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Old Aug 2, 2023, 11:09 am
  #61  
 
Join Date: Feb 2015
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Originally Posted by Aventine
Hanoi and Vietnam isn't exactly known for great service.
Oh no!! Did not realize these shortcomings existed with Vietnam / Hanoi as such.

I am so glad this thread is prepping me mentally for the trip!!

We were also thinking of Sofitel Metropole in Hanoi. (sorry for the diversion in the thread to Hanoi).
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Old Aug 2, 2023, 3:51 pm
  #62  
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Originally Posted by ft4lyf
Oh no!! Did not realize these shortcomings existed with Vietnam / Hanoi as such.

I am so glad this thread is prepping me mentally for the trip!!

We were also thinking of Sofitel Metropole in Hanoi. (sorry for the diversion in the thread to Hanoi).
Capella is much newer and has better hardware but Sofitel has well trained staff. I wouldn't be surprised if Capella poached some of them.
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Old Aug 2, 2023, 6:29 pm
  #63  
 
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Originally Posted by Aventine
Capella is much newer and has better hardware but Sofitel has well trained staff. I wouldn't be surprised if Capella poached some of them.
ha! poaching always a possibility!!

Interesting problem to have as a customer. Hopefully we will get very good service no matter which one we pick!
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Old Aug 2, 2023, 8:31 pm
  #64  
 
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Thanks for the great review, very nice place to stay next when stop at Bangkok
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Old Aug 3, 2023, 7:52 am
  #65  
 
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Originally Posted by ft4lyf
ha! poaching always a possibility!!

Interesting problem to have as a customer. Hopefully we will get very good service no matter which one we pick!
I've heard good things about Capella. I don't think you can go wrong with either.
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Old Aug 3, 2023, 8:08 am
  #66  
 
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Originally Posted by Johnson_Palmtreeig
I've heard good things about Capella. I don't think you can go wrong with either.
Thank you!!
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Old Dec 21, 2023, 2:14 am
  #67  
 
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Hello all - my short review of Capella Hanoi
FlyerTalk Forums - View Single Post - Vietnam is reopening; help me organize trip to new hotels

OVerall - we liked the hotel.

As mentioned above - the tours "curated" by the hotel were quite crappy. We did not truly enjoy them as the guides were not up to standard (for the money they charged us!).
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Old Dec 21, 2023, 2:17 am
  #68  
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Originally Posted by ft4lyf
Hello all - my short review of Capella Hanoi
FlyerTalk Forums - View Single Post - Vietnam is reopening; help me organize trip to new hotels

OVerall - we liked the hotel.

As mentioned above - the tours "curated" by the hotel were quite crappy. We did not truly enjoy them as the guides were not up to standard (for the money they charged us!).
Maybe you need a Capella Hanoi thread? This is for the Bangkok property.
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Old Dec 21, 2023, 3:18 am
  #69  
 
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Originally Posted by Aventine
Maybe you need a Capella Hanoi thread? This is for the Bangkok property.
yes agreed
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