Oct 22, 2018, 10:14 pm
Last edit by: crackjack
Here’s MH’s current official position as advised to the public:
https://askmh.malaysiaairlines.com/f...language=en_US
For those who are wondering how it's done in Amadeus Altea, here is a video someone at MH took of their training session.
https://www.youtube.com/watch?v=AwbtQvMphGI
In this video they show how to add "inbound" flights and "outbound" flights to the check-in record.
https://askmh.malaysiaairlines.com/f...language=en_US
Originally Posted by AskMH, as of Mar 25, 2022
If I'm travelling multiple sectors, can I check-in my baggage to the final destination?
Yes, as long as you are holding a single PNR.
For flights on oneworld member airlines, Malaysia Airlines still allows passengers to check-through to a final destination with baggage even if the sectors are ticketed separately on separate bookings provided the travel begins with Malaysia Airlines. Please note that this may not be possible on your return journey if travel begins with another oneworld member airline that chooses to adhere to the new oneworld obligation. Certain oneworld and code-share flights allow our passengers to check-through while some do not. Please confirm the status of your ticket at the check-in counter.
Yes, as long as you are holding a single PNR.
For flights on oneworld member airlines, Malaysia Airlines still allows passengers to check-through to a final destination with baggage even if the sectors are ticketed separately on separate bookings provided the travel begins with Malaysia Airlines. Please note that this may not be possible on your return journey if travel begins with another oneworld member airline that chooses to adhere to the new oneworld obligation. Certain oneworld and code-share flights allow our passengers to check-through while some do not. Please confirm the status of your ticket at the check-in counter.
For those who are wondering how it's done in Amadeus Altea, here is a video someone at MH took of their training session.
https://www.youtube.com/watch?v=AwbtQvMphGI
In this video they show how to add "inbound" flights and "outbound" flights to the check-in record.
Malaysia Airlines Official Policy on Checking bags on separate tickets
Oct 16, 2018, 6:28 am
#121
Join Date: Dec 2010
Location: Singapore
Programs: BA Gold, HH Gold, IHG Diamond Elite
Posts: 102
Hi guys,
Got a more complex interline situation next month. Would love to get your responses on the situation I'm currently in. I'm currently OWE if that makes any difference to the situation.
Barring the new changes of only interlining to OW carriers and selected codeshare partners, I guess I'm expected to be denied any interline but from the above replies, the SIN agents do have a good record of tagging bags through to the final destination.
For the record, here is the rather complex itinerary on 3 PNRs:
1) SIN-KUL on MH code and metal
3 hours 15 minutes transit
2) KUL-SGN-ICN on VN code and metal
3 hours 25 minutes transit
3) ICN-NRT-PPT on TN code (KE metal for ICN-NRT)
Technically I would be able to pick up my bags at each start point of each unique PNR and check them in for the next journey but should there be a delay, there could possibly be a snowball effect in the misconnection of flights. Also, the transfer of terminals at ICN may be an issue as VN lands at T1 and KE departs from the new T2 which is a 20-minute bus journey landside. Having landed at ICN countless times, Immigration has often taken me almost an hour to get out in the morning so that may be something to consider too.
Should I fail in convincing the Dnata agent in SIN, I would pick the bags up at KUL and re-check them in for VN where I hope there would be no issue through checking to PPT since VN is able to interline with KE and TN.
From Expertflyer, these are the MH baggage interline partners:
MAY CHECK BAGGAGE TO
AA AC AE AF AH AI AS AT AV AX AY A3 BA BD
BE BG BI BP BR BT BU BW B7 CA CI CU CW CX
CZ C3 DL DT D6 EI EK EP ET EW EY E4 E5 E8
FG FI FJ FM FT FX FY FZ GA GF GH GP G3 HA
HM HR HU HX HY IA IB IC IE IG IM IR IY JA
JD JJ JL JP JQ JU J2 KA KC KE KK KL KM KQ
KU KZ LA LG LH LI LO LP LR LX LY L6 MD ME
MF MH MI MK MS MU MX NF NG NH NU NX NZ N6
OK OM OS OU OV OZ PG PH PK PR PS PU PX PY
PZ QF QL QM QO QQ QR RA RB RO SA SB SC SD
SK SN SQ SU SV SW S7 TA TG TK TM TP TU T0
UA UB UL UN UU UY U0 VA VC VE VN VO VS VV
WB WF WY W5 XL XM XN X5 YO YR ZH ZW Z5 Z7
2A 3K 4M 8M 9W
and the VN baggage interline partners,
MAY CHECK BAGGAGE TO
AA AC AE AF AH AR AY AZ A9 BA BD BL BM BT
B2 DL D6 EK ET EY FM FT FV GF GK GP HA HM
HU HX HY IB IZ JL JO JP JQ JU KC KE KL KQ
K6 LH LO LY MD MF MI MK MU NU NX NZ OU PG
PR PS QF QR QV RJ SA SB SK S7 TG TN UA UT
UX U6 VA VN VS WY W9 XF ZH 3K 7D 8M
Appreciate all the advice I get!
