Avoiding flying MH in future
Jun 16, 2020, 5:40 am
#16
Join Date: May 2017
Programs: MH Gold, AC Super Elite, UA Platinum, Accor All Gold, Marriott Titanium Elite
Posts: 497
Jun 16, 2020, 7:28 pm
#17
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Jun 16, 2020, 7:31 pm
#18
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
When they first joined OW, their fares were competitive, even bordering on ridiculous, for certain routes - useful for status runs. But over the recent years, even those had been depleted. So there's not much going on to encourage people to fly MH really.
Jun 21, 2020, 8:02 am
#19
Join Date: May 2020
Posts: 118
I experienced the same issue. I had a ticket to Guangzhou in Apr and they refuse to refund due to flight cancellation. They did offer the voucher but only valid for 6 months. Which mean I have to use it by end of this year. This is ridiculous.
Jun 22, 2020, 12:48 pm
#21
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
You’ve indirectly raised a good point. If the airfare was booked as a business trip and the airline merely gives a voucher - it completely screws up the expense claim process, especially if the trip was already charged to your corporate card that you need to claim reimbursement for with proof that the flight was taken!
Jun 22, 2020, 12:51 pm
#22
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Can the MH voucher be used to book for someone else or only in the name of the original passenger? For Firefly (MH subsidiary), it is in the form of credit tagged to the original booker but may be used on anyone else like cash.
Jun 22, 2020, 5:11 pm
#23
Join Date: May 2020
Posts: 118
The voucher is not transferable. Most likely I I can't use it by end of this year due to the situation. Moreover, China is not opening the boarder for tourist yet.
Jun 23, 2020, 3:53 am
#24
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Perhaps we should all have a collective view in FT on which airlines have gone “above and beyond” to be flexible in refunds during COVID and which are short sighted hence didn’t. The former category deserves our support and loyalty when we take to the skies again, but the latter just don’t.
Jun 23, 2020, 10:42 pm
#25
Join Date: Jan 2017
Programs: BA SL, CX GR, IHG Plat Amb
Posts: 581
I agree. Even a few years back then after their 2 tragedies, their fare was so competitive especially in business class which earned me a lot of status miles. But somehow even their business is not doing too good, fare has gone up to the level of the counterparts.
Jun 25, 2020, 9:15 am
#26
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
I'm confused with the MH voucher. I have an E mail saying I have now a voucher for my 4 sector flights. My booking still exists on the App and I receive E mails for various flight cancellations and time changes. It's a mess. I'm assuming as I don't fly, have the email I can rebook at any time up to Dec 20 for flight during 21. Awful airline with handling of this. My route was to Jakarta from Singapore and back via KUL.
Jul 2, 2020, 7:58 pm
#27
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
Following on from my last I called MH. Yep still refusing to refund voucher and happily listened to me explaining why I will never fly with MH again once I have "utilised" said vouchers although ofcourse I now expect to pay more for the flight. Total apathy and indifference. I for one will shed no tear if they fold.
Jul 2, 2020, 8:49 pm
#28
Join Date: Jul 2011
Programs: OneWorld Emerald (BA GGL), *A Silver (Miles & Less), Skyteam Pleb (KLM FlyingBlue), Mucci Platinum
Posts: 907
Oooh, but those TPs...
MH has annoyed me so many times over the years. I've sworn several times now that I'll never fly them again but each time I've broken my promise by jumping on those great KUL-TPE fares (280 TPs) or a cheap KUL-PEN tag (an easy 80TPs). So I'll just be pragmatic and say that even though they irritate me, I know I'll inevitably end up flying them from time to time for TP runs assuming they remain in Oneworld!
Jul 2, 2020, 10:10 pm
#29
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
MH has annoyed me so many times over the years. I've sworn several times now that I'll never fly them again but each time I've broken my promise by jumping on those great KUL-TPE fares (280 TPs) or a cheap KUL-PEN tag (an easy 80TPs). So I'll just be pragmatic and say that even though they irritate me, I know I'll inevitably end up flying them from time to time for TP runs assuming they remain in Oneworld!
Jul 3, 2020, 4:07 am
#30
Original Poster
Join Date: May 2014
Programs: BA GGL, Gold for Life
Posts: 590
MH has annoyed me so many times over the years. I've sworn several times now that I'll never fly them again but each time I've broken my promise by jumping on those great KUL-TPE fares (280 TPs) or a cheap KUL-PEN tag (an easy 80TPs). So I'll just be pragmatic and say that even though they irritate me, I know I'll inevitably end up flying them from time to time for TP runs assuming they remain in Oneworld!