has been under a week). For next day shipping, you are notified late night (once your card finishes processing, see above) and the package arrive that same morning before 10:30AM in your area.
What is with the charge disappearing from my credit card?
Once the order is placed you will see a pending charge on your CC account. Quite often once the card ships this pending is removed but does not show as a charge. Don't panic (or celebrate) it will show up as a charge within a day or so.
Personalized GCs?
Either Biz or Personal GCs can be personalized with your name. This helps when shaky cashiers who demand to see your card are prevalent. These take approximately 4 biz days to arrive compared to the non personalized which arrives as quickly as the next day.
UPS Tracking?
If you logged in to your AMEX account when placing the order you can get tracking info by logging in to your AMEX account and clicking on cards > gift cards > order history > order details. Unfortunately tracking information may not appear until well after your order has shipped so it's best to sign up for UPS My Choice to get faster tracking info and reroute your package if needed. Since UPS may drop your package off at the door if you're not home, it will be useful to know when your package will arrive.
The portal terms indicate that coupon codes will invalidate cash back. Is this true?
Yes (as of July 2014)
What are the purchase limits? (Updated Dec 2014)
10K personal every 14 days
100K business every 14 days
Do declined orders count toward the purchase limits?
YMMV
Do fees and shipping count toward the purchase limits?
No
Why was my purchase declined by AMEX?
There are several possibilities:
- Your billing address does not match 100% with what the credit card company has on file. This could be anything from apt/suite/condo # on the wrong line to zip code requiring 9 digits instead of 5. If your first purchase does not go through, call your bank or login to your acct to verify that this matches what you used.
- You have gone over the $10k every 14 day limit on personal gift card purchase.
- Even if you are sure the first two are correct as you have ordered before on that card and it's been more than 14 days, you might still get declined. No one has any idea why.
- You placed a business order and you don't really have a business (at some point AMEX does a background check for a valid business) or you have exceeded the 14 day limit for business orders.
My order was declined but my credit card still shows a pending authorization. How long until this falls off and my credit line is freed up?
I typically takes 1 week for the pending authorization to fall off after a declined order.
Can I order from the business side using a personal card? Or does it need to be a business card?
You can use whatever credit card you want to pay for business or personal orders. About the only restriction is you can't use an AMEX GC to buy another AMEX GC.
How long will it take the portal to track my order and confirm the pending cash back or points?
For non-Cartera portals (TCB, BC, Befrugal, etc) your order will usually track within a day or two.
For Cartera portals (Barclay Reward Boost, Lucky Rewards, USAA, Alaska, Delta) it will take 3-4 weeks to track.
My orders are not tracking. How can I maximize the chances the portal will track my order properly?
Use a browser you do not normally use (Chrome, Firefox, Opera), reset all browser settings to defaults, clear all browser cookies, disable all browser add-ons, and close/re-start your browser before navigating to the portal and placing your order. Do NOT use promotional coupon codes. The vast majority of tracking issues result from use of coupon codes, a bad browser cookie, improperly configured browser settings, or add-ons that interfere with cookie tracking.
UPDATE 01/17/15
BeFrugal: 1.5%
Big Crumbs: 0.9%
TopCashBack: 1.5%
For other cash back or airline portals, check here: http://www.cashbackmonitor.com/Cashb...erican+express
Public Service Announcement: Do NOT use fee-free codes if you want portal cashback / miles. CB/Miles will post and then be clawed back.
FAQ
Will it post as a cash advance (CA)?
Citi - Yes.
Cards from Chase, BoA, FIA, Barclay, AMEX, CapitalOne, US Bank, Discover, HSBC, etc., have posted as purchase. PNC Visa Cashbuilder - posts as purchase but does not earn CC rewards
Note: Some issuers (Discover, US Bank, etc.) will decline the authorization if it exceeds your CA limit. This does NOT mean it will post as CA. It simply means you need to lower the purchase amount below your CA limit for authorization, but it ultimately posts as a purchase.
How do I set PIN on AMEX Gift Cards and use as debit to load Bluebird, buy MOs, etc.
You cannot set PIN or use them as debit to load Bluebird, buy MOs, etc. You can only use them as credit where AMEX is accepted.
How do I cash out AMEX Gift Cards?
Use manufactured spend techniques (load RB, buy Visa/MC GCs, VRs, AP, AFT, etc.) or normal spend where AMEX is accepted.
Why buy AMEX Gift Cards then?
To reduce the cost of manufactured spend, to mask your manufactured spend (i.e unusual high spend at Target or CVS), earn additional cash back on spend, or meet minimum spend targets faster.
Next day shipping that isn't?
The next day shipping is from when they ship the cards to UPS, which can be as long as 10 days from the order submission if you order personalized cards (more recently this has been under a week). For next day shipping, you are notified late night (once your card finishes processing, see above) and the package arrive that same morning before 10:30AM in your area.
What is with the charge disappearing from my credit card?
Once the order is placed you will see a pending charge on your CC account. Quite often once the card ships this pending is removed but does not show as a charge. Don't panic (or celebrate) it will show up as a charge within a day or so.
Personalized GCs?
Either Biz or Personal GCs can be personalized with your name. This helps when shaky cashiers who demand to see your card are prevalent. These take approximately 4 biz days to arrive compared to the non personalized which arrives as quickly as the next day.
UPS Tracking?