Got a more complex interline situation next month. Would love to get your responses on the situation I'm currently in. I'm currently OWE if that makes any difference to the situation.
Barring the new changes of only interlining to OW carriers and selected codeshare partners, I guess I'm expected to be denied any interline but from the above replies, the SIN agents do have a good record of tagging bags through to the final destination.
For the record, here is the rather complex itinerary on 3 PNRs:
1) SIN-KUL on MH code and metal
3 hours 15 minutes transit
2) KUL-SGN-ICN on VN code and metal
3 hours 25 minutes transit
3) ICN-NRT-PPT on TN code (KE metal for ICN-NRT)
Technically I would be able to pick up my bags at each start point of each unique PNR and check them in for the next journey but should there be a delay, there could possibly be a snowball effect in the misconnection of flights. Also, the transfer of terminals at ICN may be an issue as VN lands at T1 and KE departs from the new T2 which is a 20-minute bus journey landside. Having landed at ICN countless times, Immigration has often taken me almost an hour to get out in the morning so that may be something to consider too.
Should I fail in convincing the Dnata agent in SIN, I would pick the bags up at KUL and re-check them in for VN where I hope there would be no issue through checking to PPT since VN is able to interline with KE and TN.
From Expertflyer, these are the MH baggage interline partners:
MAY CHECK BAGGAGE TO
AA AC AE AF AH AI AS AT AV AX AY A3 BA BD
BE BG BI BP BR BT BU BW B7 CA CI CU CW CX
CZ C3 DL DT D6 EI EK EP ET EW EY E4 E5 E8
FG FI FJ FM FT FX FY FZ GA GF GH GP G3 HA
HM HR HU HX HY IA IB IC IE IG IM IR IY JA
JD JJ JL JP JQ JU J2 KA KC KE KK KL KM KQ
KU KZ LA LG LH LI LO LP LR LX LY L6 MD ME
MF MH MI MK MS MU MX NF NG NH NU NX NZ N6
OK OM OS OU OV OZ PG PH PK PR PS PU PX PY
PZ QF QL QM QO QQ QR RA RB RO SA SB SC SD
SK SN SQ SU SV SW S7 TA TG TK TM TP TU T0
UA UB UL UN UU UY U0 VA VC VE VN VO VS VV
WB WF WY W5 XL XM XN X5 YO YR ZH ZW Z5 Z7
2A 3K 4M 8M 9W
and the VN baggage interline partners,
MAY CHECK BAGGAGE TO
AA AC AE AF AH AR AY AZ A9 BA BD BL BM BT
B2 DL D6 EK ET EY FM FT FV GF GK GP HA HM
HU HX HY IB IZ JL JO JP JQ JU KC KE KL KQ
K6 LH LO LY MD MF MI MK MU NU NX NZ OU PG
PR PS QF QR QV RJ SA SB SK S7 TG TN UA UT
UX U6 VA VN VS WY W9 XF ZH 3K 7D 8M
Appreciate all the advice I get!
Last edited by Calcjr23; Oct 16, 2018 at 6:39 am
Oct 18, 2018, 2:27 am
#122
FlyerTalk Evangelist
Original Poster
Join Date: May 2000
Location: Little dot in Asia
Programs: AA-EP, TK-*G, HL-DM, HY-GLO, MR-LTP
Posts: 25,932
Given your very convoluted routing, and rather speculate what MH would do.. I would, if I were you, only check from SIN to KUL. Pick up bags, and then recheck in from there to your final destination.. only because VN and KE are at least Skyteam partners. I really would not risk so many transfer points because you would ultimately end up with two tags and transfer points in SGN are not automated and the baggage handlers might be confused.
Even if MH would transfer your bags which I highly doubt, I simply wouldn’t because of the obvious reasons stated above. FYI, the inter line information you posted is relevant only if your itinerary is entirely on one ticket.
Note that MH would not interlink on separate non alliance or partner tickets.
Even if MH would transfer your bags which I highly doubt, I simply wouldn’t because of the obvious reasons stated above. FYI, the inter line information you posted is relevant only if your itinerary is entirely on one ticket.
Note that MH would not interlink on separate non alliance or partner tickets.
Oct 19, 2018, 10:28 am
#123
Join Date: Dec 2010
Location: Singapore
Programs: BA Gold, HH Gold, IHG Diamond Elite
Posts: 102
Given your very convoluted routing, and rather speculate what MH would do.. I would, if I were you, only check from SIN to KUL. Pick up bags, and then recheck in from there to your final destination.. only because VN and KE are at least Skyteam partners. I really would not risk so many transfer points because you would ultimately end up with two tags and transfer points in SGN are not automated and the baggage handlers might be confused.
Even if MH would transfer your bags which I highly doubt, I simply wouldn’t because of the obvious reasons stated above. FYI, the inter line information you posted is relevant only if your itinerary is entirely on one ticket.
Note that MH would not interlink on separate non alliance or partner tickets.
Even if MH would transfer your bags which I highly doubt, I simply wouldn’t because of the obvious reasons stated above. FYI, the inter line information you posted is relevant only if your itinerary is entirely on one ticket.
Note that MH would not interlink on separate non alliance or partner tickets.
