OneWorld lounge access - frustrating response from Malaysia Airlines
#31
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
#32
Join Date: Jun 2014
Programs: Honors Diamond, Bonvoy Gold, Accor Gold, OW Emerald, SIXT Diamond
Posts: 833
But back to topic, whenever I'm denied access to a lounge I'm entitled to, I just say "but I always use this lounge when flying here/this route, could you please check?"
So far worked everywhere from the US to NZ. Especially those airports with 3rd Party Lounges when I would prefer a OneWorld lounge + Guest.
#33
Join Date: Sep 2012
Location: Kuching, Malaysia. Perth, Australia.
Programs: MH-Plat OWE, HH-Diamond, SPG-Plat, MR-Plat, IHG-PlatAmb
Posts: 155
not around 5am, when the India flights arrive. Made worse as the transit Immigration Counters don't have a dedicated line for Malaysians or one of those Autopass machines ....
But back to topic, whenever I'm denied access to a lounge I'm entitled to, I just say "but I always use this lounge when flying here/this route, could you please check?"
So far worked everywhere from the US to NZ. Especially those airports with 3rd Party Lounges when I would prefer a OneWorld lounge + Guest.
But back to topic, whenever I'm denied access to a lounge I'm entitled to, I just say "but I always use this lounge when flying here/this route, could you please check?"
So far worked everywhere from the US to NZ. Especially those airports with 3rd Party Lounges when I would prefer a OneWorld lounge + Guest.
#34
Join Date: Aug 2005
Location: The KUL city
Programs: AA Lifetime Plat, TK Elite+
Posts: 2,663
BTW, I was reading OW's website. QR and UL at KUL uses "Plaza Premium First" - is that the same lounge as Plaza Premium Lounge as before?
#35
Join Date: Jul 2012
Location: HKG
Programs: BA(GGL) QF LTS CX AM, Hilton Diamond, PPL(A)
Posts: 1,654
there is a nearby plaza premium lounge that is a paid lounge (priority pass, credit cards, and a whole bunch of other credit card holders)... gets pretty crowded at night!