If you logged in to your AMEX account when placing the order you can get tracking info by logging in to your AMEX account and clicking on cards > gift cards > order history > order details. Unfortunately tracking information may not appear until well after your order has shipped so it's best to sign up for UPS My Choice to get faster tracking info and reroute your package if needed. Since UPS may drop your package off at the door if you're not home, it will be useful to know when your package will arrive.
The portal terms indicate that coupon codes will invalidate cash back. Is this true?
Yes (as of July 2014)
What are the purchase limits? (Updated Dec 2014)
10K personal every 14 days
100K business every 14 days
Do declined orders count toward the purchase limits?
YMMV
Do fees and shipping count toward the purchase limits?
No
Why was my purchase declined by AMEX?
There are several possibilities:
- Your billing address does not match 100% with what the credit card company has on file. This could be anything from apt/suite/condo # on the wrong line to zip code requiring 9 digits instead of 5. If your first purchase does not go through, call your bank or login to your acct to verify that this matches what you used.
- You have gone over the $10k every 14 day limit on personal gift card purchase.
- Even if you are sure the first two are correct as you have ordered before on that card and it's been more than 14 days, you might still get declined. No one has any idea why.
- You placed a business order and you don't really have a business (at some point AMEX does a background check for a valid business) or you have exceeded the 14 day limit for business orders.
My order was declined but my credit card still shows a pending authorization. How long until this falls off and my credit line is freed up?
I typically takes 1 week for the pending authorization to fall off after a declined order.
Can I order from the business side using a personal card? Or does it need to be a business card?
You can use whatever credit card you want to pay for business or personal orders. About the only restriction is you can't use an AMEX GC to buy another AMEX GC.
How long will it take the portal to track my order and confirm the pending cash back or points?
For non-Cartera portals (TCB, BC, Befrugal, etc) your order will usually track within a day or two.
For Cartera portals (Barclay Reward Boost, Lucky Rewards, USAA, Alaska, Delta) it will take 3-4 weeks to track.
My orders are not tracking. How can I maximize the chances the portal will track my order properly?
Use a browser you do not normally use (Chrome, Firefox, Opera), reset all browser settings to defaults, clear all browser cookies, disable all browser add-ons, and close/re-start your browser before navigating to the portal and placing your order. Do NOT use promotional coupon codes. The vast majority of tracking issues result from use of coupon codes, a bad browser cookie, improperly configured browser settings, or add-ons that interfere with cookie tracking.
Cashback on Amex GC through TopCashBack, BigCrumbs, etc.
#6421
Join Date: Jun 2013
Posts: 1,060
As of three weeks ago it was a CA - so I would be very careful. Set the Exec card to 0 CA and then play with fire if u wish. I set it to zero using SM on Citi's site
#6422
FlyerTalk Evangelist
Join Date: Apr 2002
Location: Madison, WI, USA
Posts: 14,162
After being denied for a $2K business order Saturday night, I tried again today, first with a personal order for $2K at 2:58pm CDT, then a business order for $1K at 3:02pm. I got an approved email for the business order at 3:09pm, than a received email for the personal order less than a minute later. We'll see.
#6423
Join Date: Feb 2014
Posts: 908
Pending, Confirmed, Payable. The ETA dates are only for Confirmed. You do not know when it will be Payable.
For befrugal, it's Pending, then Confirmed. they have ETA dates.
#6424
Join Date: Nov 2013
Location: Houston, Texas
Posts: 90
TopCashBack: 2.25% on Amex Gift Cards, but changes in fees, BigCrumbs 2%.
now I really don't understand AMEX, I used to think like majority that "received email"=denied, but last week for the first time in 6 month all of my orders were approved after received email. And today it's again for me received=denied.
#6425
Join Date: Feb 2014
Posts: 148
I received the "order received" email every time I order (and then later the 'order approved' email), always approved for all. Only had about 5 orders though.
#6426
Join Date: Jan 2014
Posts: 39
Tried to liquidate 3 x $3K worth of AGC via three separate orders via GCM. All orders were denied/cancelled. First call with the rep said maybe it was my credit card info entered incorrectly. Second call to another rep asked if I was using a AGC to make the purchase. Reluctantly, I said yes and was told I could NOT do that.
Last edited by rockclimber; Jun 9, 2014 at 4:29 pm
#6427
Join Date: Feb 2013
Posts: 173
Tried to liquidate 3 x $3K worth of AGC via three separate orders via GCM. All orders were denied/cancelled. First call with the rep said maybe it was my credit card info entered incorrectly. Second call to another rep asked if I was using a AGC to make the purchase. Reluctantly, I said yes and was told I could NOT do that.
#6428
Join Date: Oct 2013
Posts: 920
Oh man, I'm so tempted to test this, but logic says no... With my recent ban from Chase, my usable cards for portals has been whittled down to practically nothing :/
#6429
Join Date: Apr 2014
Posts: 103
Tried to liquidate 3 x $3K worth of AGC via three separate orders via GCM. All orders were denied/cancelled. First call with the rep said maybe it was my credit card info entered incorrectly. Second call to another rep asked if I was using a AGC to make the purchase. Reluctantly, I said yes and was told I could NOT do that.
#6430
Join Date: May 2013
Posts: 6
TopCashBack: 2.25% on Amex Gift Cards, but changes in fees, BigCrumbs 2%.
Looks like amex gift cards are no longer on Barclays rewards boost!!
#6433
Join Date: Jan 2014
Posts: 39
Yes I registered each AGC with name and address.At GCM, I spaced out each order so that when the transaction notification was sent from tcb, I placed the second, followed by the third order.
#6434