That makes valid sense, thanks Guy Betsy.
Would do the re-check in at KUL then since that is fairly simple. Appreciate the advice.
Oct 20, 2018, 2:33 am
#125
Join Date: Jan 2007
Posts: 4,709
Oct 21, 2018, 12:30 am
#126
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
MH @ KLIA had no issues checking my bag to final destination (TPE, BR216 SIN-TPE) despite the BR flight being on a separate ticket of course. I showed my onward BR ticket from SIN to TPE and the agent asked if I would like the bag to be checked to TPE ^
BP for SIN-TPE had to be picked up at SIN (transfer desk at T3, B gates) but of course I had no issues with that; just being grateful that I didn't have to clear immigration and customs at SIN for check-in with BR landside.
Oct 21, 2018, 1:32 am
#127
Join Date: Apr 2012
Location: YVR, KUL
Programs: AC, MH, BA, AF-KL
Posts: 2,904
Just to follow up on this one.
MH @ KLIA had no issues checking my bag to final destination (TPE, BR216 SIN-TPE) despite the BR flight being on a separate ticket of course. I showed my onward BR ticket from SIN to TPE and the agent asked if I would like the bag to be checked to TPE ^
BP for SIN-TPE had to be picked up at SIN (transfer desk at T3, B gates) but of course I had no issues with that; just being grateful that I didn't have to clear immigration and customs at SIN for check-in with BR landside.
MH @ KLIA had no issues checking my bag to final destination (TPE, BR216 SIN-TPE) despite the BR flight being on a separate ticket of course. I showed my onward BR ticket from SIN to TPE and the agent asked if I would like the bag to be checked to TPE ^
BP for SIN-TPE had to be picked up at SIN (transfer desk at T3, B gates) but of course I had no issues with that; just being grateful that I didn't have to clear immigration and customs at SIN for check-in with BR landside.
Oct 22, 2018, 6:42 pm
#128
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
I was told to get my BP at SIN and I said "No problem". I would certainly not insist that MH issued my BP for a subsequent flight on a separate ticket. They may be able to do it, but it is not needed at all.
Oct 27, 2018, 2:18 am
#129
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Surprised MH did this for a non OW and non partner airline. Isn’t it the case that the airline that checks the luggage all the way through is responsible for loss or damage should it arise?
Oct 27, 2018, 7:59 am
#130
Join Date: Oct 2010
Location: SEA/ORD/ADB
Programs: TK ELPL (*G), AS 100K (OWE), BA Gold (OWE), Hyatt Globalist, Hilton Diamond, Marriott Plat, IHG Plat
Posts: 7,763
Oct 28, 2018, 1:28 am
#131
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Please clarify what this means? If XXX-YYY is flown by airline A, then connecting to YYY-ZZZ with airline B, do you mean even if luggage is checked through from XXX to ZZZ by airline A, in the end still airline B is responsible?
If so, why do the majority of OW carriers don’t want to check through luggage to final destination?
If so, why do the majority of OW carriers don’t want to check through luggage to final destination?
Oct 29, 2018, 11:46 am
#132
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Denmark
Programs: TK Elite
Posts: 11,848
It means that carrier B - as the last operating/delivering carrier - will have to deliver the luggage to the pax even if it clear that a previous carrier is at fault, including dealing with the pax claim for delivery of the checked luggage or compensation for delay/lost luggage. Internally, the bill will end up with the carrier that caused the situation (the delay, lost the bag etc) so if carrier A messed up checking the bag to final destination (wrong flight, wrong destination, failed to load the bag etc) this carrier will ultimately have to pay, but it doesn't change that carrier B is responsioble vis-a-vis the pax.
Oct 30, 2018, 6:13 pm
#133
Join Date: Apr 2007
Location: Anywhere
Posts: 6,576
Appreciate the explanation.
So regardless of carrier A or B that checks through,
- carrier B will still have to deal with the claim process
- carrier A will still have to pay if it messes up
- likewise carrier B will still have to pay if it messes up
Still doesn’t make sense to me why majority of airlines, if they are part of an alliance like OW, still refuses to check through to final destination.
So regardless of carrier A or B that checks through,
- carrier B will still have to deal with the claim process
- carrier A will still have to pay if it messes up
- likewise carrier B will still have to pay if it messes up
Still doesn’t make sense to me why majority of airlines, if they are part of an alliance like OW, still refuses to check through to final destination.
Oct 30, 2018, 6:58 pm
#134
Join Date: Nov 2003
Location: CGK/KOA
Programs: AA ExPlat HH Diamond
Posts: 1,683
That is simple. Cost. The additional cost of the amount of time it takes an agent to process, the cost of transferring the bag, and the potential costs of mess ups. I really wish airlines (especially AA) would turn this into profit. I would GLADLY pay a 25 USD fee to have them check bags thru on separate oneworld tickets.
Nov 6, 2018, 2:12 pm
#135
Join Date: Dec 2000
Location: Seat 1A
Programs: Non-status paid F/J (best value for $$$)
Posts: 4,124
So that they can automate the check-in process as much as possible (including through the use of self-tagging kiosks) and hire less experienced staff.