Wells Fargo Prepaid Cards
#1158
Join Date: Feb 2012
Location: Los Angles
Posts: 2,101
For many people with account under security review, the accounts are accessible and only "load fund" is disabled. Your case is probably something different, I'd call.
QUOTE=prasha11;20339641]WFPP, Tried to sign in my account but get "Security information incorrect." am I in trouble? anyone had this happen?(I could sign in yesterday) call CS or wait for few days?
QUOTE=prasha11;20339641]WFPP, Tried to sign in my account but get "Security information incorrect." am I in trouble? anyone had this happen?(I could sign in yesterday) call CS or wait for few days?
May be You are right, I just walked to ATM and was able to withdraw $500. I think I might have to call CS, but I will wait until I bring my balance close to '0'
#1159
Join Date: Nov 2011
Location: Denver, CO
Programs: Marriott, Delta, Oreos
Posts: 14
#1162
Suspended
Join Date: May 2010
Posts: 2,998
#1163
Join Date: Dec 2009
Posts: 290
I couldn't log into one account this morning and WF ATM doesn't even allow me to do "View Balance". The other account I can login in the morning and withdrew $500 at ATM, but in the afternoon I can't login online anymore.
Their online login sometimes doesn't work, but if it's not working at ATM, I think it's a very bad sign
#1165
Join Date: Nov 2012
Posts: 7
I loaded my card a couple weeks ago. I made a $30 purchase online about 4 days ago. Today, I was at Walmart so I put $500 on Bluebird. Then I went to a grocery store and bought about $50 of groceries and got $50 cash back.
When I got home I had an email waiting that my card was closed for fraudulent activity. They also closed my wife's card even though she hasn't even received it yet.
I still have over $1000 on my card and can't access it. Phone call was not much help. I'm not sure if the funds will be on my wife's card, and frozen, or if the charge will be reversed.
This was a total waste of time and a lot of hassle for nothing... and possibly having about $3000 floating out in WF land for who knows how long before I get it back.
When I got home I had an email waiting that my card was closed for fraudulent activity. They also closed my wife's card even though she hasn't even received it yet.
I still have over $1000 on my card and can't access it. Phone call was not much help. I'm not sure if the funds will be on my wife's card, and frozen, or if the charge will be reversed.
This was a total waste of time and a lot of hassle for nothing... and possibly having about $3000 floating out in WF land for who knows how long before I get it back.
#1166
Join Date: Aug 2011
Posts: 1,689
I loaded my card a couple weeks ago. I made a $30 purchase online about 4 days ago. Today, I was at Walmart so I put $500 on Bluebird. Then I went to a grocery store and bought about $50 of groceries and got $50 cash back.
When I got home I had an email waiting that my card was closed for fraudulent activity. They also closed my wife's card even though she hasn't even received it yet.
I still have over $1000 on my card and can't access it. Phone call was not much help. I'm not sure if the funds will be on my wife's card, and frozen, or if the charge will be reversed.
This was a total waste of time and a lot of hassle for nothing... and possibly having about $3000 floating out in WF land for who knows how long before I get it back.
When I got home I had an email waiting that my card was closed for fraudulent activity. They also closed my wife's card even though she hasn't even received it yet.
I still have over $1000 on my card and can't access it. Phone call was not much help. I'm not sure if the funds will be on my wife's card, and frozen, or if the charge will be reversed.
This was a total waste of time and a lot of hassle for nothing... and possibly having about $3000 floating out in WF land for who knows how long before I get it back.
Does the 'funding source' of each account match the name that's on the WF account?
Did you try to load your wife's card with a CC in your name or visa versa?
Did you try to log in multiple times with failed attempts?
Just curious of the pattern of what caused your closure for what 'seems to be' are credible spending according to what you are reporting.
#1167
Join Date: Nov 2012
Posts: 7
Does the 'funding source' of each account match the name that's on the WF account?
Did you try to load your wife's card with a CC in your name or visa versa?
Did you try to log in multiple times with failed attempts?
Just curious of the pattern of what caused your closure for what 'seems to be' are credible spending according to what you are reporting.
Did you try to load your wife's card with a CC in your name or visa versa?
Did you try to log in multiple times with failed attempts?
Just curious of the pattern of what caused your closure for what 'seems to be' are credible spending according to what you are reporting.
I did not try to log in except one time this morning to see if the internet charge I made a couple days ago posted. No errors on log in, then I logged out.
I did absolutely nothing suspicious and only used ONCE for Bluebird and then bought groceries with $50 cashback for a total of about $101 and some change.
I can not tell you why they also closed my wife's card for fraud because, like I said, she didn't even receive the card yet.
If it helps, I funded my account with Chase Ink for about $1600. My wife's debit card was funded with a Chase AirTran card for about $1950.
The best I can tell you is they're now closing account for a bluebird load and that they'll also close all accounts at the same address.
#1168
Join Date: Nov 2011
Posts: 301
#1169
Join Date: Aug 2011
Posts: 1,689
Funding source of each account matches the WF account exactly. My credit card for my WF debit to my Bluebird, etc. Wife's credit card for wife's debit. I even provided WF copies of our driver's licenses and SS cards in order to get the debit cards approved.
I did not try to log in except one time this morning to see if the internet charge I made a couple days ago posted. No errors on log in, then I logged out.
I did absolutely nothing suspicious and only used ONCE for Bluebird and then bought groceries with $50 cashback for a total of about $101 and some change.
I can not tell you why they also closed my wife's card for fraud because, like I said, she didn't even receive the card yet.
If it helps, I funded my account with Chase Ink for about $1600. My wife's debit card was funded with a Chase AirTran card for about $1950.
The best I can tell you is they're now closing account for a bluebird load and that they'll also close all accounts at the same address.
I did not try to log in except one time this morning to see if the internet charge I made a couple days ago posted. No errors on log in, then I logged out.
I did absolutely nothing suspicious and only used ONCE for Bluebird and then bought groceries with $50 cashback for a total of about $101 and some change.
I can not tell you why they also closed my wife's card for fraud because, like I said, she didn't even receive the card yet.
If it helps, I funded my account with Chase Ink for about $1600. My wife's debit card was funded with a Chase AirTran card for about $1950.
The best I can tell you is they're now closing account for a bluebird load and that they'll also close all accounts at the same address.
I know that ATM and CB cannot be over a certain amount per day, but it does not appear you exceeded that.
Strange, because many here are using this to fund the BB.
Of course, ymmv, but seems like something odd (even if very small) occured. Maybe you will get your card reopened, but I know some have stated once it is closed it will not be reopened.
Good luck. Please keep us updated on the datapoint of how long they keep your funds tied up and whether or not you are able to get another card.
Last edited by shoreline; Mar 1, 2013 at 7:24 pm Reason: should have said 'maybe' instead of 'is'. (nothing is for sure).:-)